Was fun. But room was sooooo strong of old cigarette smoke was gross
Comment from Hotel Management
Oct 14, 2016 by Joel W., Hotel Management
Thank you for your recent feedback.
I was very pleased to see that you had fun and enjoyed our hotel, but that the smell of old cigarette smoke partially impacted your stay.
We pride ourselves on being a non-smoking, non-pet hotel, conscious of the fact that many of our guests are sensitive to odors, allergies and more. However, there are occasions where guests take the liberty of smoking in our rooms. We do our best to eliminate these odors when we have discovered this has taken place, please accept our apologies for not addressing this in the accommodation you were in.
On a side note, was this reported to our front office staff during your stay, as I am sure we would have facilitated a room move for you if that were the case?
I hope that we can welcome you back again soon.