Ratings based on 6,283 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Glad I picked the nugget found gold

Posted Aug 28, 2015
Everyone there was so nice, very helpful. Looking forward to next visited.
5 out of 5
Recommended
for Everyone
by A verified traveler from Anderson, California.

Best room and rats we found in 7 states.

Posted Aug 27, 2015
Unbelievable low room rate, deluxe room, wonderful steak restaurant, excellent breakfast through room service, fun slot machines including Wizard of Oz games.
1 out of 5
by A verified traveler from california

Wouldn't recommend to anyone

Posted Aug 27, 2015
Pros: Not much,
Cons: Everything in west tower, might be helpful for future guests if hotel Provided basic pamphlet or over view of the hotel. Our fist time there, last
Originally booked for two night stay, even though we were charged, i checked out next morning Room was decorated and furnished early 80's, bed was so uncomfortable. TV they had in the room came from same era as furniture. We thought it was really funny how they used cardboard Under one side of TV cabinet, to attempt getting cabinet level, since that practice was unsuccessful, the TV was put on an adjustable stand, legs on right side was fully extended. There were many items in room not maintained very well. So u understand, don't think i'm just complaining, my back ground is general contracting, and having to adjust door locks so they Function properly, is not what i was planning to do while traveling. But it was necessary so doors Were not slammed to be shut.
3 out of 5
Recommended
for Everyone
by A verified traveler from nevada

New owners

Posted Aug 26, 2015
The new owners are trying to get a little better but have a long way to go to catch up with J A.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nor Cal

Nice quiet clean room

Posted Aug 25, 2015
We enjoyed a relaxing night in a clean, quiet and comfortable room. There was a $2 fee we had to pay that wasn't included.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Business meeting using hospitality suite

Posted Aug 24, 2015
Pros: Very clean room, excellent maid service, convenient to our business location.
Cons: Check -in seems to be a laborious process. I observed we were not the only ones at the desk for a very long time.
Location: Between the rail yards and the I80 freeway. Which side you are on determines which noise you get. Not really walking distance to anywhere.
Disappointingly long (very long) wait in the check-in line. Then....the clerk tells me the reserved room (hospitality suite) is not available. Reserved a siute with 2 queen beds. Available with 1 King only. Ok since the couch pulls out and 1 occupant was ok with that. On second evening, tried to charge food and bev to room. Server said computer showed room empty and would not accept the charge. Room very clean and well appointed for a small group business meeting. Desk and back-office seem disorganized. Overall an OK stay if you can accept loud train noise in the wee hours. Stayed in East Tower.
3 out of 5
by A verified traveler

Hotel Cerca del Centro

Posted Aug 24, 2015
Camas muy duras, tele muy Antigua , baños un poco sucios.
3 out of 5
Recommended
for Everyone
by A verified traveler from Yosemite, ca

Posted Aug 24, 2015
Rooms are a little dated. Test of the hotel was nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arlington

Where's the ice?

Posted Aug 24, 2015
I have one small concern. There was no ice available on the 26th floor. I scouted for ice on other floors but came up empty. I have been told that warm liquids are better for circulation anyways. I feel healthier now. The hotel was clean, comfortable and friendly. I was there on business and the parking garage was easy to get in and out of. Quick access to I80. Cheers
5 out of 5
Recommended
for Couples
by A verified traveler

Vacation in northern Califormia

Posted Aug 24, 2015
we spent one night at this beautiful hotel. The room was wonderful. Very clean and plenty of room. The hotel staff were wonderful. We ate at Rose's café, the food was delicious. Would recommend.