Ratings based on 558 Verified Reviews

3.4 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Spokane, WA

It was "fine"

Posted Oct 1, 2017
Pros: Location. Good mattress.
Cons: see comments above
Location: It's Bend...there's a lot to do if you're an outdoor enthusiast
When you're dead tired and traveling at midnight, this place works fine if you're looking for a place under $100. The bed was comfy, pillows flat and in need of replacement, bathroom was clean (standard Super 8 quality), the air worked fine, it's next to the railroad tracks so that is loud at times, there was a funny smell (like cat pee) in the room...not sure where that came from, the building and facilities are newer so they are nicer, the check-in lady was a bit odd - "I know you paid for your room on Expedia, but I need your card so I can have it in case you destroy my room." Um. I'm a fat 47 y.o. guy in a polo and jeans at midnight ready to fall asleep at the counter - not exactly your room-trashing candidate, but I get a lecture from this 19 y.o. about how I might trash the room? WTH? Anyway...it's fine if you need a few hours to sleep. I've had far worse than this.
Comment from Hotel Management
Oct 3, 2017 by Tom, Hotel Management
Thank you Wade, for letting us know of your experience with us at the Super 8 of Redmond. We are glad to hear that the location worked well for you, and the bed was comfy. I do apologize for the credit card incidental requirement and the way it was explained. This is not the way we speak to our guests, and I will most definitely speak to our front desk agent. Thank you for bringing this to my attention.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
accommodating staff, clean room, near the airport, Decent breakfast, drinks always available
Comment from Hotel Management
Sep 19, 2017 by tom, Hotel Management
We are so glad to hear that you enjoyed your stay. We hope to see you in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
Hotel location is convenient and staff is friendly. The hotel condition is actually better than I expected. One of the concerns is that the hotel is located right beside the railway; the trains are extremely noisy during night.
Comment from Hotel Management
Aug 31, 2017 by tom, Hotel Management
Thank you for staying with us, we appreciate your business. We apologize for the train noise, typically they do not operate very often in the evenings. We do have the other side of the hotel that is a bit quieter for your future stays. Thank you once again for staying with us.
1 out of 5
by A verified traveler from Seattle, WA

Worst choice for hotel at an expensive price

Posted Aug 23, 2017
Pros: Nothing
Cons: Everything
Location: Nothing
I've already written to Expedia about the terrible experience we had. Someone had blood on their car in the parking lot, the hotel was unclean, smelled of marijuana, and the shower was ridden with mold, the food was terrible. The only good thing was the hallways smelled nice. The actual hotel made our pillows stink and they never rid their smell. Awful.
Comment from Hotel Management
Aug 31, 2017 by Tom, Hotel Management
Your feedback is appreciated, however inaccurate.. We do not have mold in our hotel, our hotel is very clean, and our food is more extensive than most continental breakfast options. Travelers tend to critique a bit more when the rate of their stay is not within their budget. Please consider Central Oregon is a destination in the summer time. If you are looking for cheap hotel stays, summer is not the time for you to visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Available, reasonable price

Posted Aug 23, 2017
Pros: Friendly,helpful staff.
Cons: Carpets and furniture a little tired
Location: Convenient to highway, a little far from center of town (beyond walking distance)
Most hotels in town were near capacity and had "jacked up" their prices. This hotel held to its regular rates.
Comment from Hotel Management
Aug 24, 2017 by tom, Hotel Management
Thank you for choosing the Super 8 of Redmond, we appreciate your business and feedback and hope you will return once again.
4 out of 5
by A verified traveler from Frisco, TX

Posted Aug 17, 2017
Pros: Clean, comfortable, close to highway
Cons: Breakfast could be a bit more diversified
Right off freeway; close to downtown, clean rooms, helpful staff
Comment from Hotel Management
Aug 31, 2017 by tom, Hotel Management
Thank you for your business
2 out of 5
by A verified traveler from Oregon

Posted Aug 8, 2017
Pros: Location
Cons: Personnel being responsible to take and process requests, better communication, cleaner rooms, update carpets and other items in room.
Upon receiving our room card keys and trying to enter our room, we could not (they didn't work) so had to return to front desk for another try. There was garbage in one of the waste baskets (men's underwear for one thing). We asked for a noon checkout and around 11:30 they wanted to come in and clean our room. After housekeeping left we then received a phone call asking us if we were staying another day. They had no record of it, however, I was standing next to my husband when he made the request. Personnel was unorganized and forgetful.
Comment from Hotel Management
Aug 10, 2017 by tom, Hotel Management
We appreciate you bringing these concerns to us, we will address the staff in regard to the disorganization.
1 out of 5
by A verified traveler from H

Dirty and stinky, the most descusting hotel ever

Posted Jul 26, 2017
Dirty Stinky No house keeping daily Moths on the walls by the hundreds Caving in ceilings Absolutely horrid
Comment from Hotel Management
Jul 28, 2017 by Tom, Hotel Management
Unfortunately you have reviewed the wrong hotel!! We are located in Redmond close to the airport.. You are referring to a Bend hotel I believe?
4 out of 5
Recommended
for Everyone
by A verified traveler from chico calif

nice hotel, close to Sister's Quilt show

Posted Jul 13, 2017
Pros: Biscuits & gravy
Cons: Air conditioning
Location: Quilt shops & saw that there was a car show/event going on
Only problem, it was very hot & the air conditioner was noisy. When it cycled during the night it woke me.
Comment from Hotel Management
Jul 18, 2017 by tom, Hotel Management
Thank you for staying with us while you attended the Quilt Show. We are glad you enjoyed your stay and we will definitely take a look at the AC unit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs Ca.

A REAL BARGAIN

Posted Jul 11, 2017
Pros: Very clean.
Cons: Nothing,these folks are constantly updating .
Location: Everything is close , even the mountains .
Nice staff,easy reach too all Redmond has to offer.
Comment from Hotel Management
Jul 13, 2017 by tom, Hotel Management
We appreciate your kind words, please come back and see us soon!