Ratings based on 287 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2016
Good location for visiting Tahoe. Room clean, same noisy air conditioner all hotels have.
Comment from Hotel Management
Feb 2, 2016 by April Kemper, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. You Can Count On Us. Guaranteed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2016
Pros: Close to shopping.
Cons: Notice level and hot water I sink.
Hotel was very nice andstaff very efficient. The building was new construct but needed more insulation or sound proofing. Could hear air traffics, street traffic and other guests walking, showering, flushing. Shower was hot and nice it could never get hot water in sink just lukewarm.
Comment from Hotel Management
Feb 3, 2016 by April Kemper, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. You Can Count On Us. Guaranteed.
Comment from Hotel Management
Feb 3, 2016 by April Kemper, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. You Can Count On Us. Guaranteed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Even better than expected-impressed!

Posted Jan 26, 2016
Checkin was fast, friendly, and helpful. Room was clean and quiet. The bed and bedding was comfy. Just a road trip overnight, but ticked all needed boxes.
Comment from Hotel Management
Feb 1, 2016 by April Kemper, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the your stay with us to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Nice location between downtown Reno and Sparks, NV

Posted Jan 20, 2016
Pros: The staff were great, helpful, and very courteous. The beds were not too soft.
Cons: The A/C unit and the refrigerator were too loud.
Location: 15 minutes away from downtown Reno. 15 minutes away from Sparks, NV that have snow play area. It is also 10 minutes away from shopping mall.
The location was great! It was near by to downtown Reno and other great shopping locations. It was also nearby Sparks, NV so we were close to the snow play area. The only downside was the refrigerator and A/C unit was too loud in the room. But other than that, the staff and the decor of the hotel was great!
Comment from Hotel Management
Feb 1, 2016 by April Kemper, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the your stay with us to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
Comment from Hotel Management
Feb 1, 2016 by April Kemper, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the your stay with us to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Good for family vacation.

Posted Jan 3, 2016
Good clean hotel for Family vacation. Our family ski in Mount Ski very good location.
Comment from Hotel Management
Feb 1, 2016 by April Kemper, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the your stay with us to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Dec 15, 2015
Great hotel! Can't wait to return on the next visit
Comment from Hotel Management
Feb 1, 2016 by April Kemper, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the your stay with us to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Nov 6, 2015 on Hotels
We had a king suite. It was very quiet and nice. We would stay there again.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 27, 2015 on Hotels
The beds are adjustable. There is apparently a dial on the side. We did not know this so they were very hard! Next time I will remember. Otherwise a perfect stay.
5 out of 5
Recommended
for Couples
by Ivon

This traveler left a rating score only Posted Oct 23, 2015 on Hotels
5 out of 5
Recommended
for Personal Event
by Anna from San Jose, CA

Nice.

Posted Oct 20, 2015 on Hotels
I was very satisfied with the service the staff was nice and helpful. I will consider this hotel for next year when I come back.