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Reviews of Oxford Suites Redding

3 out of 5
Oxford Suites Redding
1967 Hilltop Drive, Redding, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 809 out of 1284 reviews" "
Rating 8 - Good. 323 out of 1284 reviews" "
Rating 6 - Okay. 83 out of 1284 reviews" "
Rating 4 - Poor. 42 out of 1284 reviews" "
Rating 2 - Terrible. 27 out of 1284 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, restaurants are walkable, great guest experience.
Stayed 1 night in Mar 2024
Response from RY on Mar 27, 2024
We are so glad you had a comfortable stay and sincerely appreciate your recommendation. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Desiree

Stayed 1 night in Mar 2024
Response from RY on Mar 28, 2024
Thank you for taking the time to leave us a positive review. We wish you safe travels and look forward to welcoming you back next time!

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Mar 2024
Response from RY on Mar 27, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RY on Mar 27, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

2/10 Terrible

Steven, Chandler

Liked: Cleanliness
Disliked: Staff & service
WORST. STAY. EVER. So bad it became comical, got off elevator looking for room, went well around before realizing couldn't find it because it was next to the elevator. And very very loud kids, and the elevator ding noises. I asked for a different room, I was tired, the yelling was a problem. Front desk said no I tried to sleep, a few hours later, roaring engine start up several times and lots of loud taking, a few hours later, again... Why so loud? Turns out the other side of the room was above the hotel lobby door! No sound proofing on the windows, of course. Checked out blearily next am and mentioned it, front desk person didn't care. I've been here multiple times, never been this bad, but never again. I can't stay at a hotel that KNEW how bad that room was and put me in it anyway, and didn't care when I asked for help.
Stayed 1 night in Mar 2024
Response from RY on Mar 25, 2024
We want to thank you for taking the time to bring this to our attention so that we have the opportunity to follow up with our team and investigate. We strive to provide an exceptional stay and we're sorry to hear your recent stay fell short of this. When you give us a call to book your next stay let us know and we'll do our best to accommodate for a quiet room.

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RY on Mar 27, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Alexandra, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RY on Mar 27, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean and comfortable and staff very nice. Plenty of dining options nearby.
Stayed 1 night in Mar 2024
Response from RY on Mar 25, 2024
Thank you for taking the time to leave us a positive review. We wish you safe travels and look forward to welcoming you back next time!

10/10 Excellent

Edward

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Close to shopping and Freeway
Stayed 1 night in Mar 2024
Response from RY on Mar 21, 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

4/10 Poor

A

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was really upset to find the false advertising which stated the King suite with sofa was 398 sqft and it was really 268sqft. So yes rooms are small and also no shampoo or soap in the shower dispensers. Lots of homeless in the area. Anyhow you can easily pay $40 less for something comparable in the area.
Stayed 1 night in Mar 2024
Response from RY on Mar 20, 2024
We want to thank you for taking the time to bring this to our attention so that we have the opportunity to follow up with our team and investigate. Thanks again for bringing this to our attention—we hope to have the chance to welcome you back in the future!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RY on Mar 21, 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Mariela

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within 10 minute drive of everything in Redding!
Stayed 1 night in Mar 2024
Response from RY on Mar 20, 2024
We're so happy to hear you enjoyed stay and really appreciate you taking the time to write this review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been updated. Very spacious. Two TV’s. Welcoming staff. A little surprise that the hotel provides complimentary cocktails and food at dinner time. Kids and wife love this hotel. We canceled the booking with another hotel and changed to Oxford Redding for our return trip. Highly recommended.
Stayed 1 night in Mar 2024
Response from RY on Mar 20, 2024
We are so glad you enjoyed your stay and sincerely appreciate your recommendation. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and amazing room. Spacious, plenty of space and easy to navigate the property.
Stayed 1 night in Mar 2024
Response from RY on Mar 20, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Casey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful motel, the only thing I didn’t care too much for were the homeless people walking around in the back by my car. Other than that the staff was amazing, the room was very clean, and it was very close to a lot of dining options.
Stayed 1 night in Feb 2024
Response from RY on Mar 20, 2024
We strive to make sure every guest has the best experience when staying at the Oxford Suites and we are so happy to hear that you had a pleasant stay. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

Johanna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything would have been fantastic except the noise level was a bit out of control. Not only loud street traffic but out of control kids/teens running amuck until late keeping us awake. There were 3 teams staying here and it was chaos! Staff expressed understanding and “attempted” to control the situation but it went on for close to an hour after speaking to staff. Thank goodness for earplugs.
Stayed 1 night in Mar 2024
Response from RY on Mar 20, 2024
We're glad to hear that you had a comfortable stay overall, and we appreciate you bringing these concerns to our attention so that our management team can review and follow up with the appropriate teams. All the best in your travels—we hope to see you in Redding again soon!

8/10 Good

Elisheva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. They offered us a free drink and appetizers when we arrived. As well as free hot breakfast. Beds were too soft for me and they water pressure in the shower wasn’t the best. But I would definitely stay there again. It was clean and quiet.
Stayed 1 night in Mar 2024
Response from RY on Mar 20, 2024
We're glad to hear that you had a comfortable stay overall, and we appreciate you bringing these concerns to our attention so that our management team can review and follow up with the appropriate teams. Safe travels; we'll see you on your next visit!

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the welcome beverage. And the room was great. Best stay in Redding thus far. Will repeat on return trips
Stayed 1 night in Mar 2024
Response from RY on Mar 20, 2024
We are so glad you enjoyed your stay and sincerely appreciate your recommendation. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Cindy, Elk Grove

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Very clean. Nice large room.
Stayed 1 night in Mar 2024
Response from RY on Mar 13, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, nice remodel
Stayed 1 night in Mar 2024
Response from RY on Mar 12, 2024
We're honored to have your patronage and appreciate you taking the time to share this review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Christine

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very comfortable but the walls are think and you can hear everything
Stayed 1 night in Mar 2024
Response from RY on Mar 12, 2024
We're glad to hear that you had a comfortable stay overall, and we appreciate you bringing these concerns to our attention so that our management team can review and follow up with the appropriate teams. Safe travels; we'll see you on your next visit!

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love Oxford inns where ever they are we stay. Great place.
Stayed 2 nights in Jan 2024
Response from RY on Mar 12, 2024
We're honored to have your patronage and appreciate you taking the time to share this review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Regan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, super clean. Great breakfast, and included evening cocktail was nice.
Stayed 1 night in Mar 2024
Response from RY on Mar 12, 2024
We're honored to have your patronage and appreciate you taking the time to share this review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off freeway. Courteous professional staff. Very nice room.
Stayed 1 night in Mar 2024
Response from RY on Mar 12, 2024
We're honored to have your patronage and appreciate you taking the time to share this review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RY on Mar 12, 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last time we stayed here was 20 years ago. It was a great stay then and a greater one now! Thank you
Stayed 1 night in Feb 2024
Response from RY on Mar 12, 2024
We appreciate you taking the time to share about your experience and will share your kind words with the rest of the team. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Lien

Stayed 1 night in Feb 2024
Response from RY on Mar 20, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

joan, Salem

Business traveler
Liked: Cleanliness, amenities
Clean and nicr
Stayed 1 night in Feb 2024
Response from RY on Mar 12, 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. The employees were very friendly and helpful. Love that they offer complementary drinks in the evening for the adults. Asked the employees what they recommended on restaurants gave us a few suggestions. Would stay there again in the future.
Stayed 1 night in Jan 2024
Response from RY on Feb 23, 2024
We appreciate you taking the time to share about your experience and will share your kind words with the rest of the team. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Alan

Stayed 1 night in Feb 2024
Response from RY on Mar 20, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Sharon

Stayed 1 night in Feb 2024
Response from RY on Mar 20, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from RY on Feb 23, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in—staff is helpful and we loved that pets are welcome here. Our room was clean and comfy.
Stayed 1 night in Feb 2024
Response from RY on Feb 14, 2024
We sincerely appreciate that you took the time to share your experience. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff. Love the pool and hot tub!
Stayed 1 night in Feb 2024
Response from RY on Feb 13, 2024
We are so glad you enjoyed your stay and sincerely appreciate your recommendation. We wish you safe travels and hope to have you as our guest again in the future!

6/10 Okay

Michael

Stayed 1 night in Feb 2024
Response from RY on Feb 13, 2024
We strive to provide an exceptional stay and we're sorry to hear your recent stay fell short of this. If there's anything we can do to make your next stay more enjoyable, please don't hesitate to reach out.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some road noise if you are on that side of the property, however, other than that, the property and staff are excellent.
Stayed 1 night in Feb 2024
Response from RY on Feb 13, 2024
We are so glad you had a comfortable stay and sincerely appreciate your recommendation. All the best in your travels—we hope to see you in Redding again soon!

8/10 Good

Clarence L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supportive and efficient staff.
Stayed 1 night in Feb 2024
Response from RY on Feb 13, 2024
We appreciate you taking the time to share about your experience and will share your kind words with the rest of the team. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RY on Feb 6, 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Kim, Palm Desert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RY on Feb 6, 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

NB

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality accommodation. Very clean. Hot items on breakfast buffet were served keeping the area sanitary. Shower needs a safety bar
Stayed 1 night in Feb 2024
Response from RY on Feb 6, 2024
We strive to make sure every guest has the best experience when staying at the Oxford Suites and we are so happy to hear that you had a pleasant stay. All the best in your travels—we hope to see you in Redding again soon!

10/10 Excellent

Deann

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left a bike on the bike rack on our car with a lock. The lock was cut and the 21 speed bike was stolen. The hotel is nice to stay at, however ensure all valuables outside on your vehicle is taken off and stored in your room.
Stayed 1 night in Feb 2024
Response from RY on Feb 6, 2024
We're glad to hear that you had a comfortable stay overall, and we appreciate you bringing these concerns to our attention so that our management team can review and follow up with the appropriate teams. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent roadside choice for travel
Stayed 1 night in Jan 2024
Response from RY on Jan 31, 2024
Thank you so much for sharing this review and providing your feedback. We wish you safe travels and look forward to seeing you the next time you're in town!

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Roomy rooms. Comfortable bed. Quiet. Breakfast was awesome. Freshly prepared. Was not able to partake of the evening cocktail and snacks. Great value for price.
Stayed 1 night in Jan 2024
Response from RY on Jan 29, 2024
Thank you for taking the time to leave us a positive review. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

Rick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RY on Jan 26, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Kathy

Stayed 1 night in Jan 2024
Response from RY on Jan 26, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RY on Jan 22, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

Michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RY on Jan 22, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

10/10 Excellent

JENNIFER

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from RY on Jan 22, 2024
We're so glad to hear you enjoyed your most recent stay. All the best in your travels; we look forward to welcoming you back next time!

8/10 Good

Vincent P

Liked: Cleanliness, staff & service, property conditions & facilities
Perhaps offer improved breakfast options- more waffle makers, oatmeal, muffins Thank you. VPD
Stayed 1 night in Jan 2024
Response from RY on Jan 22, 2024
We're glad to hear that you had a comfortable stay overall, and we appreciate you bringing these concerns to our attention so that our management team can review and follow up with the appropriate teams. Safe travels; we'll see you on your next visit!

10/10 Excellent

Susan

Traveled with partner
Fresh cookies when we checked in. A snack and a free drink later in the evening. A comfy bed, clean room and a good shower. A tasty breakfast the next morning. What was there not to like? Highly recommend this hotel.
Stayed 1 night in Jan 2024
Response from RY on Jan 15, 2024
We appreciate you taking the time to share about your experience and will share your kind words with the rest of the team. We wish you safe travels and look forward to welcoming you back next time!