Ratings based on 31 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2016
Found staff to be exceptionally friendly, personalbe and accommodating.
Comment from Hotel Management
Dec 3, 2016 by Ted, Hotel Management
Thank you for letting us know about your stay experience. We appreciate getting feedback from our guests. Hopefully; you had the opportunity to enjoy lunch or dinner at Lokal Kitchen restaurant. We are proud to have them offer their fresh flavours to our guests. We hope to see you again soon.
1 out of 5
by A verified traveler from Medicine Hat

Didn't get what I bargained for

Posted Oct 21, 2016
Location: Easy to find but not really thrilling
Room was clean, bed was comfy, neighbors above ran water flushed toilet and walked around all night. The advertisement I looked at on Expedia showed a HOT TUB but it had no water in it- no hot tub! They claimed to have free breakfast but you have to be in restaurant before 9am and you get a discount which appears to equal half of the least expensive menu item I read. We were required to pay more than the rest of the group we were with because we booked on Expedia and were told that we needed to cancel our Expedia reservation to get a better deal- try and do that on a Blackberry when you can't find their number on their web page. Finally the Expedia ad shows a Woody's Barbeque Restaurant on the Expedia website but there is only a Local Restaurant with very few lights on and very cold in there. Not a very good experience all in all.
Comment from Hotel Management
Oct 25, 2016 by Ted, Hotel Management
It is unfortunate the hot water system for the hot tub failed over the weekend. We are happy to report; the part arrived on the Monday. We hope you will give us another opportunity the next time you are in Red Deer.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel with cook to order breakfast

Posted Oct 2, 2016
Close, walking distance to restaurants and fast food outlets. Pool and hot tub although both fairly small. Cook to order breakfast included and pretty good. Lots of parking.
Comment from Hotel Management
Oct 2, 2016 by Ted, Hotel Management
We are glad you enjoyed your stay with us and hope you will think of Quality Inn North Hill when you next visit Red Deer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Quality lives here

Posted Sep 19, 2016
Pros: Parking, wifi, a hot tub, pool, clean rooms, and a restaurant that serves breakfast - all of these bundled with what you pay without paying extra.
Cons: Keep it up!
Location: Came for work. Probably sylvan lake.
Quality resides in this hotel and lives up to its name. With everything a business traveler is looking for, you can consider this workation at its finest - parking, wifi, a hot tub, pool, clean rooms, and a restaurant that serves breakfast - all of these bundled with what you pay without paying extra. By the way, Jill in the front desk is very entertaining and welcoming.
Comment from Hotel Management
Sep 19, 2016 by Ted, Hotel Management
Thank you very much for your comments. We certainly are glad you have stayed with us and look forward to seeing you again, soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from tdl

Clean hotel. Great location. Very friendly staff.

Posted Sep 19, 2016
The hotel manager was working when we checked in. He is excellent in customer service and very friendly
Comment from Hotel Management
Sep 19, 2016 by Ted, Hotel Management
Thank you!! We are all glad you enjoyed your stay and very much appreciate you chose to stay at our hotel. We hope to see you again.
2 out of 5
by A verified traveler

Posted Sep 8, 2016
Nothing like the photos, it seems nice but very small and uncomfortable.
Comment from Hotel Management
Sep 10, 2016 by Ted, Hotel Management
I am sorry we did not reach your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from fort mcmurray

Best hotel I've stayed in

Posted Aug 17, 2016
Love this hotel!! Got a bag of dog treats AND the courtyard is so perfect!
Comment from Hotel Management
Aug 18, 2016 by Ted, Hotel Management
Thank you for staying with us! It is certainly an honour to know we are the "best hotel you've stayed in". Everyone here works very hard to meet the expectations of our guests and it seems we accomplished our goal this time. Thank you, for your kind words. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from alberta

Older hotel but in good shape

Posted Aug 1, 2016
Nice room but tv didn't work so they upgraded our room. Nice touch which we appreciated .
Comment from Hotel Management
Aug 3, 2016 by Ted, Hotel Management
Hello Doris, I am glad to hear we moved quickly to rectify your situation. We take pride in providing good service to our guests. Hopefully we will see you again. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from edmonton, alberta

Comfy and clean

Posted Jul 26, 2016
The staff was friendly, facility and rooms were clean, and the room was very cosy. It was super convenient that the hotel shared a building with a night club, casino, and restaurant.
Comment from Hotel Management
Jul 26, 2016 by Ted, Hotel Management
Hello Marilyn, Thank you for letting us know about your recent experience. We look forward to seeing you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from AB

Good when your in a pinch!

Posted Jul 25, 2016
We booked two queens, got two doubles instead. Did not get as was advertised, but good enough considering it was one night only.
Comment from Hotel Management
Jul 29, 2016 by Ted, Hotel Management
We are sorry we did not meet your expectations. As a point of clarity; we do not have ANY double beds in our hotel. We have Queen and King beds only. Hopefully; you will return to our hotel to enjoy a terrific dinner at Lokal Kitchen Restaurant and a restful sleep. Thank you for your business!