Ratings based on 1,870 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
Cons: More cleaning attention needed to shower soap dispenser and around drain overflow in bathtub
Lovely, quiet hotel near Redding in California. Good on site restaurant. Peaceful landscaping.
3 out of 5
Recommended
for Everyone
by A verified traveler from W

Lovely new space, still settling in.

Posted Apr 21, 2017
The room was comfortable and soothing in its decor/ambiance. Lovely grounds, friendly staff, good choices & cleanliness in the fitness center. Only negative was a column of ants that showed up on the air conditioner in the morning. I figure it's part of being newly constructed. Staff was responsive.
Comment from Hotel Management
Apr 22, 2017 by Justin, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are happy you enjoyed your stay and the amenities we have to offer such as our fitness center. We apologize about the issue with the ants. It is always a pleasure to receive positive feedback. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
Lovely staff, very polite and accommodating. Nice restaurant with champagne to purchase and take back to your room. Hot tub was nice and a nice fitness room.
Comment from Hotel Management
Apr 20, 2017 by Justin, Hotel Management
Thank you for taking the time to share your experience regarding your recent stay at our hotel. We are happy you enjoyed your stay along with the amenities we have to offer such as our hot tub and fitness room. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
3 out of 5
by A verified traveler from Redding CA

The hotel is convenient to the freeway.

Posted Apr 9, 2017
Pros: The restaurant was fabulous.
Cons: The room was very disappointing.
Location: The location is convenient to everything in the area.
The staff was delightful. The room was very dared, very dark and obviously had not been used in the recent past. There were dead bugs in the barroom, the clock in the room had not been reset for the time change and required someone to come to do it. The wattage in the lights was too low to read. However, the Woidside Grill was amazing. Food and staff fantastic.
Comment from Hotel Management
Apr 13, 2017 by Justin , Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Walla Walla, Wa

NIce stop over with a good restaurant.

Posted Apr 2, 2017
Pros: Close to I5, comfortable w/ restaurant and bar.
Cons: bathroom tiles need a good cleaning or replaced.
Nice close to I5 stop over, comfortable, good restaurant & bar. Pool heated and a hot tub.
Comment from Hotel Management
Apr 3, 2017 by Justin, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at our hotel. We are happy you enjoyed stay and the amenities we have to offer. We are in a convenient location right off of I-5 on the Sacramento River. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Noce place to relax

Posted Mar 31, 2017
The hotel was very nice and comfortable, especially for the price. There is a big outdoor pool and hot tub. Our kids enjoyed swimming! Also, the hotel has nice walkingpaths too and free coffee/tea in the lobby. The only thing it is lacking is a contenental breakfasf. There is a nice restaurant there, but it is expensive.
Comment from Hotel Management
Mar 31, 2017 by Justin, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at our hotel. We are happy you enjoyed your stay. We also offer cookies in our lobby in the afternoons for our check-ins. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from L

Good facility

Posted Mar 22, 2017
Pros: staff
Cons: better salmon
close to Redding airport. pleasant staff at front desk and restaurant. salmon dinner didn't meet expectations for price. overall a most satisfactory stay.
Comment from Hotel Management
Mar 22, 2017 by Justin, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at our property. We are happy you enjoyed your stay. We apologize that you did not enjoy your salmon dinner. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful grounds in the northwest. I'd stay agai

Posted Mar 10, 2017
Pros: The location. The natural beauty of the surroundings.
Cons: Room cleanliness.
Location: ?
Surprised to find the room dusty. That should never happen in any accommodations!
Comment from Hotel Management
Mar 10, 2017 by Justin, Hotel Management
Thank you for taking the time to share your feedback regarding your stay. We are happy you enjoyed the natural beauty of our surroundings. I am so sorry your room was dusty. I am passing your comments on to my housekeeping manager to ensure this does not happen again. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Quiet setting.

Posted Mar 6, 2017
Staff was very pleasant and accommodations clean. I would stay here again.
Comment from Hotel Management
Mar 6, 2017 by Justin, Hotel Management
Thank you for taking the time to rate our hotel and share your feedback regarding your stay at our hotel. We are happy you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Redwood City, CA

Gaia is a nice, quiet spot on the river

Posted Feb 27, 2017
Pros: Quiet, easy parking, good food, good pool and hot tub
Cons: cups and mugs in room were very dirty. I had to go to Woodside Grill and request disposable cups so I knew I was drinking from a clean cup :-(
Gaia is a lovely and quiet place on the river. We stay there whenever we visit family in Anderson. However, this last time, ALL the cups/mugs in the room were quite dirty :/
Comment from Hotel Management
Feb 27, 2017 by Justin, Hotel Management
Thank you so much fro taking the time to share your feedback regarding your stay at our hotel. We are happy you enjoyed your stay. I apologize about the cups in your room. I have passed this on to my housekeeping manager so she can prevent this from happening in the future. Thank you so much for your business and we look forward to seeing you in the future.