Worst stay ever
Posted Jul 2, 2014
Book this place online because it's close to friends. I booked 2 double beds room and paid in full online. When we got there, we need to dial a number on a phone to get somebody's attention. The staff asked if we were book through the internet and I answered yes; then instantly she got this guy's(manager or owner) attention so he walked over and told me that they are not contracted with Internet booking website for double beds rooms. They only offer single bed rooms on the website. So, I told him that my rooms were book and paid for in full, and it's after10:30pm now, where are we going to stay, a family of 8 people. I asked if we we're have to stay at the parking lot over night. He said for $20 more on each room, we can have double beds rooms. I looked at him with a surprise. Of course I argue, I told him it's paid in full over a month ago, they could have let me know before I approached. All he wants was to get more money. He even told me to get my refund and go else where. But almost midnight, not know the area at all, finding a different place it's almost impossible at the time. Through out the whole thing, the staffs were rude.