Amenities were poor.
Posted Oct 21, 2016
The hotel overall is satisfactory, but the amenities were terrible. There is a bar/breakfast bar, but it's in the main lobby. Breakfast was terrible. I had a ham, egg, and cheese on a croissant. They have no kitchen, so the sandwich was made in a microwave/broiler. The cheese and the ham were cold in the middle.
We were three in our room, but there were only 2 tumbler glasses, when I asked for another glass, I was told to ask the bartender for another glass. He gave me a wine glass.
There were three girls in our room and we were supplied with only 1 shampoo, and 1 conditioner. When I asked for additional supplies, I had to go to the lobby to pick them up!
When we went to the, very tiny, pool, there were no towels available. There were towels, on each chair, in the morning, so I guess they only put them out once a day?
They advertise that there's a Starbucks there, but they have no hot chocolate, or lattes...not really a Starbucks.
The food, which was sub-par, was over priced, as well.
I was relying on the Courtyard by Marriott name when I booked this room, but I was sorely disappointed. I will not be staying at Courtyard by Marriott again, and I will tell my friends to avoid it. At least the one in Reno!