Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Hertfordshire, UK

Ski out ski in - perfect

Posted Dec 19, 2014
Pros: All of it.
Cons: The restaurant was very hot. It was uncomfortable to eat breakfast in you ski wear. Please turn it down!
Location: Ski out, ski in. Pizzeria opposite. Apart from skiing, we didn't venture outside of the hotel.
We loved this hotel and will look to stay at one of Falkensteiner's ski hotels again. It's everything you need. Skis and boots hire downstairs, ski and boot room too, so ski straight out onto the slopes. Lovely leisure facilities, indoor to outdoor pool with plenty of relaxation areas. Complimentary herbal teas and waters available to aid your relaxation. The spa is calming and treatments are expertly executed. The outdoor part of the pool overlooks the end of the red runs and you can swim in your steaming pool whilst viewing the mountains. Good buffets or order from the menu for table service. Cakes at 3.30-4.30, yummy. The restaurant is large but keeps its individuality by separate areas for dining - all interconnected but with windows onto each part keeping it light and accessible. Views again across the mountains. Rooms are very clean and comfortable, we had a double whilst our family had a room with a double bed, sofa, bunks for the children and plenty of storage. Each room had a balcony for that morning look at the snow and intake of fresh air. The bar area is ambient and again, has separate areas, so whilst enjoying a drink you can feel private aswell as seeing what's going on. The bar staff are proactive in mixing drinks they hadn't been aware of i.e. an espresso martini. They googled the mixology and created the perfect cocktail. Bathrobes and flip-flops (in a large bag) are provided in each room to enable visits to the pool area to run smoothly. Great hotel!
4 out of 5
for Everyone
by gero & Kerstin from ostsee

freundliches Hotel direkt an der Piste

Posted Mar 17, 2014
Pros: Wie oben beschrieben, nettes Personal und das Essen war auch spitze.
Cons: Das Hotel ist sicher schon etwas in die Jahre gekommen, dennoch war alles gut und sauber. Sicher würde es sich anbieten, den Teppichboden zu entsorgen
Location: es werden so viele Angebote gemacht, da kann man gut und gerne vor Ort bleiben.
Ideales Hotel für Familien, tolle Freizeitangebote und Aktionen, Sport, Wellness alles dabei. Pisten auch sehr gut, für jeden etwas dabei.
Comment from Hotel Management
Jan 24, 2015
Liebe Kerstin, lieber gero, vielen Dank für Ihre tolle Bewertung und Ihre lobenden Worte. Es freut uns sehr, dass Sie Ihren Urlaub in unserem Haus genossen haben. Wir würden uns freuen Sie und Ihre Familie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße vom Katschberg Ihr Cristallo Team
4 out of 5
by A verified traveler


Posted Sep 12, 2011 on Hotels
é un bel hotel dotato di quanto necessario per passare un bel periodo di relax!
Comment from Hotel Management
Sep 27, 2014 by Cristallo Team, Hotel Management
Gentile Anonimo, ringraziamo per la Sua recensione positiva . Saremo lieti di darVi presto di nuovo il benvenuto nel nostro albergo. Cordiali saluti dal Katschberg.