Ratings based on 227 Verified Reviews

4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Melbourne, Australia

Good resort on a spectacular beach.

Posted Oct 11, 2017
Pros: The beach is spectacular.
Cons: Variety on the menu, and not including things on the menu that are never available.
Location: Jungle trek to other side of the island was good, but impossible to find the start of the trail without help.
We had read bad reports about service at this hotel so were prepared for the worst. We are very pleased to report that other than some very minor glitches, which happen everywhere, we couldn't fault the service at all. It was always very friendly and prompt. It seems that they have recently employed some new staff from hotels in Lombok, and we assume that this must have had something to do with the improvement in the service. The best feature of the hotel is the beach, which is spectacular. It is pure white fine sand, and slopes down very gently, so I suspect would be perfect if you had kids with you. The rooms are very nice. We had a cliff view suite which was enormous and had a great view of the beach. Large balcony as well which we always like. The food selection at the restaurants was a bit limited, but not really enough to worry us at all. One thing that everyone who comes to Pulau Redang needs to be aware of is that there are no ATMs on the island at all. Don't believe anything that Google Maps tells you. We personally visited the patch of grass at the edge of the jungle that Google Maps believes is inhabited by an ATM. It isn't!! The lack of ATMs seemed to catch a few people out other than us. The resort will give you cash on your credit card, but they charge 10% for the privilege. Overall we really enjoyed our stay here. Very very peaceful and relaxing.
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice Hotel on a Magnificent Beach

Posted Oct 3, 2017
Pros: Beach Location
Cons: Make the non motorized watersport free.
Hotel is located on a superb beach. Friendly staff and great rooms. Normally for a 5 star resort, you don't have to pay for non motorized water sport. It should have been included in the price. The external fascia of the rooms on the hill really needs a good coat of paint.
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Romantic Hotel

Posted Sep 29, 2017
Pros: Lovely environment and delicious breakfast
Cons: Room cleanliness could be improved. Everyday they clean the room but I had to mention for changing the wearable towels. Otherwise they wouldn't change
Great experience, nice view. Lovely environment for couples.
Comment from Hotel Management
Oct 2, 2017 by Fariz, Hotel Management
Dear Hamid, Thank you for staying with us recently. We have communicated your comments to our Housekeeping team for improvement and once again we thank you for your comments and hope to see you soon. Regards, Fariz Victor Group Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay

Posted Sep 29, 2017
i stayed this hotel for 1 night. the check-in was smooth and the staffs were friendly.
Comment from Hotel Management
Oct 2, 2017 by Fariz, Hotel Management
Dear Guest, Glad you enjoyed your stay, looking forward to welcome you again to our resort. Regards, Fariz Victor Group Director of Operations
4 out of 5
by A verified traveler

Posted Sep 29, 2017
The welcome lounge at the airport is a plus. The hotel speedy boat is quite bumpy without AC. The public ferry to my surprise is quite stable and comfortable with AC although 15 slower. The room is quite run-down with a humid smell. The fan is swinging... It is not as good as the picture shows and does not worth the price. The hotel food is average. Will not come back again.
4 out of 5
by A verified traveler

Posted Sep 25, 2017
Beach is great. There are many activities for adults and kids organized by the hotel to keep you busy. Room is old and run down. It does not worth the price.
Comment from Hotel Management
Oct 2, 2017 by Fariz, Hotel Management
Dear Guest, Thank you very much for your constructive feedback and rest assured that your feedback has been noted and we are working towards improving our resorts facilities in phases. Hoping to welcome you again to our resort in the near future. Regards, Fariz Victor Group Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good hotel with private beach

Posted Aug 26, 2017
The white sandy beach with crystal clear waters is just paradise.
Comment from Hotel Management
Sep 8, 2017 by Fariz, Hotel Management
Dear Kitch, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dear Barbara, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr.Fariz Victor General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing beach

Posted Aug 22, 2017
A definite highlight was the beach; white soft sand and clear blue water. However, parts of the beach were littered with cigarette butts from other guests. The staff was amazing but the restaurant on site was a let down, with inconsistent food (and for 1 meal I had ants in it). Overall I would go back to the island but might try a different resort next time.
Comment from Hotel Management
Aug 24, 2017 by Sharlene , Hotel Management
Dear Anonymous, Thank you for choosing our resort as part of your stay. I'm glad that you have enjoyed the wonders that nature brings especially the beach. I have also taken note of your feedback which is the cigarette buds and our resort. Rest assured , your feedback will be cascaded to the team to make improvement. We hope that you will give us the opportunity to welcome you back to your resort. Cheers, Marketing Manager The Taaras Beach & Spa Resort
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful holiday destination!

Posted Aug 6, 2017
Pros: location
Cons: lunch and dinner at the restaurant are not up to expectation.
Location: relax, snorkeling and other water activities.
Exellent location, the private beach is perfect. Staffs are nice and helpful. Rooms are clean and spacious, with a fully equipped bath.
Comment from Hotel Management
Sep 28, 2017 by Fariz, Hotel Management
Dear Anonymous, Thank you for staying with us recently. We have communicated your comments to our FnB team for improvement and once again we thank you for your comments and hope to see you soon. Regards, Fariz Victor Group Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding

Posted Aug 3, 2017
One of the best resorts in the world, I really enjoyed my stay.