Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Red Roof Inn Redding

2 out of 5
Red Roof Inn Redding
2220 Pine St, Redding, CA

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 904 reviews" "
Rating 8 - Good. 256 out of 904 reviews" "
Rating 6 - Okay. 100 out of 904 reviews" "
Rating 4 - Poor. 60 out of 904 reviews" "
Rating 2 - Terrible. 105 out of 904 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Karalee

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Some minor maintenance thing's really that need to be tended to. It was good enough for a night's rest
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on Apr 15, 2024
Dear Karalee,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Redding. I'm thrilled to read that you found our location to be convenient to your travels. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 Excellent

Rajnesh

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place. The room was Excellent.
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on Apr 15, 2024
Hello Rajnesh, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Redding. It is so rewarding to read that you enjoyed the spotlessness of your room. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

areanna

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was super sweet
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on Apr 15, 2024
Hello Areanna, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Redding. It's great to see you enjoyed your stay, resulting in a 5/5 score. It is so rewarding to read that you enjoyed the hospitality of our staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Please know that Red Roof value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Sally, Kelseyville

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on Apr 14, 2024
Hello Sally, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Redding. It is so rewarding to read that you had a great stay while with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that Red Roof value you as our guest and appreciate your business.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Theodore

Traveled with group
Liked: Staff & service
Disliked: Amenities
Staff was welcoming and helpful. 24 hour camera coverage. Clean room.
Stayed 1 night in Apr 2024
Response from Maria, FDM on Apr 13, 2024
Thank you for your feedback, we're very pleased you enjoyed your stay with us!

2/10 Terrible

Chase

Disliked: Staff & service, amenities
They do not let people who live within 70 miles to reserve a hotel room. Even for one night.
Stayed 1 night in Apr 2024
Response from Xao RediResponse Specialist on Apr 11, 2024
Thanks for sharing your feedback with us, Chase. The team at our Red Roof Inn Redding was saddened to see that we failed to provide you with a satisfactory stay. You stated that persons that live within 70 miles of the property cannot reserve a room with us, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Leslie, Olympia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good option for the price. Nice location near groceries and restaurants. Friendly staff and clean room. We would stay there again!
Stayed 1 night in Apr 2024
Response from Kamaria RediResponse Specialist on Apr 8, 2024
Dear Leslie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN REDDING. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be nice, staff to be friendly and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

6/10 Okay

Abigail

Liked: Staff & service
There seemed to be two different parties in the parking lot. Interesting place.
Stayed 1 night in Apr 2024

8/10 Good

Wayne

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I liked that it was across the street from a grocery store. I didn't like that my feet got dirty walking barefoot on the floor after my shower.
Stayed 1 night in Mar 2024
Response from Samantha RediResponse Specialist on Apr 1, 2024
Dear Wayne,Thank you for taking the time to tell us about your experience at the RED ROOF INN REDDING. I am happy you were pleased with our location because there is a grocery store across the street. However, you indicated that the lack of cleanliness as it relates to the floor hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you for sharing your feedback and we look forward to seeing you in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

2/10 Terrible

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Samantha RediResponse Specialist on Apr 1, 2024
Thank you for your review, Jaime. The staff at the RED ROOF INN REDDING and I were sorry you had a less than ideal experience, resulting in your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely,Samantha Red Roof Management RediResponse Specialist

10/10 Excellent

Sally

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighbors were a little louder all night than expected… other than that all good!
Stayed 1 night in Mar 2024
Response from Samantha RediResponse Specialist on Mar 31, 2024
Dear Sally,Thank you for taking the time to write a review of your stay at the RED ROOF INN REDDING. It's great to hear that you had a good overall experience. However, you indicated that the noise disturbance from the neighboring guests hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure your satisfaction. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Trenton

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Samantha RediResponse Specialist on Mar 31, 2024
Thank you for your perfect rating, Trenton. The staff at the RED ROOF INN REDDING and I were ecstatic when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Anna, Willow Creek

Stayed 1 night in Mar 2024
Response from Tianna RediResponse Specialist on Apr 17, 2024
Hello Anna, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Redding and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.We value you as a our guest and welcome your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Matt

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and great AC system. Normal hotel layout with 2 beds, a sink and a shower and toilet. Great little place to stay in Redding California!
Stayed 1 night in Mar 2024
Response from Nishaye RediResponse Specialist on Mar 22, 2024
Hello Matt, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Redding. We sincerely appreciate your comments and are happy to hear that you had a great experience with us, especially regarding the cleanliness of the rooms and the amenities, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great value! Cleqn, comfortable bed, and good water pressure.
Stayed 1 night in Mar 2024
Response from Kerry-Lee RediResponse Specialist on Mar 21, 2024
Dear Amy, It is so wonderful to see that we at the RED ROOF INN REDDING were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our clean property, comfortable bed and good water pressure. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 Okay

Richard

Stayed 1 night in Mar 2024
Response from Samantha RediResponse Specialist on Apr 6, 2024
Thank you for your positive rating, Richard. The staff at the RED ROOF INN REDDING and I value you as our guest and appreciate your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Lester

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Mar 2024
Response from Nishaye RediResponse Specialist on Mar 17, 2024
Hello Lester, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Redding. We appreciate you taking the time to share your feedback, most especially the comments you made about the nice and quietness of the room, prompting your 5/5 score. It's important for us to impress our guests and your comments will make this goal that much more attainable. Our Red Roof team hope to see you again soon, and hopefully to impress you with our ongoing improvements.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

Derek

Business traveler
Liked: Amenities
.
Stayed 1 night in Mar 2024
Response from Nishaye RediResponse Specialist on Mar 17, 2024
Hello Derek, The staff at the Red Roof Inn Redding and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

Jaden

Stayed 7 nights in Mar 2024
Response from Samantha RediResponse Specialist on Apr 6, 2024
Thank you for your positive rating, Jaden. The staff at the RED ROOF INN REDDING and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Sally Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! We will be back…
Stayed 1 night in Mar 2024
Response from Red Roof Management on Mar 10, 2024
Thank you for taking a moment to leave a review, Sally Ann. The staff and I at the Red Roof Inn Redding appreciate your 5/5 score following your stay. I am happy that you had a great stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

4/10 Poor

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
There was a drunk guest in the lobby that wouldn't stop trying to touch me
Stayed 1 night in Mar 2024
Response from Oshane RediResponse Specialist on Mar 6, 2024
Dear Sean, Thank you for taking the time to tell us about your experience at the RED ROOF INN REDDING. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you described. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 Excellent

Joy

Liked: Property conditions & facilities
The staff was amazing and I really felt safe there!
Stayed 6 nights in Feb 2024
Response from Samantha Rediresponse Specialist on Mar 3, 2024
Dear Joy,Thank you for taking the time to write a review of your stay at the Red Roof Inn Redding. I am happy to hear that you felt safe at our hotel and was pleased with our amazing staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

8/10 Good

Markus

Liked: Property conditions & facilities
Great place for the value
Stayed 1 night in Feb 2024
Response from Xao RediResponse Specialist on Mar 1, 2024
Hi Markus,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Redding with us. It was so rewarding to see that we earned your 4/5 score with our location's great value-based prices. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would visit here again
Stayed 1 night in Feb 2024
Response from Oshane RediResponse Specialist on Feb 28, 2024
Dear Colleen, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN REDDING. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 Excellent

janet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Red roof surprised me with how easy it was to stay here . Parked right in front of our room. Ice machine was good, coffee in the room and microwave plus the fridge . Great rate for the stay . Front desk guys were helpful !
Stayed 1 night in Feb 2024
Response from Tony on Feb 27, 2024
Dear Janet,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN REDDING.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

2/10 Terrible

Dora

Disliked: Cleanliness, staff & service, property conditions & facilities
Too noisy
Stayed 1 night in Feb 2024
Response from Kamaria RediResponse Specialist on Feb 23, 2024
Dear Dora,Thank you for taking the time to tell us about your experience at the RED ROOF INN REDDING. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbance prompting your 1/5 score. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 Excellent

Scott

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a great price. Will book again if I get the chance.
Stayed 1 night in Feb 2024
Response from Oshane RediResponse Specialist on Feb 21, 2024
Dear Scott, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN REDDING regarding the great price. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 Okay

Amy-May

Business traveler
Disliked: Cleanliness, staff & service
No smoking policy but The room smells like smoke as I walked in which made me hesitant about everything else , I found hair in the bed also , towels have stains aswell . There is not much to say about the complimentary coffee , they could add the small milk stuff atleast . Guy at desk did his job in explaining the deposit and everything but is very slow and not too welcoming.
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on Feb 17, 2024
Thank you for taking a moment to leave a review, Amy-May. The staff and I at the RED ROOF INN REDDING appreciate your 3/5 score. However, you indicated that the smell of smoke in your non-smoking room, the cleanliness of the bed, and all the other issues mentioned dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.Please know that we value you as our guest and appreciate your feedback. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

10/10 Excellent

ray

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were courteous and efficient
Stayed 1 night in Feb 2024
Response from Kerry- Lee RediResponse Specialist on Feb 16, 2024
Dear Ray,We appreciate your comments regarding your recent stay at the RED ROOF INN REDDING. We always enjoy hearing about the positive experiences our guests have at our hotels. I was happy to read you were pleased with our courteous and efficient staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know we appreciate your business with us and value you, our guest.Thank you again for the kind words, we hope to host you again soon.Sincerely,Red Roof Management

2/10 Terrible

Irene

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff
Stayed 1 night in Feb 2024
Response from Kamaria RediResponse Specialist on Feb 7, 2024
Dear Irene,Thank you for taking the time to tell us about your experience at the RED ROOF INN REDDING. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff. We will take your comments into consideration as a coaching opportunity moving forward. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 Excellent

Teresa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. I absolutely enjoyed my stay. The hotel is centrally located, the staff is super friendly and accommodating, the rooms are clean and nicely decorated. The restaurant on site - Lulu's has delicious breakfast, lunch, and dinner. All of this for an affordable rate.
Stayed 3 nights in Feb 2024
Response from Kamaria RediResponse Specialist on Feb 7, 2024
Dear Teresa,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN REDDING. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

8/10 Good

jens s

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would stay here again travelling through. The morning desk clerk was far smarter than the night time one; not to mention far more pleasant
Stayed 1 night in Feb 2024
Response from Oshane RediResponse Specialist on Feb 5, 2024
Dear Jens, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN ST GEORGE UT - CONVENTION CENTER regarding the pleasant staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excellent

christy

Stayed 2 nights in Jan 2024
Response from Nishaye RediResponse Specialist on Mar 22, 2024
Hello Christy, The staff at the Christy and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

4/10 Poor

Thomas

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
They don’t clean daily and only get new towels every couple days. They never once made my bed and the toilet paper holder was broken so I had toilet paper on back of toilet. Super inconvenient. I wish they could go back to cleaning hotels like they used to back in the day clean them every day make the beds they did minimal effort.
Stayed 7 nights in Jan 2024
Response from Chevanese RediResponse Specialist on Jan 25, 2024
Thank you, Thomas, for writing to us about your recent stay at the Red Roof Inn Redding. I'm so sorry you were displeased with the limited cleaning service. You also mentioned that the toilet paper holder was broken. We appreciate your business and truly value your feedback. I am sharing your feedback with management to ensure that your concerns are addressed. We apologize for any inconvenience caused. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Good

Trevor

Stayed 2 nights in Jan 2024
Response from Nishaye RediResponse Specialist on Mar 22, 2024
Hello Trevor, The staff at the Red Roof Inn Redding and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Sharla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & wonderful professional & pleasant office staff. Amazing price! Coffee, microwave & fridge in room with up-to-date decor. I couldn't get the blow dryer to work, but that was the only thing that didn't work. Even the AC unit looked clean, & I don't find that in many places.
Stayed 1 night in Jan 2024
Response from Sharma RediResponse Specialist on Jan 23, 2024
Thank you for taking a moment to leave a review, Sharla. The staff and I at the RED ROOF INN REDDING appreciate your 5/5 score. I am happy to read your comments about your beautiful room, our wonderful, professional and pleasant front desk staff, and all the other kind remarks mentioned. However, you indicated that the broken hair dryer hindered your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not the impression we left you with. Your comments have been shared with management in an effort to address your concern.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

10/10 Excellent

Julian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel y ecelentes preciosos
Stayed 1 night in Jan 2024
Response from Carla RediResponse Specialist on Jan 20, 2024
Estimado Julián,Agradecemos que se haya tomado su tiempo para compartir sus comentarios honestos aquí en el Red Roof Inn Redding. Estamos encantados de ver que disfrutó de su estadía y que nuestro hotel cumplió con sus expectativas, lo que le permitió obtener una puntuación de 5/5. En Red Roof, nuestro objetivo es brindar una excelente experiencia a todos nuestros huéspedes y nos alegra que haya quedado satisfecho con su estadía.Apreciamos su negocio y esperamos que nos brinde la oportunidad de brindarle otra gran experiencia la próxima vez que esté en el área.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Pamela

Disliked: Staff & service, amenities
This hotel will charge you a deposit and say it will be immediately released when you check out. It's over 19 days later and I'm still fighting with them. There is no deposit required listed. I've asked for a manager to call me back twice and still haven't heard from them. So check your deposit and make sure they are refunded, this place is sketchy
Response from Kamaria RediResponse Specialist on Jan 18, 2024
Dear Pamela,Thank you for taking the time to tell us about your experience at the RED ROOF INN REDDING. I am sorry that your experience did not meet your expectations. However, as it pertains to the deposit please reach out to the front desk immediately for further information. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 Excellent

Brad

Traveled with partner
Liked: Amenities
Very clean and convenient for our purpose
Stayed 1 night in Jan 2024
Response from Kamaria RediResponse Specialist on Jan 14, 2024
Dear Brad,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN REDDING. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be clean and convenient. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

8/10 Good

RANDY, Eagle Mountain

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and well maintained. Staff were helpful and accomodating.
Stayed 1 night in Jan 2024
Response from Tony on Feb 27, 2024
Dear Randy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN REDDING.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Redding Management

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Chevanese RediResponse Specialist on Jan 12, 2024
Thank you for your positive rating, Lisa, following your stay at the Red Roof Inn Redding. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 Okay

Danny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on Jan 11, 2024
I appreciate the time that you took to share your sentiments with us, Danny. Our team at the Red Roof Inn Redding appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
A little loud.
Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on Jan 11, 2024
Hi Lisa,Thank you for sharing with us. Our team at the Red Roof Inn Redding appreciated your 6/10 score. In relation to our location being a bit loud, we would like to apologize for the negative impact it had on your stay.Guest feedback helps Red Roof to grow, so we would like to thank you for sharing with us. It would be our pleasure to host you again.With appreciation,Red Roof Management

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and rooms were updated
Stayed 1 night in Dec 2023
Response from Xao RediResponse Specialist on Jan 11, 2024
Hi Amber,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Redding with us. It was so rewarding to see that we earned your 5/5 score with our great value and updated rooms. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I normally dont give reviews but i feel I need to give this one. I was a little hesitant about this place but I took a chance and booked a room and that was 6 nights ago. Its clean, beds are comfortable, lots of room, grocery store right across the street and cant beat the price. Tony at the front desk has been amazing.
Stayed 2 nights in Jan 2024
Response from Dannielle Rediresponse Specialist on Jan 12, 2024
Dear Andrea,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN REDDING. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean room, comfortable beds, convenient location and amazing prices. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

2/10 Terrible

Verified traveler

Traveled with group
Choose life instead
Room full of bugs, no parking, unsafe area
Stayed 1 night in Jan 2024
Response from Olivia RediResponse Specialist on Jan 11, 2024
Dear Valued Guest,I appreciate you sharing your feedback following your stay at the Red Roof Inn Redding. I was saddened to read that your stay fell short of your expectations due to the insects and the unsafe area you reported. I truly apologize for the impact this had on your stay and can assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

8/10 Good

Parm

Stayed 1 night in Jan 2024
Response from Sharma RediResponse Specialist on Jan 27, 2024
Hello Pam, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN REDDING and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Olivia RediResponse Specialist on Jan 11, 2024
Dear Valued Guest, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Redding and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 Terrible

Matthew

Stayed 1 night in Jan 2024
Response from Olivia RediResponse Specialist on Jan 11, 2024
Hello Matthew, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Redding and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Antonio,RediResponse Specialist on Jan 3, 2024
Hello Victoria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN REDDING and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist