Exterior

Reviews of Holiday Inn Hotel & Suites Regina, an IHG Hotel

3 out of 5
Holiday Inn Hotel & Suites Regina, an IHG Hotel
1800 Prince Of Wales Dr, Regina, SK

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1001 reviews" "
Rating 8 - Good. 359 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Manvel

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Room was comfortable but Room service was only every three days which was bad because of the garbage also no towels. They told us they’re short staffed. Swimming pool was nice.
Stayed 3 nights in Apr 2024
Response from Holiday Inn & Suites Regina Team on Apr 24, 2024
Dear Manvel, thank you for bringing this to our attention. We apologise for the inconvenience you experienced while staying with us. Your feedback is important to us and our housekeeping team has been informed and immediate steps has been taken to ensure thorough cleaning procedures are followed. Your satisfaction is important to us and we hope to regain your trust on a future visit.

10/10 Excellent

fishy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was Very nice, staff friendly, pool and waterslide lots of fun for familles ! Highly recommend for Accommodations !
Stayed 1 night in Apr 2024
Response from Holiday Inn & Suites Regina Team on Apr 24, 2024
Dear Fishy, thank you for your 5-star rating. We're thrilled you enjoyed your stay with us and look forward to see you again soon!

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough parking for full house...i like to park on the side my room is so i can keep an eye on my vehicle... We had to park a long way from hotel. Needs laundry bags in room.
Stayed 1 night in Apr 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Apr 21, 2024
Dear Shelley, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a lot of different businesses of all kinds close by
Stayed 2 nights in Apr 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Apr 18, 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Mar 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Apr 8, 2024
Dear Maureen, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

LaVonda

Stayed 6 nights in Mar 2024
Response from Holiday Inn & Suites Regina Team on Apr 24, 2024
Dear LaVonda, thank you so much for taking the time to leave us a 5-star rating-it's much appreciated. Hope to see you again next time.

10/10 Excellent

Kelly

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly
Stayed 2 nights in Mar 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Apr 8, 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

Keith

Stayed 1 night in Mar 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Apr 21, 2024
Dear Keith, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay
Stayed 1 night in Mar 2024
Response from Holiday Inn & Suites Regina Team on Apr 2, 2024
Thank you Anita, we’re really grateful and appreciate you taking the time to share your rating with us. Hope to see you again next time.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024
Response from Holiday Inn & Suites Regina Team on Apr 2, 2024
Thank you Pamela, we’re really grateful and appreciate you taking the time to share your rating with us. Hope to see you again next time.

10/10 Excellent

Kristen, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Holiday Inn & Suites Regina Team on Apr 2, 2024
Thank you Kristen, we’re really grateful and appreciate you taking the time to share your rating with us. Hope to see you again next time.

8/10 Good

Richard D

Traveled with family
Liked: Cleanliness, staff & service
The hotel was okay except for the lack of hot water in the hot tub and the bathroom in our room. None of us had even a warm shower. With what we paid it was disappointing.
Stayed 1 night in Mar 2024
Response from Holiday Inn & Suites Regina Team on Apr 2, 2024
Thank you Richard for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Hope to see you again next time!

8/10 Good

Lloyd

Stayed 1 night in Mar 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Apr 19, 2024
Dear Lloyd, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

8/10 Good

Kaeley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Mar 20, 2024
Dear Kaeley, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 5 nights in Mar 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Mar 16, 2024
Dear Michelle, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

8/10 Good

Therese

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot of parking at the property. Nice location with everything around.
Stayed 3 nights in Mar 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Mar 15, 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

6/10 Okay

James

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Mar 13, 2024
Dear James,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn REGINA.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Ashwani Bhardwaj.

8/10 Good

Nina Katerina

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Holiday Inn & Suites Regina Team on Mar 7, 2024
Thank you, Nina, for taking time leaving us a review. We hope to see you again..

8/10 Good

Kristie

Stayed 1 night in Mar 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Mar 24, 2024
Dear Kristie, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

Alysia, Regina

Stayed 1 night in Feb 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Mar 20, 2024
Dear Alysia, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
everything was very good.
Stayed 2 nights in Feb 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Feb 28, 2024
Dear Ryan, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

4/10 Poor

Johanna

Traveled with family and small children
Manager used a key to walk into the room. Room was too hot and couldn’t be adjusted. Pool didn’t have enough towels.
Stayed 1 night in Feb 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Feb 28, 2024
Dear Johanna,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn REGINA.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Ashwani Bhardwaj.

10/10 Excellent

Gwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was challenging but it is the weekend
Stayed 2 nights in Feb 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Feb 25, 2024
Dear Gwen, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Holiday Inn & Suites Regina Team on Feb 22, 2024
Thank you, Bryan, for taking time leaving us your feedback. We hope to see you again soon.

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The bed was very comfortable and we had great staff interactions. It was easy to check in and out, and we made use of the snacks available in the lobby which we were grateful for so we didn't have to leave!
Stayed 2 nights in Feb 2024
Response from Holiday Inn & Suites Regina Team on Feb 22, 2024
Hi Julia, we're really grateful and appreciate you taking the time to share your experience with us. We hope to see you again!

4/10 Poor

April

Liked: Cleanliness, property conditions & facilities
Did not like the loud noise above our room. And the male who was breaking things and bleeding in hallway.
Stayed 1 night in Feb 2024
Response from Holiday Inn & Suites Regina Team on Feb 22, 2024
We are sorry to hear that you didn't have a great experience in our hotel- our mission is to provide excellent guest experience. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excellent

Kacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like this place good to stay
Stayed 1 night in Feb 2024
Response from Holiday Inn & Suites Regina Team on Feb 22, 2024
Thank you, Kacie, for leaving us your review. We hope to see you again.

10/10 Excellent

Clayton

Stayed 1 night in Jan 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Feb 23, 2024
Dear Clayton, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great service.
Stayed 1 night in Jan 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Feb 23, 2024
Dear Sue, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

Roswitha

Stayed 1 night in Jan 2024
Response from Ashwani Bhardwaj, Guest Services Manager on Feb 23, 2024
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

Allison

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated, great pool and hot tub
Stayed 2 nights in Dec 2023
Response from Ashwani Bhardwaj, Guest Services Manager on Feb 23, 2024
Dear Allison, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

Julie

Traveled with family
Every thing at the hotel was wonderful
Stayed 1 night in Dec 2023

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Dessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

venugopal

Stayed 1 night in Dec 2023
Response from Ashwani Bhardwaj, Guest Services Manager on Feb 23, 2024
Dear Venugopal, Thank you for taking the time to tell us about your experience at Holiday Inn REGINA!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Ashwani Bhardwaj.

10/10 Excellent

The Fryzuk

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Dwayne

Stayed 1 night in Dec 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at the east of the city of Regina . Close to walmart tim's , mcdonald's
Stayed 1 night in Nov 2023

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. No bed bugs. Cleaned every day
Stayed 3 nights in Nov 2023

10/10 Excellent

Oleksandr, Kamsack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Donalda

Traveled with family and small children, Traveled with family
Good place to stay. No breakfast which I didn’t realize when I booked
Stayed 1 night in Nov 2023

2/10 Terrible

Thuy

Stayed 1 night in Nov 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and clean but our only complaint was the noise from the hallway in the middle of the night
Stayed 2 nights in Nov 2023

8/10 Good

Jody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was someone sleeping on the couch as I walked in, the hotel had a very very strong detergent smell, the heater was squealing a bit and got worse as the fan kicked in.
Stayed 1 night in Oct 2023

8/10 Good

Brandon

Stayed 1 night in Oct 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious room
Stayed 1 night in Oct 2023

10/10 Excellent

Twyla

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what I was expecting. Stayed before will stay again
Stayed 1 night in Sep 2023