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Aspects of the hotel were tired but not yet tatty, though clearly the room was in need of some basic maintenance. No air-conditioning, broken ceiling fan and bedside lamps, and an odd choice to have what seemed to be a public toilet style one piece counter/sink in the en-suite; not really what I ...
The staff were very welcoming and anxious to make sure we had everything we needed on our late arrival on a bitterly cold night. The hotel made the most of its age + was decorated beautifully for Christmas in a Dickensian style.It had large magical Christmas trees in the reception and lounge areas ...
Staff was wonderful and extremely helpful. Good location for exploring the Midlands. The mansion was the home of a local industrialist and is famous in the area for weddings, events, etc. The restaurant is fine, but, the back room facing the garden was nice for tea or a cold drink at the end of the ...
We arrived at almost midnight and it was easy to check in. Had a family room and sofa bed made up already and son slept well in. Our bed was comfy. No complaints.
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