Ratings based on 172 Verified Reviews

3.2 out of 5
51% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler

Posted Jan 2, 2018
Staff were very slow especially on check out. Room was nice except for a couple of aesthetic flaws like cracks in walls, exposed wiring. Room service was nice but bed was very creaky and loud.
3 out of 5
by A verified traveler from west sussex

Posted Dec 31, 2017
Nice and helpful staff but the hotel needs updating. The shower wasn't running properly as the water was only dripping. We went for a dancing party, the room was big good floor and a nice atmosphere.
2 out of 5
by A verified traveler from dover england

Poor signage at nighttime makes it hard to find.

Posted Dec 29, 2017
Pros: Near to motorway junction
Cons: Almost everything but especially staff who wanted to serve you
Location: Handy for quick exit in morning
Cold Uncomfortable room No central in winter not acceptable. Bathroom stark and unwelcoming Location of room up in the attic. Welcome could have been more welcoming on a horrible night on Christmas Day. Couldn’t get away fast enough in the morning
3 out of 5
for Everyone
by A verified traveler from Swindon

Convenient but needs updating

Posted Nov 28, 2017
Cons: The rooms are looking a bit tired and could do with updating.
The hotel was chosen for its location as we were guests at a wedding close by. On arrival there was a conference going on and the parking of the attendees was atrocious - leaving around a dozen spaces unusable for anyone else. The receptionist was no-where to be found for around 5-10 mins and was then quite terse when he finally appeared. The room was fine, warm and comfortable. There are quite a lot of small staircases around the hotel so would not be good for someone with mobility issues. Reception ordered us a cab without any issues and we kept the firms card for the return journey. Breakfast was fine.
5 out of 5
for Everyone
by A verified traveler from st Lucia

Lovely hotel close to airport

Posted Oct 17, 2017
I have often stayed at this hotel ,I find it very safe .as I do tend to travel alone
3 out of 5
by clare

Posted Oct 16, 2017 on Hotels
Rooms are waiting for upgrading, ours had taps, sockets & light fittings falling off. The loo seat lid fell on you when you were on the loo, carpet needed cleaning, but bed was really comfy.
4 out of 5
by Anita

This traveler left a rating score only Posted Oct 15, 2017 on Hotels
3 out of 5
by Gideon

Posted Oct 10, 2017 on Hotels
The hotel is tired and in need of a refurbishment. It is just about acceptable.
4 out of 5
for Everyone
by A verified traveler from Leeds UK

Nice hotel close to M25

Posted Oct 5, 2017
Pros: Proximity to M25 Reasonable charges Room was clean & comfortable Excellent choice at breakfast
Cons: Door guards to avoid noise when closing Reduction in noise of extractor fans in bathrooms
Location: Close to M25
Convenient hotel, close to M25, ideal for an overnight stay Friendly staff in reception Room was clean & comfortable Noise could be heard from nearby room extractor fan in bathroom & some door banging at night
4 out of 5
by Sharon

Overnight Stop

Posted Oct 3, 2017 on Hotels
Used it as had an early morning flight from Gatwick. Well worth it. Would use it again.