Ratings based on 5,136 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Great stay!!!

Posted Sep 3, 2015
Pros: Everything
Cons: All was great
Location: Very good location
The staff are terrific and really go out of there way to help you! I have never had a easier time checking in and the hotel pool area was great. The room was a big wow and the over all casino was nice.
3 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Nice hotel, but not 4-star

Posted Sep 2, 2015
I stayed in the north building and it was a nice building, but just made me think of a regular hotel with fancier decorations. The bed was comfortable, the bathroom was clean, the TV was large and worked as expected. There were a lot of lights around the room, which was nice to be able to light just one part of the room. Also, I'm not a fan of resort fees. If it's a required part of the room, then make it part of the room rate! If it's not a required part of the room, then allow the customer to remove the charge and not use the 'amenities' it includes. Since they charged the unnecessary resort fee, I spent no money at the Peppermill on gambling, food, drinks, salon/spa, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from SF

Excellent hotel

Posted Sep 2, 2015
It is the most wonderful place for singles and families. Best hotel ever
5 out of 5
Recommended
for Everyone
by A verified traveler

Hello Reno

Posted Sep 2, 2015
The Northwing is the older part of the hotel. The outside entrance area was filthy. However, the interior was clean and the room was nice. The candy display in the rooms has sensors . If you pick it up for 45 seconds it is billed to your room.
5 out of 5
Recommended
for Everyone
by A verified traveler from HAR

Very nice hotel

Posted Aug 31, 2015
Very nice and frienly, personal ese great, i love it
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2015
We stayed for three nights. We arrived late and the staffeta was welcoming and helpful. We were impressed with kept up and clean the outside area and parking lots were. We ate at three different restaurants and found all three were tasty. Prices were very reasonable for quality and quantity of food. The staff was friendly and courteous. My husband bow came off his glasses and we went to gift shop to see if they could fix it. I thought was a long shot however a woman was very very helpful and kept working to fix it. She was so friendly and talking with us. We would stay at Peppermill again. During the week the prices are very very affordable for quality of room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Camarillo, Ca

E, xcellent place to stay in Reno, Nv.

Posted Aug 30, 2015
Pros: The park yourself parking. The easiness of getting from the parking area to the lobby. We go every year and get a different room each time.
We enjoyed our visit very much. Our room was more than we had expected. It was a very quiet room. We could not hear the noises from the next room. Which in other places we have stayed, you could hear the TV going and people talking. The personnel were very helpful when we asked them where is the lobby. They took the time to escort us there. The food was excellent. Housekeeping were very courteous. They did a good job in cleaning our room. Checkout was easy and fast. No problems. .
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Casino In Town

Posted Aug 26, 2015
Pros: Quality.
Best casino in town-- active, bright, spacious, well-maintained.
2 out of 5
by A verified traveler from San Fran

Not worth the money.

Posted Aug 24, 2015
Pros: Big
Cons: Staff sucks
Overpriced, offer bottled wine in room no cork puller, asked for one told to buy one in gift shop??? Stay else where.
3 out of 5
by A verified traveler

Posted Aug 24, 2015
Sono stato presso l'hotel con famiglia e posso dire che è una struttura un po' vecchia di stile poco rinnovata