Ratings based on 476 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from uk

Close to main road and city centre with parking

Posted Mar 4, 2017
Pros: Location, price, facilities
Great for a stop over with helpful staff and comfortable room
3 out of 5
by A verified traveler

Not a 4 star hotel

Posted Mar 3, 2017
Pro: Room is clean. Easy access to secure parking. Con: very basic facility, no gym. Service at breakfast is poor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jan 18, 2017
Pros: Restaurant, underground car park, location
Cons: The bathroom was looking a bit tired
Good location, both as a stop over when travelling and to explore the town. Great that the hotel has a restaurant and the food is quite nice too. The restaurant staff were very friendly. The room was nice but I thought the bathroom was a bit dated. I appreciated that the hotel has an underground car park, although you have to pay extra for this.
4 out of 5
Recommended
for Everyone
by A verified traveler from reims

Xmas visit

Posted Jan 6, 2017
Pros: See above
Cons: Garage entry Lift is rather small
Location: Not applicable
We have stayed here before and book it for convenience - also it is a very reasonable level/standard of hotel for one night stopover en route Food is usually very nice and under cover garage a reasonable price, warm, roomy only drawback is the entry/exit ramp.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2016 on Hotels
4 out of 5
by A verified traveler

Convenient

Posted Oct 4, 2016 on Hotels
Room is very small but quiet. Shower was nice but towels are just fair, not plush We didn't have the breakfast or use the bar
4 out of 5
by A verified traveler

Very pleasant

Posted Sep 17, 2016 on Hotels
A very pleasant hotel close to the river and 15 minutes walk from the Cathedral. Limited free parking and underground secure parking (charges apply).
5 out of 5
by Paul

This traveler left a rating score only Posted Aug 20, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Pretty good, but....

Posted Aug 8, 2016 on Orbitz
Pretty nice hotel. Front desk staff was good, bar staff barely spoke enough English to take our bar orders. The rooms were nice, but the bed was very hard and the pillows were not very comfortable. decent location to the cathedral area. Easy to get to. Nice enough hotel, but just not as nice as I expect from a Mercure hotel.
1 out of 5
by Daniel from London

Dreadful place

Posted Aug 4, 2016 on Hotels
Dreadful hotel. Advertising parking but it's so tight you can't actually park. Don't worry though there are 100s of public ones for a 10th of the price all around it. Inside reception is ok. Staff more interested in the phone than guests. The corridors are like an air raid shelter. The rooms were very basic and poorly updated. Completely over priced. Double the best western and no better at all.