City view from property

Reviews of Ramada by Wyndham Reno Hotel and Casino

3 out of 5
Ramada by Wyndham Reno Hotel and Casino
1000 E 6th Street, Reno, NV

Reviews

5.8
Rating 10 - Excellent. 303 out of 1474 reviews" "
Rating 8 - Good. 262 out of 1474 reviews" "
Rating 6 - Okay. 275 out of 1474 reviews" "
Rating 4 - Poor. 247 out of 1474 reviews" "
Rating 2 - Terrible. 387 out of 1474 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Jewell

Liked: Cleanliness, staff & service, property conditions & facilities
Well lite n easy access to getting in!
Stayed 1 night in Apr 2024
Response from GM on Apr 16, 2024
Dear Jewell, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to our area. Best, Lisa Tymann, GM

10/10 Excellent

Noemi

Me encantó está confortable !
Stayed 2 nights in Apr 2024
Response from GM on Apr 8, 2024
Dear Noemi, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel. It was a pleasure to host you, and we look forward to welcoming you back soon. Best, Lisa Tymann, GM

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2024
Response from GM on Apr 8, 2024
Dear Lori, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Lisa Tymann, GM

6/10 Okay

Nicholas

Traveled with family
Liked: Cleanliness, staff & service
The staff is top notch for what they are working with. Security is a joke and the casino reminds me a lot like Vegas Vacation with Chevy Chase. The outside had a lot of issues with people being intoxicated and homeless, I would have felt safer if security would have at least patrolled the parking lot. I was even asked if I wanted to buy drugs while I was out in the parking lot
Stayed 4 nights in Apr 2024
Response from GM on Apr 8, 2024
Dear Nicholas, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Lisa Tymann, GM

2/10 Terrible

Adelita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on Apr 8, 2024
Dear Adelita, Ensuring the highest level of hospitality is our top priority. We apologize for not meeting your expectations and appreciate your feedback. We hope to serve you better on your next visit. Sincerely, Lisa Tymann, GM

6/10 Okay

Lilian

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom was dirty, and looks like they did not mop the floor, I had to purchased Clorox wipes to clean the restroom myself.
Stayed 2 nights in Mar 2024
Response from GM on Mar 26, 2024
Dear Lilian, I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with other travelers and us; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area. Sincerely, Lisa Tymann, GM

2/10 Terrible

Chrystal

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We need got to stay at the property due to the week prior I had my drivers stolen and was waiting for new one I had a picture of it to provide with debt card holding room my husband had his physical license. But they still wouldn’t let us check in so we had to cancel reservation and we were without somewhere to stay had to drive around to find another hotel open.spent more money on a room than planned ruined our visit out here to house hunt to move. The lady of front counter was rude and inconsiderate I will Never stay or recommend this hotel to anyone because of something out if my control they left us without a place to stay with our kids driving around at night time not knowing area and having to spend more $ out of our pocket very unprofessional. Very unsatisfying
Stayed 2 nights in Mar 2024
Response from GM on Mar 26, 2024
Dear Chrystal, We apologize for any inconvenience caused due to our inability to accommodate you. Please note that we require a valid ID of all our guests upon arrival, which might not have been properly communicated during the reservation process. We also regret that you found our associate unhelpful and insincere. We strive to provide excellent customer service, and we will address this issue with our staff. We sincerely hope that you will consider visiting us again in the future. Sincerely, Lisa Tymann, GM

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine property shy by all right
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Dear Julio, We are incredibly grateful that you took the time to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us. Best, Lisa Tymann, GM

8/10 Good

Bailey

Stayed 1 night in Mar 2024
Response from GM on Apr 17, 2024
Dear Bailey, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Lisa Tymann, GM

8/10 Good

amber

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Christina

Stayed 2 nights in Feb 2024
Response from GM on Mar 24, 2024
Dear Christina,Thank you for choosing to stay with us and for your time in reviewing our hotel. We value your business and hope to have the opportunity to provide a future stay that is exceptional in every way. It was a pleasure to host you, and we look forward to welcoming you again soon. Sincerely, Lisa Tymann GM

2/10 Terrible

Gregor

Disliked: Staff & service
Super long line and one person on counter.. excessively long. This has to be the worst check in i've seen ever. It seems like maybe there could be someone to help but maybe ramada is one of those places thT has management unable to perform actual customer service and work. You should be ashamed at leaving your customers and also th woman behind the counter flapping
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Dear Gregor, Thank you so much for your patronage and for taking the time to share a review with us. We welcome all feedback with open arms as it helps us to see what we are doing well and what we can improve. I am sorry to hear that your arrival experience did not meet your expectations and negatively affected your experience. I hope we have the opportunity to better serve you in the future. Sincerely Lisa Tymann, GM

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Take my review with a grain of salt, since I did not stay here with any desire to explore what the hotel had to offer, was busy out and about for most of my 2 days in town. I was on the 11th floor, and I could hear bass-bumping music late into the night, well past when I needed to go to sleep around 10 pm. Woke me up several times. Also woken up super early by construction near the hotel. So my sleep was poor overall to say the least. The only breakfast options in the place, given that the diner apparently doesn't open for breakfast (at least it doesn't on the weekends?), were a bunch of apples, and very tiny muffins, and coffee. All of it complimentary, at least, but still quite meager. You're much better off walking to Denny's down the street. But walking down the street is a whole 'nother issue, as every time I walked out the front doors, I was met with yelling, aggressive homeless people, reminding me that I need to wait inside the cigarette reeking hotel lobby for an uber to be safe. That all being said, this was an extremely cheap hotel option, which is why I went with it. And my experience here was in general much better than any recent budget hotel options I've had to deal with. So if the above seems worth a very low price point for you, by all means.
Stayed 2 nights in Mar 2024
Response from GM on Mar 17, 2024
Dear Graham, Thank you for sharing your review with us. We are delighted to hear that you enjoyed your stay. Your feedback on how we can further enhance your experience is greatly appreciated, as guest satisfaction is our priority. We eagerly await the opportunity to welcome you again, with the expectation that your next stay will be even better. Best, Lisa Tymann GM

6/10 Okay

Aubrie

Traveled with pets, Traveled with family
Liked: Staff & service
The rooms were okay, nothing special, didn’t feel clean. The casino and diner downstairs attracted homeless people, and people doing drugs out in the open. There were guests in the next room over smoking pot and burning incense, that’s all we could smell.
Stayed 1 night in Mar 2024
Response from GM on Mar 15, 2024
Dear Aubrie, It was a pleasure to host you, and we appreciate your taking the time to review our hotel. Guest satisfaction is paramount to us, and we regret we did not leave a more favorable impression. Your feedback is valuable as we continually monitor and strive to perfect our total guest experience. We hope to better serve you in the future. Sincerely, Lisa Tymann GM

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay. Never again. Never.
Stayed 3 nights in Mar 2024
Response from GM on Mar 7, 2024
Dear William, Our team values the comfort of all our visitors, and we apologize for any inconvenience caused during your stay. We hope to improve our services and provide a better experience in the future if you decide to choose us again. Thank you for choosing to stay with us. Sincerely, Lisa Tymann GM

2/10 Terrible

Luke

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Drug dealers in parking lot, homeless all over, sketchy area, rooms look nothing like the pictures. Kind staff though.
Stayed 5 nights in Feb 2024
Response from GM on Mar 7, 2024
Dear Luke, We try to be as transparent as possible regarding our accommodations, so I'm very sorry that you did not find our photos to be a good representation. Additionally, I regret that you found the area to be less than desirable. We value your feedback and do take it into consideration as we continually update and improve. Thank you for staying with us. Sincerely, Lisa Tymann GM

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
It is the first time I have stayed at this hotel and I highly recommend it, I plan to return very soon.
Stayed 2 nights in Feb 2024
Response from GM on Feb 25, 2024
Dear Luis, We appreciate your taking the time to review our Ramada by Wyndham Reno and are humbled to learn we will have the opportunity to welcome you again! We hope you look forward to your next visit as much as we do! Best, Lisa Tymann GM

10/10 Excellent

Julie

Stayed 3 nights in Feb 2024
Response from GM on Feb 28, 2024
Dear Julie, We love making our guests feel welcome and helping them enjoy their time in Reno. Thank you for your patronage and for sharing this kind review. We hope to host you again anytime you return to the area. Best, Lisa Tymann GM

4/10 Poor

Maria G.

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Building is very outdated. Facilities look unclean due to age. The bathtub floors are rusted. Rugs look unhygienic. The AC and heating is faulty. Lastly, it’s understaffed, difficult to get service on timely manner. Doors are locked at 10pm due to suspicious people loitering outside. A lot of other better choices in the area.
Stayed 3 nights in Feb 2024
Response from GM on Feb 22, 2024
Dear Maria G, We uphold high standards for our rooms and services, but we understand that we failed to meet your expectations. I apologize for any inconvenience this may have caused during your stay with us. Your feedback is valuable to us and we will use it to improve our services and create a better hotel experience for our guests. Thank you for choosing our hotel and we hope to have the opportunity to provide you with a better stay in the future. Sincerely, Lisa Tymann GM

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unsafe
Stayed 2 nights in Feb 2024
Response from GM on Feb 20, 2024
Dear Cristina, Our associates, as well as our guests, find our property extremely safe, so I regret we left a poor impression. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Lisa Tymann GM

2/10 Terrible

luis

Liked: Staff & service
Disliked: Property conditions & facilities
The other is rather sketchy and the WiFi doesn't work. I called before booking and was assured the Internet was stable and you can use it for business. None of it was true. The casino is small, dirty and low quality slots.
Stayed 2 nights in Feb 2024
Response from GM on Feb 19, 2024
Dear luis, We regret that you did not enjoy your stay and that you encountered WiFi issues. I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Lisa Tymann GM

2/10 Terrible

Melanie

There was mice in the walls and the neighbors were arguing. My son was scared so we didn’t stay. A refund would be nice
Stayed 1 night in Feb 2024
Response from GM on Feb 19, 2024
Dear Melanie, We are sorry you chose not to stay with us. I apologize that noise pollution interrupted the comfort of your visit. We take any issues of pests extremely seriously. We contract with a vendor for preventative pest control monthly, as well as have random inspections provided by the Health Department on a semi-annual basis to ensure pest control, as well as overall cleanliness standards, are maintained. I hope this has restored your faith in us. We appreciate your business and hope you'll choose us again. Sincerely, Lisa Tymann GM

10/10 Excellent

Piumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2024
Response from GM on Feb 12, 2024
Dear Piumi, We are incredibly grateful you took the time to leave us a review! We love to hear that our guests are happy with their experience! On behalf of the entire team, thank you for your feedback; we hope to have the opportunity to host you again soon. Best, Lisa Tymann GM

8/10 Good

William

Stayed 1 night in Feb 2024
Response from GM on Mar 21, 2024
Dear William, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Lisa Tymann, GM

10/10 Excellent

GEORGE

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Felt a little uneasy with the caliber of guests at the hotel.
Stayed 1 night in Feb 2024
Response from GM on Feb 12, 2024
Dear GEORGE, Thank you for your time in sharing your 5/5 review and please visit us again. Best, Lisa Tymann GM

6/10 Okay

Edward

Stayed 1 night in Jan 2024
Response from GM on Feb 8, 2024
Dear Edward, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Lisa Tymann GM

10/10 Excellent

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and staff are amazing but the diner is always closed and there are too many transient people that hang outside on the property and make me uncomfortable at times. Itherwise the hotel is great!
Stayed 1 night in Feb 2024
Response from GM on Feb 7, 2024
Dear Yesenia, It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including areas for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Lisa Tymann GM

6/10 Okay

Siddhant

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from GM on Jan 30, 2024
Dear Siddhant, Thank you for staying with us and sharing your experience. I am sorry that your stay was only average, as our goal is to exceed our guests’ expectations. We hope to have another chance to provide the stellar service we strive for on a return visit. Sincerely, Lisa Tymann GM

2/10 Terrible

Ashton

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely horrible experience, felt unsafe the entire time I was there.
Stayed 1 night in Jan 2024
Response from GM on Jan 28, 2024
Dear Ashton, Thank you for taking the time to provide a review of your recent stay. The security and comfort of each of our guests is our highest priority. While many have commented how safe and at home they feel at our property, we are disheartened to learn that your experience fell short of this standard. We value you as our guest and hope to remain your hotel of choice when traveling to the area. Sincerely, Lisa Tymann GM

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and the space was amazing. I had a very restful night. Honestly i was pleasantly surprised given the neighborhood
Stayed 1 night in Jan 2024
Response from GM on Jan 24, 2024
Dear Yesenia, That's a fantastic review! Our staff truly appreciates your kind words. We work diligently to ensure that every guest has an experience similar to the one you described. Thank you so much for choosing to stay with us and for recommending our hotel. We hope to have the pleasure of welcoming you back soon. Best, Lisa Tymann General Manager

10/10 Excellent

Anthony

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap effective, great place to stop and play conveniently. However high crime area outside., security is great though!
Stayed 1 night in Jan 2024
Response from GM on Jan 21, 2024
Dear Anthony, Thank you for taking the time to leave us a review! We love to hear that our guests are happy with their experience! It was a pleasure to host you; we hope to welcome you again soon. Best, Lisa Tymann GM

10/10 Excellent

Melissa

Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at front desk was very kind when we arrived in the later hours and assisted us immediately
Stayed 1 night in Jan 2024
Response from GM on Jan 17, 2024
Dear Melissa,We appreciate your kind rating and are thrilled to learn that our team had a positive impact on your stay. It was a pleasure to have you as our guest, and we would love to welcome you back in the future.Best,Lisa TymannGeneral Manager

10/10 Excellent

Araceli

Stayed 2 nights in Jan 2024
Response from GM on Jan 17, 2024
Dear Araceli,We can't thank you enough for your patronage and for sharing this great 10/10 review. Hosting you was our pleasure, and I am so glad to hear your stay was a great one. Please visit us again soon!Best,Lisa TymannGeneral Manager

4/10 Poor

Julio

Stayed 1 night in Jan 2024
Response from GM on Jan 16, 2024
Dear Julio,We strive to provide excellent service and it is with great regret that we learn you did not enjoy your stay. Your feedback is important to us and we would be happy to discuss this further with you. Thank you for choosing to stay with us.Sincerely,Lisa TymannGeneral Manager

4/10 Poor

Janice

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dealt with it!
Waited for customer service to check us in and security was watching desk approximately 30 min wait! TV didn’t work one of the days! Had to get coffee and clean towels as no one to deliver to room! To many individuals hanging out and around that weren’t staying there! But on the positive side staff friendly but not too helpful as not enough staff!
Stayed 2 nights in Jan 2024
Response from GM on Jan 15, 2024
Dear Janice,I'm sorry to hear that your stay with us was not enjoyable and that we let you down. As a hotel, we strive to provide the best possible experience for our guests, and it's disappointing to hear that we fell short in your case. Please accept my apologies for any issues you experienced during your stay. I hope that we can have the opportunity to make it up to you in the future and leave you with a more positive impression of our hotel.Sincerely,Lisa TymannGeneral Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from GM on Jan 31, 2024
Dear William, Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful stay at our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon. Best, Lisa Tymann GM

6/10 Okay

Heather

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 11, 2024
Dear Heather,Ensuring our guests' satisfaction is our topmost priority, and we apologize for not being able to provide a more positive experience. We appreciate your feedback and thank you for taking the time to share your review with us.Sincerely,Lisa TymannGeneral Manager

10/10 Excellent

Santiago

Stayed 1 night in Jan 2024
Response from GM on Jan 30, 2024
Dear Santiago, Thank you for your time in sharing your kind review and please visit us again. Best, Lisa Tymann GM

4/10 Poor

Jonathan

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from GM on Jan 10, 2024
Dear Jonathan,We aim to ensure that all our guests have a comfortable and enjoyable stay with us. We apologize for any shortcomings during your visit and appreciate your feedback. We hope to have the chance to make your next stay with us a more positive experience. Thank you for choosing to stay with us.Sincerely,Lisa TymannGeneral Manager

2/10 Terrible

Alysia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GM on Jan 9, 2024
Dear Alysia,Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area.Sincerely,Lisa TymannGeneral Manager

10/10 Excellent

Brayan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from GM on Jan 11, 2024
Dear Brayan,We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon.Best,Lisa TymannGeneral Manager

4/10 Poor

Eduardo

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Power plugs did not work, bath tub was dirty, and carpets were old and dirty.
Stayed 1 night in Dec 2023
Response from GM on Jan 9, 2024
Dear Eduardo,We sincerely regret your experience. Providing top-notch accommodations and attention to detail are key priorities for our entire team, so I am very sorry we let you down in these areas. We value you as our guest and hope to have another opportunity to provide you with a stay that aligns with our high expectations from start to finish.Sincerely,Lisa TymannGeneral Manager

10/10 Excellent

haide

Stayed 1 night in Dec 2023
Response from GM on Jan 11, 2024
Dear haide,Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage.Best,Lisa TymannGeneral Manager

2/10 Terrible

Adan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing I don’t like it the property everything is dirty special the bathroom it’s dirty to
Stayed 4 nights in Dec 2023
Response from GM on Jan 9, 2024
Dear Adan,Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service.Sincerely,Lisa TymannGeneral Manager

10/10 Excellent

Moises

Stayed 1 night in Dec 2023
Response from GM on Jan 11, 2024
Dear Moises,Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon.Best,Lisa TymannGeneral Manager

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t ever get to stay at the hotel, all rooms were booked/none available
Stayed 1 night in Dec 2023
Response from GM on Jan 9, 2024
Dear Hugo,We sincerely regret your experience; it is never our intent to relocate any guest. I'm sorry we disappointed you. We strive to provide comfort and sincere hospitality to all our guests and we clearly missed our goal. I appreciate you taking the time to share your review. Your feedback fosters change for future stays.Sincerely,Lisa TymannGeneral Manager

2/10 Terrible

Aracely

Stayed 3 nights in Dec 2023
Response from GM on Jan 9, 2024
Dear Aracely,I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret that we let you down. We appreciate your feedback and hope to better serve you on a return visit.Sincerely,Lisa TymannGeneral Manager

8/10 Good

sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Aceptable
Al llegar había una gran fila super lentos y nunca me dieron la contraseña del WiFi y pedí al segundo día toallas y nunca me las llevaron fui 2 veces a decirle y me ignoraron
Stayed 2 nights in Dec 2023
Response from GM on Jan 9, 2024
Dear sandra,Thank you for taking the time to share your feedback and for being our valued guest. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us.Sincerely,Lisa TymannGeneral Manager

6/10 Okay

Yvette

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from GM on Jan 9, 2024
Dear Yvette,Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area.Sincerely,Lisa TymannGeneral Manager

2/10 Terrible

Michael

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The price was reasonable except for the conditions that were in a1970 setting and needed complete remodeling, the thumping (music) all night long was awful 😖 😱 the place is dirty, nasty and I won't come back. #######
Stayed 1 night in Dec 2023
Response from GM on Jan 9, 2024
Dear Michael,We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and do take your comments into consideration as we update and improve. Thank you for staying with us.Sincerely,Lisa TymannGeneral Manager