Ratings based on 259 Verified Reviews

2.8 out of 5
52% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Get what you pay for

Posted Jul 3, 2017
Very dirty pool, and uncomfortable beds!! The pizza place next to was worth the stay though
1 out of 5
by A verified traveler

DIRTY, UNSAFE, YUCK BREAKFAST, GROSS!

Posted Sep 18, 2016 on Hotels
This was HORRIBLE! The room was dirty, hair on the pillow, dirt between the bottom and top sheets. The bathroom window latch broken only braced by piece of wood. Door lock broken. Breakfast absolutely disgusting, no options. Mold in the shower. This was NOT the rooms shown in the pictures. Do not stay here.
3 out of 5
Recommended
for Everyone
by A verified traveler from Halifax

Overnight stay as a rest from camping.

Posted Sep 16, 2016
Pros: Nice quiet room in the corner of the back of the complex, nice shape and near the pool. It has a lovely long pool which is great for laps.
Cons: Breakfast could have a little more choice.
Location: Close to I5, shops and Lassen National Park.
This was the second time we stayed here and it was better this time.
3 out of 5
by A verified traveler from Halifax

Overnight stop, just off I5.

Posted Sep 11, 2016
Pros: Nice length pool although the pool area is tired and unloved.
Cons: Friendly customer service and a deeper clean in the bathroom.
Location: Close to I5 and 50 miles to Lassen Volcanic NP.
Disappointing and check-in not over friendly. Breakfast was very disappointing and had to ask for milk and juice and made to feel bad for doing so.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
1 out of 5
by A verified traveler from CA

Bad customer service

Posted Sep 6, 2016
Don't ever come to this hotel. The front desk manager is very rude and impolite. 2 hours delaying check-in time with no nice explanation at all, then the guy just cancels my reservation without my agreement. I've travelled long hours to have fun at Redding, not to run around to find other hotel at last minute. So disappointed.
3 out of 5
by Justin

This traveler left a rating score only Posted Aug 18, 2016 on Hotels
1 out of 5
by A verified traveler

Dirty rooms

Posted Aug 12, 2016
Hair in tub, needs updating. More variety for breakfast
1 out of 5
by A verified traveler from Los Angeles

Just terrible

Posted Aug 9, 2016
I was there not even a day and the toilet quit working. Called the front office at least 3 times and was rudely answered by a young man. He finally came to the room and fixed it. Only to work for at least 3 flushes after that and stopped working again. Not okay.
1 out of 5
by Keith

This traveler left a rating score only Posted Aug 8, 2016 on Hotels