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Sonesta ES Suites Reno

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Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk

Overview of Sonesta ES Suites Reno

Sonesta ES Suites Reno

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Free airport shuttle

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • AirportReno, NV (RNO-Reno-Tahoe Intl.)8 min drive
  • Popular LocationNational Bowling Stadium15 min drive
  • Popular LocationSparks Marina Park15 min drive
  • Popular LocationMt. Rose Ski Tahoe23 min drive

Choose dates to view prices

About this area

Reno

In the business district, Sonesta ES Suites Reno is in a walkable area with great airport proximity. Looking to enjoy an event or a game while in town? See what's going on at National Bowling Stadium. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowmobiling.
Popular Location

What's nearby

  • Meadowood Mall - 5 min drive
  • Wolf Run Golf Club - 6 min drive
  • National Bowling Stadium - 15 min drive
  • Sparks Marina Park - 15 min drive
  • Mt. Rose Ski Tahoe - 23 min drive

Getting around

  • Reno Station - 15 min drive
  • Reno Tahoe Intl. Airport (RNO) - 8 min drive

Restaurants

  • Peg's Glorified Ham n Eggs — 8 min walk
  • Squeeze In — 13 min walk
  • Los Compadres — 14 min walk
  • IHOP — 15 min walk
  • Nu Yalk Pizza — 16 min walk

About this property

Sonesta ES Suites Reno

Suburban Reno hotel in Reno/Tahoe Airport with free breakfast
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and an outdoor tennis court. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area. All 120 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and free wired Internet are standard, as are LCD TVs with cable channels. Change of towels is available on request.
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 8:00 AM - 5:00 PM

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Basketball
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Spa tub
  • Tennis

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
2 per room (up to 75 lbs)
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 120 out of 232 reviews
5 - Excellent 52%
Rating 4 - Good. 72 out of 232 reviews
4 - Good 31%
Rating 3 - Okay. 27 out of 232 reviews
3 - Okay 12%
Rating 2 - Poor. 9 out of 232 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 232 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Traveled with pets
Liked: Cleanliness, staff & service, amenities
This is a nice place, room is large and clean. Parking it a bit limited so I had to park far away from the entry. Also, I didn't care for the way the AC works, it blows very loudly and right on the bed, so all night you have air blowing on you. I've stayed here twice and it was the same in both room.
Stayed 4 nights in Jun 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property last September (2020) when it was a Marriott and had a super nice stay! I rebooked for a recent trip but as a Sonesta and was it ever disappointing and a completely different experience from when it was a Marriott. Here is a list of unacceptable things I experienced: 1) No bar soap available - they were out! We had to go buy our own. 2) A broken towel rack on the back of the bathroom door 3) I a☺️requested extra pillows and they were delivered to our room by a guy that wasn’t in any type of professional uniform - in fact, I think he was the gardener and maintenance man too 🙄 4) the outside grounds were dirty and there were several planter beds that were full of weeds - overall just not very well maintained. 5) The coffee served at the front desk was gross - completely watered down! 6) the feeling I got was that it had just been changed from a Marriott property to Sonesta and the management running this location has a lot of work and upkeep to do! Needless to say, I will never stay at a Sonesta property unless someone can convince me otherwise.
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was clean, i forgot my slippers but was ok not wearing shoes in my room . I felt comfortable and safe. Ill definitely be back.
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean extended stay hotel on the south side of Reno. very clean, roomy suites. friendly staff. Outdoor pool is on the small side.
Stayed 1 night in Jun 2021

1/5 Terrible

Stayed 1 night in Jun 2021