Ratings based on 1,427 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2015
Great location. Easy on/off access to freeway. Excellent staff. Great value.
Comment from EPC
Aug 28, 2015 by Justin, EPC
Thank you so much for sharing your feedback regarding your stay at our hotel. We are so happy you enjoyed your stay. It is always a pleasure to receive positive feedback. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great value stay

Posted Aug 28, 2015
Pros: Easy checkin/checkout, clean accommodations, nice grounds with easy parking, great value.
Cons: No food amenities other than attached restaurant, but we knew that (previous places we've stayed in Redding offer included breakfast).
Location: Near Redding, a good place to stay while passing through.
We've stayed at other places in Redding while passing through on road trips and decided to book ahead and try something else. The value of Gaia Hotel & Spa is great and the grounds are nice. Definitely recommended for a nice place to stay while passing through.
4 out of 5
Recommended
for Everyone
by A verified traveler

Better than expected.

Posted Aug 27, 2015
Lobby guy was a little rude, and the koi pond has like 6" visibility through the water, but they HAVE a koi pond, so still nice haha. Nothing super fancy, and I didn't do any spa treatments, but the room was very clean, fairly modern, and I slept like a baby! I'd absolutely stay again. The best part was actually that the alarm was an iPhone lightning dock. Just what I needed!
Comment from EPC
Aug 28, 2015 by Justin, EPC
Thank you so much for taking the time to share your feedback regarding your stay at our hotel. We are happy you enjoyed your stay. I apologize about the lobby person that was rude. We will be looking into this. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
Clean hotel and comfortable beds. Great value for money
Comment from EPC
Aug 26, 2015 by Justin, EPC
Thank you so much for taking the time to share your feedback regarding your stay at our hotel. We are happy you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Cozy and convenient. Located close to highway 5. If you travelling, this is good and not expensive place to stay.
Comment from EPC
Aug 24, 2015 by Justin, EPC
Thank you for taking the time to share your feedback regarding your stay at our hotel. We are happy you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wish We Had Stayed Longer

Posted Aug 20, 2015
Pros: Location near the freeway (but it wasn't noisy). Location near recreation areas. Restaurant was very good. The grounds, pool and hot tub.
Cons: Nothing comes to mind!
Location: Mount Shasta, Lake Shasta. Caves. Lots of recreational activities. About 3 hours from San Francisco.
We had a great time during our stay. We were just passing through on the way to San Francisco, so we didn't have time to stay and enjoy the hotel or the area for long. We enjoyed our porch, overlooking the pond and fountain. Dinner at the restaurant was delicious. The server and kitchen staff were very accommodating and understanding about our dietary restrictions. We enjoyed swimming and sitting in the hot tub, gazing at the stars. We had a great stay, and we look forward to spending more time in the area, enjoying Lake Shasta, in the future. We will definitely stay here again.
Comment from Hotel Management
Aug 21, 2015 by Justin, Hotel Management
Thank you so much for taking the time to share your experience regarding your stay at our hotel. We are so delighted you enjoyed your stay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
3 out of 5
by A verified traveler

Rural hotel.

Posted Aug 19, 2015
Hotel is nothing like shown on the web page. Holiday inn is better.
Comment from Hotel Management
Aug 22, 2015 by Justin, Hotel Management
Thank you for taking the time to share your feedback regarding our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fair Oaks ca

Gorgeous setting and landscaping!

Posted Aug 19, 2015
Quite a surprise in Anderson! Was attempting to find something a cut above, and I did! Great ambiance, food and amenities.
Comment from EPC
Aug 21, 2015 by Justin, EPC
Thank you so much for taking the time to share your feedback regarding our hotel. We are happy you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future.
3 out of 5
by A verified traveler from California

Continental breakfast

Posted Aug 13, 2015
Pros: Staff was amazing
Cons: Continental breakfast
Having my daughter's together and grand baby's is a blessing but can be very pricey, so when you're expecting a continental breakfast at the hotel and they say they never had one, its very disappointing. I know when they first opened they did, it's a money saver when ur traveling. Love this place anyway.
Comment from EPC
Aug 17, 2015 by Justin, EPC
Thank you for taking the time to share your feedback regarding your stay at our hotel. I apologize about not having a continental breakfast. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
by A verified traveler from Hannover

Zur Durchreise

Posted Aug 9, 2015
Wir nutzen das Hotel als Durchgangshotel. Dafür war es ok. Personal war sehr nett und die Zimmer sehr sauber.Das Hotel hat aber kein "Herz"
Comment from Hotel Management
Aug 10, 2015 by Justin, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at our hotel. We are happy you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future.