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We have stayed here once before and would definitely stay again. The staff have always been friendly and helpful. The continental breakfast has a nice variety and the location of the hotel is very convenient for our busy family; it’s close to several shopping centers.
The staff were very cordial and professional. Room was clean and quiet. Fitness center had high quality cardio equipment and wasclean. Breakfast was good and staff were there to hrlp with a ny request.
The room meet all of our needs. Quick dining options were available within 5 minute drive and easy access to major highways. Room was clean and staff was pleasant. Breakfast was perfect!
Response from Front Desk Supervisor on Dec 28, 2023
Thank you so much for your feedback!We are happy to hear that you enjoyed your stay.I will definitely use this feedback to better our breakfast options.Hope to have you return with us in the near future.
Walls and floor are a bit thin. Very easy to hear hotel guests above and next door. A bit noisy.
Adam
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Dec 28, 2023
Thank you so much for your feedback!We do apologize regarding the noise you encountered during your stay. We will bring this to the appropriate department.We hope to have you return in the near future.
Room was super nice. and the breakfast was top notch.
Major
Stayed 3 nights in Oct 2023
Response from Front Desk Supervisor on Dec 28, 2023
Thank you so much for your feedback!We are happy to hear that you enjoyed your stay.Glad you enjoyed our complimentary breakfast and your room as well.Hope to have you return with us in the near future.
Very friendly front desk. Room clean and breakfast was great.
Dwight
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 13, 2023
Thank you for your feedback. We strive on making sure our guests have a comfortable stay here with us and go above and beyond for our guests as well. We hope to have you stay with us again in the near future.
10/10 Excellent
Cheryl
Aug 27, 2023
Cheryl
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 13, 2023
Thank you so much for your feedback!I am truly happy to hear you enjoyed your stay.Hope to have you return in your future travels.
This hotel was very clean and the staff was very helpful and courteous. Would definitely return..
Verified traveler
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 13, 2023
Thank you so much for your feedback!We are truly happy to hear you have enjoyed your stay. We strive on making sure our guests have a comfortable stay here with us. We look forward to your return.
Loved my stay here! Very clean and comfortable. Staff was very friendly. I'v stayed at many Holiday Inns and I'd say this was one of my favorites. Highly recommend them.
Tara
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 13, 2023
Thank you so much for your feedback!We strive on making sure our guests have a comfortable stay and we strive on making sure we go above and beyond for our guests.We hope to have you stay here with us again in the near future.
This was an amazing stay. Clean, well appointed rooms, everything was perfect. It was literally the best hotel stay I have had in years. I stayed here twice on this trip, once on Monday and once on the way back home on Saturday. The staff was friendly and accommodating. Next time in Albany, whenever that is, this will be the place.
Paul
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 13, 2023
Thank you so much for your feedback!We strive on making sure our guests have a comfortable stay and we strive on making sure we go above and beyond for our guests.We hope to have you stay here with us again in the near future.