No answer at the front desk when other guests were loud and using foul language at 2 in the morning. No sleep on the very comfortable bed.
Comment from Hotel Management
Mar 18, 2017 by CortneyMT, Hotel Management
Hi, Thank you for taking the time to submit a review. We apologies for your recent experience. Guest service is very important to us and it is clear that we feel short of our Grand standards. We have passed on your feedback to the appropriate department for resolution and coaching. Please take our sincere apologies regarding the noise near your room. Thank you again!