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Reviews of Travel Inn

2 out of 5
Travel Inn
1040 Market Street, Redding, CA

Reviews

6.4
Rating 10 - Excellent. 80 out of 448 reviews" "
Rating 8 - Good. 138 out of 448 reviews" "
Rating 6 - Okay. 92 out of 448 reviews" "
Rating 4 - Poor. 60 out of 448 reviews" "
Rating 2 - Terrible. 78 out of 448 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Eduaurd

Liked: Cleanliness, staff & service
It can use a bit more remodeling
Stayed 1 night in Feb 2024

2/10 Terrible

Olivia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was VERY rude and the rooms were filthy!! As well as a lot of traffic of not such good people. (Drug abusers)

10/10 Excellent

jonathan

Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cold and uncomfortable, white lighting aggressive. If you must stay here because of central location: make sure you ASK for an upstairs room with a working ac or heat unit. I was in unheatable room on ground level and - no exaggeration - person on top floor was up all night walking back and forth and knocking stuff over
Stayed 1 night in Jan 2024

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

KAMAL

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
no thing
Stayed 1 night in Oct 2023

6/10 Okay

John Evan

Liked: Cleanliness
Old building. Low ceilings. Shower was strange and when you opened the window in the bath, it didn’t feel private at all
Stayed 1 night in Sep 2023

10/10 Excellent

Rod

Stayed 5 nights in Sep 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Nice service
Front desk very nice. Very clean room. Couldn’t reach the high up a/c. Several cockroaches but maybe it was the cheapest hotel in town so expected?
Stayed 1 night in Sep 2023

8/10 Good

Val

Traveled with partner
Liked: Cleanliness, staff & service
We rolled in late and the woman that was working was very helpful and got us right in. It property was clean and bed was cold comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Aug 2023

2/10 Terrible

Beau

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room had not been cleaned, evident by the many cockroaches that were dead and scattered around the room. There was also one living cockroach we had to trap under a cup. We didn’t stay
Stayed 1 night in Jun 2023

6/10 Okay

Anna Liza

Its just ok
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good downtown location. Manager was very accommodating. Room was clean.
Stayed 2 nights in Jun 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Stayed 1 night in Oct 2022

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Budget Motel
The room was clean and comfortable and the staff was friendly and helpful.
Stayed 1 night in Oct 2022

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip
Stayed 1 night in Sep 2022

2/10 Terrible

emmaline

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night we found bed bugs in our bed and the next day after moving rooms I woke up with bites and welts all over both sides of my neck
Stayed 1 night in Sep 2022

10/10 Excellent

Laura

Stayed 3 nights in Sep 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
Friendly service. Ice machine was down she filled up my bucket from her suite.
Stayed 1 night in Aug 2022
Response from Paige on Aug 11, 2022
Thank you for your feedback. We are glad you had a pleasant stay. Hope to see you next time!

2/10 Terrible

Robert

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very hot and even after running noisy ac for a good while they were still uncomfortable. No bed side lights, just very bright overhead lighting. Overall it felt like staying in a prison cell.
Stayed 1 night in Jul 2022
Response from Paige on Aug 11, 2022
We apologize for the poor experience. We are definitely purchasing new ac units and lighting as these are essential needs of all customers. Thank you for your feedback.

6/10 Okay

Isaac

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Bugs broken toilet no window coverings
Stayed 1 night in Jun 2022
Response from Paige on Aug 11, 2022
We apologize for the poor experience. We are definitely fixing the toilet and will get new window coverings! Thank you for your feedback.

8/10 Good

Ashley

Traveled with partner
Liked: Staff & service, property conditions & facilities
nice decor, comfortable bed. There were a couple of cockroaches despite the place being clean.
Stayed 1 night in May 2022

10/10 Excellent

KIM

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Tuyana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good price, friendly stuff. Thank you
Stayed 1 night in Nov 2021

4/10 Poor

Danielle

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly. I can tell they are trying to keep up with building as it looked like new paint on the walls in the room and bathroom the sink was up to date. However, pillow cases were dirty/stained. A lot of creepy men that stayed there one who asked to “bum a ride off of me” and stated he had an ankle bracelet on. He kept staring at me from above the balcony and then when he asked me he was on the bottom floor near my room for the ride that night after I got back from my day. I said No and called front desk. The front desk was nice enough to do a walk around the premises and talked to him. I felt better after but kept hearing noise and then At 3 AM I heard a man yelling and angry from the back of the Inn. Didn’t realize there was a back alleyway behind the Inn. Couple other men kept staring at me while I was leaving. One blatantly stood from the door of his room with a blank expression. I wanted to leave that night but it was non refundable. So instead I prayed for protection over myself and my room. Needless to say I scurtted out of there that early morning. Next time I’ll opt in to paying for a nicer, safer stay at a hotel.
Stayed 1 night in Oct 2021

6/10 Okay

Francisco

Traveled with partner
Disliked: Amenities
It was “ok” just needed a bed for the night. Budget friendly, room was clean, basic. Ok if you just need a bed for a day or two
Stayed 1 night in Oct 2021

6/10 Okay

Michael

Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay only if desperate
Considering what the room rate was, the lock om the door should have worked, the curtains could have fit the window. The overall condition of the room was shabby but mosy clean.
Stayed 1 night in Sep 2021

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Roxilyn

Comfortable
Stayed 1 night in Aug 2021

2/10 Terrible

Peter

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelt very bad, noise from AC, blanket wasn't washed
Stayed 1 night in Aug 2021

8/10 Good

Macy

Liked: Staff & service, property conditions & facilities, room comfort
Loved the bathroom
Don’t be fooled by the outside, loved the updated bathroom. The door needs to be remodeled because it looks like you can definitely kick the door in. Bed needs to be changed for better comfort. The curtains needs to be changed because it was so sheer that you can see the outside. The outside looks trashy and old. A new paint job will surely do. And weird people/ car be parking in the lot. Wished it was in a better looking area. We liked our stay.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was so friendly and helpful.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, although there were no bedside lamps, just a bright overhead light. Staff were friendly.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad Ac, I couldn’t sleep.
Stayed 2 nights in Jul 2021

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute worst service. Spent $180 and they were knocking on our door and trying to get us out. The front desk lady actually walked in. Lucky I didn’t call the cops.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Close parking good, rooms were beyond hot took hours to cool off, got 2 rooms for me and my fire crew, to had trouble getting into 3 different rooms for me, only nice thing was the bathrooms were remodeled
Stayed 1 night in Jun 2021

8/10 Good

Leticia

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice clean rooms I would stay again good customer service
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

2/10 Terrible

Karen

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
No one at the office till after 5 PM, she had another job. I never saw them. A shady looking character called her and then let me in a room, my key wouldn’t work I had to go find him to let me in and out of the room. He was in a motel room. Do Not Use This Motel it isn’t safe
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and we were upgraded to a King size bed. All staff were very helpful and profesional.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here for one night as a stopover through Redding. Had to request a different room due to first the toilet leaked upon flushing and was not sanitary. Second room the beds were hard and second bed was very unstable. Put drinks in fridge only to retrieve in morning and find out the dam thing wasn’t even plugged in so they were not cold. Would not recommend for the price staying here.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We never even got to stay there we need a refund been trying to contact you guys because my car was charged and travel in is saying that they are not booking online so someone needs to contact me they said they were going to contact you as well and they were explicitly rude when we called the prior and asked if they took online exceptions and if there was a deposit they lied
Stayed 1 night in Mar 2021

8/10 Good

Foster

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Douglas

Liked: Cleanliness, room comfort
restful but lacking
Poor WiFi. Also AC in room was up high on the wall and no directions. We had to call for assistance. The host finally figured out the remote needed a new battery. After an hour of waiting, we called the desk and he brought us new batteries. After that, AC was ok. Bathroom sink was very slow to drain. The drapes at the window were thin and should be blackout. But we had a quiet, comfortable rest.
Stayed 1 night in Aug 2020