Ratings based on 125 Verified Reviews

4.2 out of 5
86% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul

Nice hotel out of the town..

Posted Jan 9, 2017
You may stay for occasions or if you have any activity at that area. Otherwise not worthed. The A/C works loudly. But the overall room is satisfactory They charge 15 CHF for parking but thete is a free park just behind the building
Comment from Hotel Management
Feb 1, 2017 by Selina Beck, Hotel Management
Dear Kemal Thank you very much for this review. We already forwarded you comment about the A/C to our technical service. Thank you for this Input. We hope to welcome you again in our hotel. Best regards Selina Beck Assistant to General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with very good size rooms for Europe.

Posted Dec 31, 2016
Nice room size, very clean, great price , nice Italian restaurant on premises with very decent prices on food and drinks. The trains are about a 10 minute walk. Nice mall outside hotel with micros and coop in it. Airport shuttle starts at 5 which was not good for us since our flight was at 7:05 and had to be there 2:30 hours earlier, so had to shell out 70 francs for taxi to airport . But they have breakfast boxes ready should you need it. Overall quite satisfactory with the services provided and for a good clean night of sleep. This would be a typical Marriott back home.. comfoortable and well priced..
Comment from Hotel Management
Jan 2, 2017 by Christina Schneider, Reservation Supervisor, Hotel Management
Dear Guest Thank you very much for your kind e-mail. We work hard to make our guests happy and appreciate your feedback which we will share with our colleagues. We are looking forward to welcome you hopefully soon again. Best regards Christina Schneider Reservation Supervisor
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Close to airport with free shuttle bus

Posted Dec 12, 2016
Good location as it is closed to airport, suitable for early morning departure and come with free shuttle
Comment from Hotel Management
Dec 15, 2016 by selina beck, Hotel Management
Dear Guest Thank you for your review, it's nice to hear you enjoyed our free shuttle service. We are looking forward to your next stay. Best regards Selina Beck Assistant to General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2016
Excellent Staff in the front desk, very accommodating , friendly especially the Lady when we check in ( I've lost the paper that I wrote down her name ). The driver as well of the shuttle bus. Overall , thumbs up! Miriam from Toronto , Canada
Comment from Hotel Management
Dec 1, 2016 by Selina Beck, Hotel Management
Dear Guest Thank you very much for this review. We appreciate your positive feedback on our team and provided service; I will make sure your positive feedback will be forwarded to the reception and shuttle bus team. We are looking forward to your next stay, Selina Beck Assistant to General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

comfortable room. highly overpriced minibar

Posted Nov 7, 2016
Location: not a lot of restaurants nearby. hotel restaurant menu/meals not up to expectation. good breakfast. friendly staff.
comfortable room. highly overpriced minibar. very small fridge. cleanly maintained.
Comment from Hotel Management
Dec 1, 2016 by Selina Beck, Hotel Management
Dear Guest Thank you very much for taking the time to inform us about your experiences. We appreciate your feedback and are glad that you were satisfied with our service and staff. We hope to welcome you again in Zurich-Regensdorf. Yours sincerely, Selina Beck Assistant to General Manager
3 out of 5
by A verified traveler from San Francisco, CA

Decent value but not the best choice

Posted Oct 22, 2016
Pros: Affordable clean room, the shuttle was late so the front desk agent said we could take a taxi paid for by the hotel, good business center
Cons: Shuttle was not convenient or reliable as it was 10 minutes late. Hotel advertised a pool but it actually costed €25 per person and was not located in the main building. Check in was lengthy. There is another hotel on the other side of town with the same name so we actually went there first and lost $60 on a taxi and about 45 minutes of travel time. The restaurants at the hotel were OK. The area of town doesn't seem that great, a little grimey. Thought it was a 15 minute drive to airport on the shuttle but it was actually 20. We also mentioned it was our honeymoon but received no acknowledgement.
Comment from Hotel Management
Oct 24, 2016 by Assistant to General Manager, Hotel Management
Dear Alyssa Thank you very much for writing your experience. Only by knowing how the guests felt during their stay, we can improve our service. First of all I would like to congratulate to your wedding and we will check what happened that we hadn't got the information. I am happy that you liked the room and the business center and I would like to excuse for the 10 Minutes delay of the shuttle service. We hope to welcome you again in our hotel. Best regards Selina Beck Assistant to General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great spot outside Zurich

Posted Oct 13, 2016
Pros: Quiet place with friendly staff willing to help.
Cons: If arriving from the airport you must call to have a shuttle pick you up. There is a Movenpick shuttle there but it goes to a different hotel.
Very nice hotel near the train and bus stations. Has close access to shopping as well. Situated in a quiet neighborhood with the airport nearby. Staff speaks very good English.
Comment from Hotel Management
Oct 24, 2016 by Assistant to General Manager, Hotel Management
Dear Jack Thank you very much for your great rating. We are happy that you enjoyed your stay in our hotel. About your comment to the shuttle service, we have 2 Mövenpick in Zürich which both have a shuttle. But Maybe we have to explain the way how to boo it better, so thank you very much for your input. We hope to welcome you again in our hotel. Best regards Selina Beck Assistant to General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia USA

Wonderful surprise

Posted Oct 1, 2016
Wasn't sure as the hotel was outside of Zurich but what an awesome choice it turned out to be. Everything was great would stay here again in a heartbeat. Great staff!!!
Comment from Hotel Management
Oct 11, 2016 by Selina Beck, Hotel Management
Dear Gerorgia Thank you so much for this great review. We are so happy that you enjoyed your stay and especially that you liked our team so much. All the best Selina Beck
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Fair proximity to airport at a good price

Posted Aug 21, 2016
We stopped for the night before flying out from Zurich Kloten early the next am. The Hotel offers a free shuttle. If you are driving yourself, I advise planning to follow the shuttle, as the route is not obvious. Very clean and beat. There are 2 restaurants, both with good food.
Comment from Hotel Management
Aug 25, 2016 by Selina Beck, Hotel Management
Dear Bill Thank you for this very nice review. We are looking forward to your next stay and send the best wishes from Zürich-Regensdorf. Selina Beck Assistant to General Manager
2 out of 5
by A verified traveler from new York

Bad hotel

Posted Aug 12, 2016
This hotel doesn't have good ac at all. Very uncomfortable in summer. You only get warm air coming through ac vent. Hotel staff recommends you to open windows to get better air so you can have a good idea about ac condition. Limited breakfast items. Won't recommend.
Comment from Hotel Management
Aug 17, 2016 by Assistant to General Manager, Hotel Management
Dear Faizan We are sorry that our ac couldn't fulfill your expectations. We sent you review to our technical to check if there is something from with it. We hope you enjoyed the rest of your stay and hope to welcome you again to convince from our service. Best regards Selina Beck Assistant to General Manager