Ratings based on 1,532 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Too Small

Posted Aug 31, 2015
Pros: it was off the strip
Cons: The price for a room needs to be least than a $100.00. Very small than any room, I had a chance to stay in.
The king size room , I stayed i was very small. too small for then$. If your i n the restroom on toilet you cannot have anyone to open door without bumping your head. the room was very small for the $. not worth the $
3 out of 5
by A verified traveler from Northern California

Not as nice as photos implied

Posted Aug 31, 2015
Pros: Price of room.
Cons: Not be remodeling while we stayed there.
Location: the location was ok. There were a lot of bums around the hotel and some ran down buildings surrounding the area.
We overheard that they were remodeling the hotel while we stayed. There were no games/gambling areas. No spa. To get to the Johnny Rockets Restaurant we had to go outside and walk all the way around the building. The photos showed the hotel being very nice, which it was nice, just not as nice as the photos or descriptions implied.
4 out of 5
Recommended
for Everyone
by A verified traveler from T

Decent hotel

Posted Aug 31, 2015
Good hotel. Bed was not comfortable. Clean room. furniture was starting to break down. Bathroom was really dated. Quiet at night. Loved that it did not smell like smoke when you walked into the hotel.
3 out of 5
by A verified traveler from California

Hotel ok; Casino is CLOSED!

Posted Aug 31, 2015
Pros: During this time of transition to new ownership the staff was excellent
Cons: Something to do at this location would be nice
Location: Not much
Unfortunately we were not aware that the casino and restaurants at this location were closed. The hotel itself is lovely; however, King (upgraded) room was very small and the air conditioning was inadequate and noisy. Must walk two blocks to restaurants and casinos and Virginia Street bridge is currently under construction which further obstructs walking routs.
2 out of 5
by A verified traveler

My parents stayed here and it was horrible

Posted Aug 27, 2015
They started construction at 6 am and there's no hot water in the morning.
2 out of 5
by A verified traveler from Yerington, NV

Room and Pool

Posted Aug 26, 2015
Pros: Johnny Rockets Restaurant.
Cons: To much to mention, it has really became rundown!!:(
Location: Great city center location, near Ace's Baseball Park!!!
Room was extremely small, very cramped feeling!!! Very disappointed to find out property casino is now completely closed!! No mention of that when making reservations! Pool needs a cleaning and many tiles need replaced. This used to be our favorite downtown spot, but needs a lot of tlc to bring it back to what it once was!!! On a positive note, the "Johnny Rocket" restaurant is still there and couldn't be any nicer with great service and food!!!
3 out of 5
by A verified traveler

Mediocre

Posted Aug 26, 2015
The hotel was acceptable. We were placed next to the elevator so we heard that all night. The bed was very comfortable. Unfortunately there were several hairs in the bathroom. It was just mediocre so i felt the price was too high.
2 out of 5
by A verified traveler

BED BUGS BED BUGS BED BUGS

Posted Aug 25, 2015
Cons: Keep their business contract. Return phone calls. Don't say you can do a full refund if you don't actually do it.
We were NOT COMPENSATED AS PROMISED. LIARS !!!. ... We found a live bed bug (adult male) in one of the two rooms we stayed at. My sister caught it and killed it. We gave the dead carcass to the hotel staff. The staff told us not to worry and that it was just a baby. No, it wasn't. We compared pictures we found online. All pictures we found matched that dead bug to a fully grown adult male. We filed a report to the manager whom promised to contact us within a few days and were promised a full refund for that room. The manager, Crystal Multalo, never called us back nor returned any of our phone calls. We did not get our refund back as was promised. DISHONEST AND HEARTLESS BUSINESS.
2 out of 5
by A verified traveler

Posted Aug 24, 2015
Didn't like that the casino was closed I wasn't advice about that when I booked the hotel and spa was closed price seem I little pricey
3 out of 5
by A verified traveler

Posted Aug 24, 2015
room to small felt to crowded especially in the restroom, the bed was hard as a rock