Ratings based on 546 Verified Reviews

3.4 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Available, reasonable price

Posted Aug 23, 2017
Pros: Friendly,helpful staff.
Cons: Carpets and furniture a little tired
Location: Convenient to highway, a little far from center of town (beyond walking distance)
Most hotels in town were near capacity and had "jacked up" their prices. This hotel held to its regular rates.
4 out of 5
by A verified traveler from Frisco, TX

Posted Aug 17, 2017
Pros: Clean, comfortable, close to highway
Cons: Breakfast could be a bit more diversified
Right off freeway; close to downtown, clean rooms, helpful staff
2 out of 5
by A verified traveler from Oregon

Posted Aug 8, 2017
Pros: Location
Cons: Personnel being responsible to take and process requests, better communication, cleaner rooms, update carpets and other items in room.
Upon receiving our room card keys and trying to enter our room, we could not (they didn't work) so had to return to front desk for another try. There was garbage in one of the waste baskets (men's underwear for one thing). We asked for a noon checkout and around 11:30 they wanted to come in and clean our room. After housekeeping left we then received a phone call asking us if we were staying another day. They had no record of it, however, I was standing next to my husband when he made the request. Personnel was unorganized and forgetful.
Comment from Hotel Management
Aug 10, 2017 by tom, Hotel Management
We appreciate you bringing these concerns to us, we will address the staff in regard to the disorganization.
1 out of 5
by A verified traveler from H

Dirty and stinky, the most descusting hotel ever

Posted Jul 26, 2017
Dirty Stinky No house keeping daily Moths on the walls by the hundreds Caving in ceilings Absolutely horrid
Comment from Hotel Management
Jul 28, 2017 by Tom, Hotel Management
Unfortunately you have reviewed the wrong hotel!! We are located in Redmond close to the airport.. You are referring to a Bend hotel I believe?
4 out of 5
Recommended
for Everyone
by A verified traveler from chico calif

nice hotel, close to Sister's Quilt show

Posted Jul 13, 2017
Pros: Biscuits & gravy
Cons: Air conditioning
Location: Quilt shops & saw that there was a car show/event going on
Only problem, it was very hot & the air conditioner was noisy. When it cycled during the night it woke me.
Comment from Hotel Management
Jul 18, 2017 by tom, Hotel Management
Thank you for staying with us while you attended the Quilt Show. We are glad you enjoyed your stay and we will definitely take a look at the AC unit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs Ca.

A REAL BARGAIN

Posted Jul 11, 2017
Pros: Very clean.
Cons: Nothing,these folks are constantly updating .
Location: Everything is close , even the mountains .
Nice staff,easy reach too all Redmond has to offer.
Comment from Hotel Management
Jul 13, 2017 by tom, Hotel Management
We appreciate your kind words, please come back and see us soon!
2 out of 5
by A verified traveler from Redmond, OR

Waiting for moving van

Posted Jun 30, 2017
Pros: Good bed
Cons: All of the above
1. Door VERY hard to open and slow to close. 2. Right side of bed had no table and light. 3. Needed to stay extra night and rate up a lot. 4. Breakfast had very few choices so we never ate there.
Comment from Hotel Management
Jul 13, 2017 by tom, Hotel Management
We are sorry to hear of your inconveniences.. Thank you for your feedback
2 out of 5
Recommended
for Everyone
by A verified traveler

Wedding

Posted Jun 28, 2017
Disappointed . Probably won't stay at a Super 8 again.
Comment from Hotel Management
Jun 28, 2017 by General Manager, Hotel Management
We are sorry to hear that our accommodations did not suit your needs, we would love to hear how we could have better served you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice.

Posted Jun 6, 2017
Pros: It was clean, the beds were comfortable, and the staff was wonderful.
Cons: It was fine.
There wasn't much of a view out the window, but I didn't pay for a view. I paid for a clean, comfortable room and a hot shower and that's exactly what I got. The staff was very friendly and very helpful. I don't remember the lady's name that checked me in, but she was great at her job and made me feel very cared-for. I would definitely stay here again if I was in the area.
Comment from Hotel Management
Jun 9, 2017 by tom, Hotel Management
Thank you very much for your kind words, we appreciate it, and will share with the rest of the staff!
3 out of 5
by SJ

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 22, 2017 by Guest Relations, Hotel Management
Thank you for your business