Ratings based on 174 Verified Reviews

3.6 out of 5
76% of guests recommend
3.6 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Historic venue with lovely staff

Posted Apr 7, 2018
Good value for money, great location and great staff. Would certainly stay here again and breakfast included too!
Comment from Hotel Management
Apr 9, 2018 by Whyte Harte, Hotel Management
Thank you for your valued feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth

Loved my stay

Posted Mar 18, 2018
It's a brilliant historic hotel, full of character, under terrific new management and the place just works. Don't expect modern four star - expect low ceiling rooms with old oak beams, and staff anxious to make yours a pleasant stay.
Comment from Hotel Management
Mar 19, 2018 by Kevin, Hotel Management
Thank you for leaving a review I am glad that you appreciate the character of the Hotel and hope that you will visit again
4 out of 5
Recommended
for Everyone
by A verified traveler

Good find.

Posted Mar 12, 2018
We & our dog couldn’t have been made more welcome. Wonderful old building in need of some tic, but charming landlord & staff made our visit stress free and fun.
Comment from Hotel Management
Mar 19, 2018 by kevin, Hotel Management
Thank you for leaving a review I am glad that you appreciate the team and management of the Hotel and hope that you (and your Dog) will visit again
2 out of 5
by A verified traveler from East Sussex

close hotel as close to where I needed to be

Posted Mar 3, 2018
Pros: Staff very friendly and helpful. Don't eat a cooked breakfast, but other peoples looked lovely.
Cons: The rooms!
Location: Lovely little village with an amazing tea shop close by.
First impression before entering was ok, the bar area nice with log fire and olde worldie. Staff helpful. Bedroom very cramped , I was luckily travelling alone as I would not have like to share with another person, one person would have had to scramble across bed to get in. very dark, furniture tatty, décor tired and tatty. apart from wardrobe with hanging space there was nowhere to unpack clothes so had to live out of suitcase. The bathroom adequate but tap dripped constantly, Toilet seat very loose so went for a ' ride' every time I sat down,. shower door didn't close fully,and external wooden fascia at the bottom very tatty and looked rotten. Wouldn't stay again or recommend..
Comment from Hotel Management
Mar 6, 2018 by Kevin, Hotel Management
Thank you for your feedback we will work hard to address the issues you have highlighted
1 out of 5
by A verified traveler from London

Appalling Customer Service

Posted Feb 19, 2018
Pros: The breakfast.
Cons: Customer Service and making the rooms sound proof.
Location: The location was good.
During our visit only one member of staff treated us in a friendly manner. I was asked by another member of staff to pay at the hotel when I had already paid online. I was treated extremely rudely by her. The stairs to the rooms smelt of urine, the hotel needs some serious basic repairs. We could clearly hear the clients in the next room and the pub customers in the beer garden. It was not possible to get a good night's sleep. When we asked for an extra blanket we were begrudgingly given two very thin, dirty fleeces by a member of staff who was visibly irritated because she had to pause whatever she was watching on her laptop. Overall we didn't find any other member of staff friendly.
Comment from Hotel Management
Feb 27, 2018 by Kevin, Hotel Management
I am sorry to read about your poor experience at the Whyte Harte Hotel and am sorry that you felt the staff were unfriendly This is not normally the standard at this hotel and if you can send me some further information regarding the incidents I will address these with the management team
4 out of 5
Recommended
for Everyone
by A verified traveler from Administer Devon

Basic, clean and comfortable. Great value for the

Posted Feb 18, 2018
Very enjoyable. Shampoo, soap etch provided and even biscuits to go with the tea and coffee.
Comment from Hotel Management
Feb 27, 2018 by Kevin, Hotel Management
Thank you for your feedback regarding the hotel
4 out of 5
by A verified traveler

Does the job

Posted Jan 25, 2018 on Hotels
Very freindly, nice pub with good choice of beer. The room was a bit tired but if I was a few hundred yeard old I'd be tired too. Overall a nice place
Comment from Hotel Management
Jan 29, 2018 by Kevin, Hotel Management
Thank you for your review
4 out of 5
by A verified traveler

Posted Jan 10, 2018 on Hotels
Comment from Hotel Management
Jan 21, 2018 by Kevin, Hotel Management
Thank you for taking the time to give us valuable feedback
3 out of 5
by A verified traveler

Posted Dec 8, 2017
Tired cramped room, loose headboard banging against wall. Excellent breakfast.
Comment from Hotel Management
Dec 10, 2017 by Kevin, Hotel Management
Thank you for your review and if you have any further info to give us about your stay please message me directly to discuss
2 out of 5
by A verified traveler

Posted Nov 29, 2017 on Hotels
Comment from Hotel Management
Dec 5, 2017
Thanks for the feedback could you share a little more detail as to the reason for the poor score please