Ratings based on 288 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chipping Norton

A hidden gem

Posted Apr 19, 2018
For a budget price you get a luxury experience - loved it!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brighton

Lovely Hotel

Posted Apr 14, 2018
Lovely Hotel, the staff are very helpful and cant do enough for you. The food is delicious and very competitively priced ,the bar has a huge selection of Gins . The rooms are a good size with all amenities covered and the swimming pool is great .. well worth a visit and your within 30 mins of everything..I have paid a lot more to stay in hotels that aren’t as good as this one...
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

superb staff

Posted Apr 10, 2018
The standard of care from the staff was exceptional, particularly the restaurant staff, they were thoughtful, efficient, polite but with sufficient friendliness to put guests at their ease. Loved the live music too. Rooms were comfortable, plenty of space and facilities were all good. We will definitely be back if in the area again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tamworth Staffs

Hotel close to where we wanted to be in Redruth

Posted Apr 8, 2018
Pros: Nice Friendly reception staff, and very helpful. Nice bar and comfortable lounge. Nice swimming pool with good Jacuzzi and sauna
Cons: Breakfast staff need to be more on the ball. Room needs to be changed round to be more practicable.
Location: Close to shops Railway station
Stayed for 3 nights, comfortable bed, but not very well laid out TV on desk unable to work, TV needs to be on wall bottom of the bed. Bathroom has been refurbished but bath is very high sided and struggled to get in to have a shower, and you need to be aware of the glass on the bath. Cooked breakfast was nice but only small eggs were hard. had to ask for some ketchup they bought a small tub of ketchup put a teaspoon full on my plate and took it away.no teaspoons on table had to ask, no desert spoons for cereal ate my corn flakes with a soup spoon. Evening meal was good along with a nice pianist.
5 out of 5
Recommended
for Everyone
by A verified traveler from devon, UK

Attractive and well located hotel

Posted Mar 22, 2018
Warmly welcomed by wonderful staff; the meal in the restaurant was delicious and the atmosphere was very relaxed. The staff couldn't have gone more out of their way to make us feel welcome and to accommodate our needs, as well as those of our 4 year old. We loved the gardens and the swimming area, even though the changing rooms were rather cold! Overall, we would thoroughly recommend this lovely hotel!
Comment from Hotel Management
Apr 1, 2018 by Kelly Semmens - Reception Manager., Hotel Management
Thank you for your positive feedback I am glad to hear you enjoyed your stay with us. I have also passed your feedback with regards to the changing rooms over to our Spa Team so they can be vigilant in checking the temperatures. We hope to see you again in future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Mar 19, 2018
Really lovely place. The staff couldnt do enough to help. The Spa was included in the price of the room. We had dinner & breakfast which were both very nice. Thoroughly recommended
Comment from Hotel Management
Mar 20, 2018 by Kelly Semmens, Hotel Management
Thank you so much for your response, we are glad you enjoyed your stay with us and we do hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leeds

Short Break

Posted Feb 25, 2018
The hotel is set in its own very tidy grounds, just outside the centre of Redruth. Reception staff made us feel welcome when we arrived, room clean, tidy and spacious. We ate in their restaurant each evening, food excellent and staff smart and extremely polite and helpful. I would have no hesitation in recommending this hotel.
Comment from Hotel Management
Mar 20, 2018 by Kelly Semmens, Hotel Management
Thank you so much for your response, we are glad you enjoyed your stay with us and we do hope to see you again in the future. I have passed all of your amazing comments on to the whole team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leighton Buzzard

a good experience

Posted Feb 18, 2018
Very clean recently refurbished room. Lovely grounds and plenty of parking. Very nice breakfast. Quiet with no road noise.
Comment from Hotel Management
Mar 20, 2018 by Kelly Semmens, Hotel Management
Thank you so much for your response, we are glad you enjoyed your stay with us and we do hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel

Posted Jan 28, 2018
Have stayed here four yeas in a row and am never disappointed in our stay. The staff are lovely and very efficient and happy to help with anything nothing is too much trouble.
Comment from Hotel Management
Mar 20, 2018 by Kelly Semmens, Hotel Management
Thank you so much for your response, we are glad you enjoyed your stay with us and we do hope to see you again in the future.
5 out of 5
by A verified traveler

Posted Jan 19, 2018 on Hotels
Excellent Hotel and the staff are great - nothing too much trouble - will most certainly stay again