Ratings based on 696 Verified Reviews

4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2018
Very easy check in. Very friendly staff and clean room.
2 out of 5
by A verified traveler from Co

Flat Filthy

Posted Jan 15, 2018
Huge stains in my room , no new sheets in four nights, not sure about the towels. Hallways filthy, elevator filthy. Charged an extra night even though wasn’t there. Stay Away!
5 out of 5
Recommended
for Everyone
by A verified traveler

Reno stay

Posted Jan 13, 2018
Close to the airport and shopping. Quiet. Nice workout room.
2 out of 5
by A verified traveler

A facility beyond its prime

Posted Jan 9, 2018
Pros: Close to airport
Cons: Need refurbishing. New carpeting, or at least thoroughly cleaned..
Location: Within blocks of the airport. Shuttle service evident, but not used due to having rental car. There to visit family so didn't explore city.
Carpets soiled; furniture coverings damaged. Mini-fridge loud and bothered sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel Close to the airport

Posted Jan 5, 2018
Good hotel, close to airport, only negative is the interior appears slightly worn, could use an upgrade to interior furnishings
3 out of 5
Recommended
for Families
by A verified traveler from California

Hotel is at good location but needs improvements

Posted Jan 1, 2018
Pros: 1) Good location, near airport, Carlson City, Casino, etc... 2) Quiet area 3) Good shower pressure
Cons: Hygienic - need improvements * Sheet wasn't changed in 4 nights * Mold (yellowish viscous) on the tub mat Heater is not working properly (Hot at 70F)
Location: 1) Visit Casinos 2) Great Basins is a great place to eat 3) Near ski resorts Mount Rose, North Star, Squaw Valley, etc...
This was not the only time I stayed here but I was very disappointed this time. The good thing is all bad stuffs are fixable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Paso Robles, Ca

Posted Dec 28, 2017
Very convenient to the Reno airport. The free shuttle was ready for us at 4am.
3 out of 5
by A verified traveler

Posted Dec 23, 2017
Cons: Decor is depressing
Nothing fundamentally wrong and you probably get what you pay for but the decor is depressing
2 out of 5
by A verified traveler from Lemitar

Posted Nov 30, 2017
The room (handicap for some reason) I stayed in is in need of an update... stained carpet, furniture, and walls. Room was as clean as possible given the state of walls and carpet. The night auditor was cordial and helpful.
3 out of 5
by A verified traveler from Las Vegas

over priced

Posted Nov 28, 2017
Pros: plenty of plump pillows, mattress was soft n comfy
Cons: clean the carpets
Location: difficult to navigate to from the freeway
blue color working man accomodations with blue blood rates