Ratings based on 377 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
66% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Canada

Good location

Posted Nov 19, 2016
Pros: Location
Friendly staff and close to restaurants and gaming. Very quiet and everything is within walking distance.
Comment from Hotel Management
Nov 28, 2016 by Management, Hotel Management
Dear Jim, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management
2 out of 5
by A verified traveler from Pittsburg, CA

Basic

Posted Oct 16, 2016
Pros: The Staff
Cons: seasonal improvements, ie; it is Not cold in early October, amenities not available should be listed on the website
Location: Location was fine, not directly near casinos but still within walking distance
Just the basics, No upgrades, outdated, not all amenities available when you get there, we went 1st week of October which is still seasonally warm to find there was no air conditioning and the pool drained, we had to ask for everything, fortunately the staff was amazing despite what they had to work with.
Comment from Hotel Management
Oct 17, 2016 by Management, Hotel Management
We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We are in the process of planning to upgrade several areas around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future. Best Regards, Legacy Vacation Club
4 out of 5
by A verified traveler from Lakewood Ca

suite rooms for a cheap price!

Posted Oct 12, 2016
Pros: Although we didn't use the kitchen if we could have stayed longer this is a nice hotel for a low price.
Cons: No cups not even disposable 😔
Location: Near the banks. Not far from the casinos
A kitchen and a balcony with affordable price. Good for 4 people Away from the casino but it's ok! Not too far.
Comment from Hotel Management
Oct 14, 2016 by Management, Hotel Management
Dear Agnes, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management
3 out of 5
by A verified traveler

Mattress and baby crying

Posted Sep 23, 2016
The beds were very uncomfortable and the baby crying all night.
Comment from Hotel Management
Sep 26, 2016 by Management, Hotel Management
We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We are in the process of planning to upgrade several areas around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future. Best Regards, Legacy Vacation Club
3 out of 5
by A verified traveler

Baby crying

Posted Sep 23, 2016
I couldn't sleep because there was a baby next to my room that was crying all night and the mom put music for the kid at loud
Comment from Hotel Management
Sep 26, 2016 by Management, Hotel Management
We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We are in the process of planning to upgrade several areas around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future. Best Regards, Legacy Vacation Club
5 out of 5
by A verified traveler

Posted Sep 11, 2016 on Hotels
We really enjoyed our stay at Legacy. We would recommend to friends.
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Thank you for the five star rating. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
4 out of 5
by A verified traveler from Sacramento

Good hotel

Posted Sep 4, 2016 on Hotels
I like the services and how it has a kitchen in the room and a stove.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management
1 out of 5
by A verified traveler

1st and last time for Legacy Vacation Hotel

Posted Sep 4, 2016 on Hotels
Shower stunk, sofa pull out bed has crumbs of dorito chips, pillow sheets has red stains, guest services is good, WiFi has no connection, parking garage is no way out so you have to reverse n drive couple time to get out of the smallest parking garage I ever experienced, location is ok, and the a.c. was loud
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We are in the process of planning to upgrade several areas around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future. Best Regards, Legacy Vacation Club
4 out of 5
by A verified traveler

Posted Sep 3, 2016 on Hotels
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for the four star rating. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
3 out of 5
by A verified traveler

Posted Aug 29, 2016
Cons: The air conditioning is too loud
The air conditioning is too loud when it turns on. the bathroom is bit small.
Comment from Hotel Management
Sep 2, 2016 by Management, Hotel Management
We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We wished this information was brought to our attention. Our front desk is very quick and diligent to get a manager or supervisor to handle any issue or situation you have during your stay with us.