Ratings based on 67 Verified Reviews

3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from saskatchewan

Great Location, Rooms a little rundown

Posted Dec 18, 2016
Great location! Love the accessibility to the mall and casino and underground parking. This is the reason we stay here in the winter! The rooms are starting to get a little run down & could use some work but found they were clean. Staff at front desk were slow but accommodating. Overall a great hotel and experience!
Comment from Hotel Management
Dec 31, 2016 by Sandeep , Hotel Management
Dear TS, Thank you for patronizing Delta Regina and your feedback is most valuable to us. Though I am happy that over all you enjoy your stay with us but in some areas we can improve and do better. I assure you that we will work on it and make it better in future. See you again with us soon. Regards Sandeep Ghosh
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2016
Overall it was an alright stay, we weren't given the room we had booked and they had no explanation of why that happened.
Comment from Hotel Management
Dec 31, 2016 by Sandeep , Hotel Management
Dear Guest, Thank you for your feedback and choosing Delta Regina. Please accept my apologies for not giving you the room type you asked for and I assure you that we will ensure that in future such things dont happen again. We look forward to welcome you again with us in future. Regards Sandeep Ghosh
4 out of 5
Recommended
for Everyone
by A verified traveler from regina

Downtown with walkway to casino and shopping

Posted Dec 18, 2016
Pros: Downtown
Cons: Make sure to mention the charge for heated parking I didn't find out until I checked out!,
Location: Great
Very good also had underground heated parking and it was very easy to get around . There was also a restaurant in the hotel but we did not go there .
Comment from Hotel Management
Dec 31, 2016 by sandeep, Hotel Management
Dear Marthe, Thank you for staying at Delta Regina. I am happy that you liked the hotel and it's location and also the parking facility. I am sure we will see you again with us in future. Regards Sandeep Ghosh
2 out of 5
by A verified traveler from Regina

Very dated. Needs a lot of work.

Posted Nov 21, 2016
Rooms were dated. Restuarant had good food but terrible service
Comment from Hotel Management
Nov 30, 2016 by Sandeep, Hotel Management
Dear Ryan, Thank you for staying at Delta Regina and my apologies for not meeting your expectations in room decor and restaurant service. Rest assured that we are on top of it and will have this rectified. We are also finalizing our renovation for remaining rooms very soon. I hope you will keep staying with us in future. Regards Sandeep Ghosh
1 out of 5
by A verified traveler from Saskatoon

Customer Service Non-existent

Posted Nov 16, 2016
Location: Lousy - no worthwhile restaurants in the area - the downtown is dead.
The customer service at this hotel is terrible, the food service is even worse. Regina is like a black hole for quality hotels.
Comment from Hotel Management
Nov 19, 2016 by sandeep, Hotel Management
Dear Patrick We appreciate your review and your feedback and it is always valued. I apologize that you did not like the location as our hotel is connected to Casino and Mall on both sides and also lot of great restaurant within 5 mile radius and our front desk team usually let the guest know when the guest wanted to know from us. Thank you again. Regards Sandeep Ghosh
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Great stay!

Posted Nov 6, 2016
Pros: Location
Very quiet room! Fast check in and out. Attached to Casino Regina. Front desk staff very welcoming and courteous.
Comment from Hotel Management
Nov 9, 2016 by Sandeep, Hotel Management
Dear Ken Thank you for choosing Delta Regina and I am happy that you had a great stay with us. Look forward to have you with us again. Regards Sandeep Ghosh
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2016
Tv wasn't working when we got to hotel, but they had it fixed before we got back from dinner.
Comment from Hotel Management
Oct 18, 2016 by Sandeep, Hotel Management
Dear Guest, Thank you for choosing Delta Regina. I am sorry that the TV was not working and that caused some inconvenience. I hope you were satisfied with the resolution of fixing it on time. Look forward to see you again with us. Regards Sandeep Ghosh
5 out of 5
Recommended
for Everyone
by A verified traveler from Regina

Close to shopping and entertainment

Posted Oct 13, 2016
Pros: Close to shopping and entertainment at any weather conditions
Location: Shopping mall and excellent dining and entertainment close by
Always a beautiful view of the Prairie and pleasant friendly staff.
Comment from Hotel Management
Oct 15, 2016 by Sandeep Ghosh, Hotel Management
Dear Win, Thank you for choosing Delta Regina. I appreciate your feedback and happy to know that you found our service and location of the hotel as per your satisfication. We look forward to welcome you again with us. Regards Sandeep Ghosh
4 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg

Convenient Stay

Posted Oct 10, 2016
The room was dated, and they offered an recently updated room but for a $25 extra fee per night. Computer in bus center was literally a 15+ year old dell product. Staff was excellent.
Comment from Hotel Management
Oct 11, 2016 by Sandeep Ghosh, Hotel Management
Dear Adam, Thanks you for your review and staying with us. I am sorry that in some areas we were not able to exceed your expectation and I assure you that your feedback will be taken seriously and will be acted upon. We are planning on our 2nd phase of renovation and we will look into the business centre computer too. I hope you can keep staying with us and assure you our best always. Regards Sandeep Ghosh
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, good services, comfortable stay

Posted Sep 30, 2016
Cons: Hallways could use a renovation.
Everything was good. Guy working at the bar wasn't too nice when I wanted a late drink, and the vending machine with food wasn't working. Lobby is comfortable and the gentlemen who checked me in was great!
Comment from Hotel Management
Oct 11, 2016 by sandeep Ghosh, Hotel Management
Dear Guest, Thank you for your review and I am happy that over all you had a good stay. I have noted your feedback in regards to lounge and vending machine and will surely look into it and ensure that its being taken care of. Look forward to see you again. Regards Sandeep Ghosh