Ratings based on 416 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Nov 20, 2016
Excellent Staff in the front desk, very accommodating , friendly especially the Lady when we check in ( I've lost the paper that I wrote down her name ). The driver as well of the shuttle bus. Overall , thumbs up! Miriam from Toronto , Canada
Comment from Hotel Management
Dec 1, 2016 by Selina Beck, Hotel Management
Dear Guest Thank you very much for this review. We appreciate your positive feedback on our team and provided service; I will make sure your positive feedback will be forwarded to the reception and shuttle bus team. We are looking forward to your next stay, Selina Beck Assistant to General Manager
4 out of 5
by A verified traveler from toronto

comfortable room. highly overpriced minibar

Posted Nov 7, 2016
Location: not a lot of restaurants nearby. hotel restaurant menu/meals not up to expectation. good breakfast. friendly staff.
comfortable room. highly overpriced minibar. very small fridge. cleanly maintained.
Comment from Hotel Management
Dec 1, 2016 by Selina Beck, Hotel Management
Dear Guest Thank you very much for taking the time to inform us about your experiences. We appreciate your feedback and are glad that you were satisfied with our service and staff. We hope to welcome you again in Zurich-Regensdorf. Yours sincerely, Selina Beck Assistant to General Manager
3 out of 5
by A verified traveler from San Francisco, CA

Decent value but not the best choice

Posted Oct 22, 2016
Pros: Affordable clean room, the shuttle was late so the front desk agent said we could take a taxi paid for by the hotel, good business center
Cons: Shuttle was not convenient or reliable as it was 10 minutes late. Hotel advertised a pool but it actually costed €25 per person and was not located in the main building. Check in was lengthy. There is another hotel on the other side of town with the same name so we actually went there first and lost $60 on a taxi and about 45 minutes of travel time. The restaurants at the hotel were OK. The area of town doesn't seem that great, a little grimey. Thought it was a 15 minute drive to airport on the shuttle but it was actually 20. We also mentioned it was our honeymoon but received no acknowledgement.
Comment from Hotel Management
Oct 24, 2016 by Assistant to General Manager, Hotel Management
Dear Alyssa Thank you very much for writing your experience. Only by knowing how the guests felt during their stay, we can improve our service. First of all I would like to congratulate to your wedding and we will check what happened that we hadn't got the information. I am happy that you liked the room and the business center and I would like to excuse for the 10 Minutes delay of the shuttle service. We hope to welcome you again in our hotel. Best regards Selina Beck Assistant to General Manager
5 out of 5
by A verified traveler from Florida

Great spot outside Zurich

Posted Oct 13, 2016
Pros: Quiet place with friendly staff willing to help.
Cons: If arriving from the airport you must call to have a shuttle pick you up. There is a Movenpick shuttle there but it goes to a different hotel.
Very nice hotel near the train and bus stations. Has close access to shopping as well. Situated in a quiet neighborhood with the airport nearby. Staff speaks very good English.
Comment from Hotel Management
Oct 24, 2016 by Assistant to General Manager, Hotel Management
Dear Jack Thank you very much for your great rating. We are happy that you enjoyed your stay in our hotel. About your comment to the shuttle service, we have 2 Mövenpick in Zürich which both have a shuttle. But Maybe we have to explain the way how to boo it better, so thank you very much for your input. We hope to welcome you again in our hotel. Best regards Selina Beck Assistant to General Manager
5 out of 5
by A verified traveler from Georgia USA

Wonderful surprise

Posted Oct 1, 2016
Wasn't sure as the hotel was outside of Zurich but what an awesome choice it turned out to be. Everything was great would stay here again in a heartbeat. Great staff!!!
Comment from Hotel Management
Oct 11, 2016 by Selina Beck, Hotel Management
Dear Gerorgia Thank you so much for this great review. We are so happy that you enjoyed your stay and especially that you liked our team so much. All the best Selina Beck
3 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Dear guest Thank you for your rating and we are looking forward to your next stay. Best regards Selina Beck Assistant to General Manager
5 out of 5
by A verified traveler

Hotel haut de gamme

Posted Sep 3, 2016 on Hotels
Très bon hôtel,chambre très confortable accueil au check in avec une boisson rafraichissante. Personnel froid mais très pro. Parking payant à 18€ la nuit pour une moto alors qu'on est dans une banlieue de Zurich avec de la place dans la rue à 50m gratuit c'est pas cool.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Dear Guest We are very happy that you enjoyed your Motor cycle trip and that you liked our hotel. We hope to welcome you again in our hotel and are looking forward to your next stay. Selina Beck Assistant tot General Manager
5 out of 5
by A verified traveler

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Dear Guest thank you very much for that full star rating. We are looking forward to your next stay and send you the best whishes. Selina Beck Assistant to General Manager
5 out of 5
by Michelle from Livonia, Mi

Short stay

Posted Aug 30, 2016 on Hotels
Over night in Zurich, got in late but staff was attentive, amazingly co operative and most helpful!!
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Dear Livonia Thank you very much for this great review. We are happy you enyojed your stay and especially that you remember our staff as very friendly and helpful. We wish you all the bst and are looking forward to your next stay. Selina Beck Assistant to General Manager
3 out of 5
by A verified traveler

Posted Aug 27, 2016
다른점은 다 좋아요.. 저희는 공항 근처에 묶을 생각이었는데 좀 멀었어요..밤에 도착후 다음날 아침에 이동할 계획이었는데 취리히 중앙역까지 가는데 좀 시간이 걸렸어요..셔틀도 자주 있지 않았어요. 밤 10시, 11시반.. 10시 20분경 밖으로 나왔기 때문에 한시간 넘게 기다렸어요..
Comment from Hotel Management
Sep 8, 2016 by Selina Beck, Hotel Management
Dear Guest Thank you for your input regarding the shuttle, which I forwarded to the Front office Manager. Best wishes from Zürich-Regensdorf. Selina Beck Assistant to General Manager