Ratings based on 1,278 Verified Reviews

3.0 out of 5
52% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Front desk lady Smith was friendly nice and welcoming! She gave me the room with the view of Downtown. Lobby smiled like cigarettes and weed but the 1st floor is a casino. And lots of weirdos outside. The room was great large and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Cruz, CA

RAMADA IS A GREAT DEAL

Posted Nov 13, 2017
Pros: Safe and wonderful staff.
Cons: Exercise room could have been open during stay.
Location: Close walk to Virginia St. Hotel has a casino.
Helpful staff, comfortable quarters and excellent food. We enjoyed our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from sacramento ca

Reno fests days

Posted Nov 3, 2017
It was somewhat pleasant. The price was very resonable
4 out of 5
Recommended
for Everyone
by A verified traveler from stockton CA

The stuff was very helpful but there were not tow

Posted Sep 22, 2017
Pros: the price was ghood
Cons: more twoels in the shower
Location: it was ok close to everything
The stuff was very helpful but there were not tow in the shower. We asked the houskepping lady to give us fw but she said no.
Comment from Hotel Management
Oct 8, 2017 by Jamie W., Hotel Management
Laila, We are pleased to learn your stay was good. We will see o having more towels available when asked sorry for that inconvenience.
1 out of 5
by A verified traveler

I checked into my room and it was filthy.

Posted Sep 20, 2017
Hair on sink and toilet seat. Floors were dirty. Stayed 2 hours canceled my stay and went somewhere else. Would never stay here again.
Comment from Hotel Management
Oct 8, 2017 by Jamie W., Hotel Management
We are so sorry to hear of the issue at check in we will further training to avoid this happening again. We hope you will give us another opportunity to exceed your expectations on a future stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Convenient if you have transportation

Posted Sep 19, 2017
Pros: Sportsbook
Cons: Restaurant, sportsbook hours.
There is a sportsbook but other casinoes are not nearby. Nice room, wish the restaurant had more weekend hours.
Comment from Hotel Management
Oct 8, 2017 by Jamie W., Hotel Management
Avery, We are glad you enjoyed the casino. We also provide a shuttle to downtown for your convenience. We sure hope to have you back for a future stay.
1 out of 5
by A verified traveler

Disappointing!

Posted Sep 13, 2017
Pros: Nothing!
The room was not very clean at all, the remote did not work, the ice machine on the floor was out of order and had not been attended to a number of hours later. The casino was not very appealing. We couldn't wait to get out of town!
Comment from Hotel Management
Oct 8, 2017 by Jamie W., Hotel Management
We are so sorry to hear your stay was anything short of wonderful! We will work hard to correct the issues described.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Room was in ok conditions. The bed was uncomfortable though.
Comment from Hotel Management
Sep 10, 2017 by Jamie W., Hotel Management
We are glad to hear that you enjoyed your room. We do have different levels of firmness on the bed types. We hope to have you back to find your perfect nights sleep.
2 out of 5
by A verified traveler

The crowd around her hotel was bad

Posted Sep 4, 2017
Hotel seems to be in a bad part of town. Room was not too clean, run down. People at front desk were nice and the restaurant was good .
2 out of 5
by A verified traveler from las vegas

Hotel needs a lot of work

Posted Aug 30, 2017
Not a good neighborhood, dirty carpets,dated,drug deal being conducted in the parking lot, I will never stay there again.