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Everything was perfect -- wish I'd stayed longer! The staff were very welcoming and extremely accommodating! It was perhaps the best hotel experience I've ever had.
Good location within walking distance from New Street Station. I have booked Clubman this time and is on the 19th Floor with fantastic view. We have great coffee and with coffee machine provided and as well fresh oranges were provided in the fridge, just in case you fancy to make fresh orange juices ...
Hotel was a pleasure to stay in. Bed was very comfortable and room was luxurious. However if I did have to criticise anything it would be that there was a hole in the duvet
Great hotel,great location,good breakfasts. We did experience some really noisy neighbours,but a phone call to reception soon sorted it out.not nice having your kids woken up at 4.15am. All in all a good experience and would stay again..
Friendly staff, let us check in 30 min early and didn't make us wait. Very comfortable surroundings room had everything needed. Night staff still seemed happy and friendly even when letting us back in after 1am
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