Dear Eva, Thank you for the great review of our hotel and thank you for choosing us for your stay in Madrid. We are very glad that you enjoyed your trip to Madrid, our aim is to make our guests feel at home, offering them a comfortable stay and the best service. We are very happy to know that we achieved our goal. Looking forward to welcoming you again very soon.Best regards, Carolina CerveraManager / Host

Dear Barbara,Thank you very much for choosing us for your stay in Madrid and for taking a few minutes to share your experience with us.We are glad to know that your stay was perfect and you enjoyed our great location.Reviews like yours encourage us to keep working in the same line.We would love to welcome you back again.Best regards.Lucía Lamas, Guest Service.

Dear Fauze, Thank you for taking the time to share your feedback with us following your recent stay at our hotel. We're delighted to hear that our proximity to Parque del Retiro and the museums such as Prado, Thyssen, and Reina Sofia contributed positively to your stay. However, we're sorry to hear that you found our furniture, equipment, and amenities to be old and tired. Your feedback is invaluable to us as we continuously strive to improve our facilities and enhance the overall guest experience.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that reflects the high standards we aim to achieve.Carolina CerveraManager / Host

Dear George,Thank you very much for choosing us for your stay in Madrid.We are glad to hear that your experience lived up to your expectations and that you enjoyed our services and our fantastic location.Our goal is to make our guests feel at home and live unique experiences.We would love to welcome you again. Best regards.

Dear Sonia, Thank you for taking the time to share your feedback on your recent stay at our hotel. We're thrilled to hear that you had such a wonderful experience and I will congratulate Lucía, Alvaro & Breakfast team in your behalf. We're delighted to hear that you plan to return to our hotel in the future. We look forward to welcoming you back and providing you with another fantastic stay.Best regards, Carolina CerveraManager / Host

Dear Michael,Thank you very much for choosing us for your stay in Madrid.We are very happy to know that your stay lived up to your expectations and that you enjoyed the hotel and the services we offer.Thank you for highlighting the treatment received from the staff. Our goal is to make our guests feel at home.Michael, we would love to welcome you again at Petit Palace Savoy Alfonso XII. Greetings from the whole team.Best regards.

Dear Annabel, Thank you for the great review of our hotel and thank you for choosing us for your stay in Madrid. We truly appreciate your positive comments regarding our hotel and services and we are happy knowing that your experience at our property was positive.It would be a pleasure to welcome you again during your next visit to Madrid.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Karen, Thank you for sharing the PETIT PALACE EXPERIENCE with everyone!!! It is amazing to see that our location and service helped to make your family a success.It would be a pleasure to welcome you again during your next visit to Madrid.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Gabrielle, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Estimada María,Muchas gracias por su fantástica valoración y por elegirnos para su estancia en Madrid. Nos alegramos mucho de que su estancia fuera tan satisfactoria y que cumpliéramos con sus expectativas.Esperamos que vuelva a alojarse con nosotros, hasta entonces aprovechamos la ocasión para enviarle un cordial saludo de parte de todo el equipo.María FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Frank,Thank you very much for your nice review!!It is a pleasure for us to hear that your expectations were met at our property.We are very glad that you enjoyed your trip to Madrid, our aim is to make our guests feel at home, offering them a comfortable stay and the best service. We are very happy to know that we achieved our goal.The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf.Looking forward to welcoming you again very soonKind regards,María FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Ana Maria, Thank you for taking the time to share your feedback following your stay. We're pleased to hear that you found our hotel very well located and enjoyed the spaciousness and comfort of our quadruple room.We appreciate your feedback on the décor, and we understand that personal preferences can vary. We aim to blend modern elements with the historic charm of our building, and we apologize if it did not fully meet your expectations. Your input is valuable, and we will certainly take it into consideration as we strive to enhance our guests' experiences.It's great to know that overall, you had a positive experience during your one-night stay. Should your travels bring you back to the area, we would be honored to welcome you again and ensure your stay exceeds expectations.Best regards, Carolina CerveraHost - Manager

Dear Matthew,Thank you for the great review of our hotel and thank you for choosing us for your stay in Madrid. We are very glad that you enjoyed your trip to Madrid, our aim is to make our guests feel at home, offering them a comfortable stay and the best service. We are very happy to know that we achieved our goal. The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf.Looking forward to welcoming you again very soon.Best regards, Carolina CerveraManager / Host

Dear George, Thank you for the great review of our hotel and thank you for choosing us for your stay in Madrid. We are very glad that you enjoyed your trip to Madrid, our aim is to make our guests feel at home, offering them a comfortable stay and the best service. We are very happy to know that we achieved our goal. The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate Lucía, Javier & Francisco in your behalf. Looking forward to welcoming you again very soon, Best regardsCarolina CerveraHost - Manager

Dear Chad, Thank you for the great value of our hotel and thank you for choosing us for your stay in Madrid. We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective.We hope to welcome you back soon.Best regardsCarolina CerveraHost - Manager

Estimdo Iva,Muchas gracias por compartir su valoración y por elegirnos para su alojamiento en Madrid.Nos alegra mucho saber que su estancia fue tan satisfactoria y que cumplimos con sus expexctativas.Esperamos poder darle la bienvenida de nuevo muy pronto, hasta entonces aprovechamos para enviarle un cordial saludo de parte de todo el equipo.María FrancoExperience ManagerPetit palace Savoy Alfonso XII

Dear Gary, Thank you for the great value of our hotel and thank you for choosing us for your stay in Madrid. We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective.We hope to welcome you back soon.Best regards, Carolina CerveraHost - Manager

Dear Bhavna,Thank you for taking the time to leave your review. We value all positive and negative feedback from our guests. I am disappointed to read your stay was not a positive experience and I will be addressing these issues to ensure they are not repeated. We always take customer feedback with the highest priority, as they help us deliver better performances and a more targeted level of service for all our guests. I do hope we will have the chance to welcome you back to the Petit Palace Savoy Alfonso XII and give you the experience of which I expect all our customers to have Best regards, Carolina CerveraHostPetit Palace Plaza Mayor

Dear Igor, thank you for choosing Petit Palace to stay in Madrid, and thank you for your kind comments about our great location and especially about our helpful staff. We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective.We appeciate your suggestions and comments and we will be focused on these aspects for offering a better experience.Looking forward to welcoming you again very soon, Best regards,Carolina CerveraHost - Manager

Estimada María,Muchas gracias por compartir su valoración. Para nosotros no hay mejor recompensa que saber que disfruto tanto de su estancia y que cumplimos con sus expectativas.Esperamos poder darle la bienvenida de nuevo muy pronto, hasta entonces aprovechamos para enviarle un cordial saludo de parte de todo el equipo.María FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Carlos, Thank you for sharing the PETIT PALACE EXPERIENCE with everyone!!! It is amazing to see that our location and service helped to make your holiday a success.It would be a pleasure to welcome you again during your next visit to Madrid.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Solange, Thank you very much for sharing your experience with us. It is very nice to know that you enjoyed the wonderful location close to the most emblematic places, shopping and restaurants area.We appeciate your suggestions and comments and we will be focused on these aspects for offering a better experience. and it will be a pleasure to welcome you back next time you are coming to Madrid. Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Jesus,Thank you very much for your nice review!We are very pleased that you liked the hotel and its location. We truly appreciate your positive comments regarding our hotel and services and we are happy knowing that your experience at our property was positive.Looking forward to welcoming you again very soonMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Jesus, Thank you very much for your lovely comments about our hotel and for sharing with other travelers.We are also glad to hear you had a beautiful experience thanks to our rooms and you could enjoy our breakfast.We hope to receive your visit very soon again! Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear David, Thank you so much for your amazing review. It is fantastic to see you enjoyed your stay with us and had the chance to try our beautiful breakfast. I am glad to confirm you I already passed on your great comments to the whole team and it has made all of us really happy.It would be a pleasure to welcome you again during your next visit to Madrid.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Juan Carlos, Thank you very much for your nice review!!We are very glad that you enjoyed your trip to Madrid, our aim is to make our guests feel at home, offering them a comfortable stay, along with a hearty and healthy buffet breakfast and the best service. We are very happy to know that we achieved our goal.The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf.Looking forward to welcoming you again very soonBest regards,María FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Michael, Thank you very much for sharing your experience with us. It is very nice to know that you enjoyed the wonderful location close to the most emblematic places, shopping and restaurants area.It would be a pleasure to welcome you again during your next visit to Madrid.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear IngvildThank you for you nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Matthew, Thank you very much for sharing your experience with us. It is very nice to know that you enjoyed the wonderful location close to the most emblematic places, shopping and restaurants area. The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf.It would be a pleasure to welcome you again during your next visit to Madrid.Best regardsMaria FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Guest,Thank you for the great review of our hotel and thank you for choosing us for your stay in Madrid.We are very pleased that you liked the hotel and its location. I am glad to confirm you I already passed on your great comments to the whole team and it has made all of us really happy.We appeciate your suggestions and comments and we will be focused on these aspects for offering a better experience. and it will be a pleasure to welcome you back next time you are coming to Madrid. Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Lidieth,Thank you very much for choosing us for your stay in Madrid and for taking a few minutes to share your experience with us.Every day we work hard to make our guests feel at home and live unique experiences. Thanks to the opinion of our customers we are constantly improving our services and facilities.We would love to welcome you again and offer you an exceptional experience.Best regards.

Dear Linda, Thank you very much for your nice review!!We are very glad that you enjoyed your trip to Madrid, our aim is to make our guests feel at home, offering them a comfortable stay, along with a hearty and healthy buffet breakfast and the best service. We are very happy to know that we achieved our goalLooking forward to welcoming you again very soonBest regards,María FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Michael, Thank you very much for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Neirith We highly appreciate your nice review and we are very happy to know you enjoyed your stay at Petit Palace Savoy Alfonso XIIIt is great to read such a good comment regarding the staff as we all work very hard every day to make our guests feel at home.We hope to host you back again soon.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Michelle, Thank you very much for your nice review!!Your satisfaction is our priority and all of our staff works hard every day to provide you the best service we are happy to know you have enjoyed your stay with us.We appeciate your suggestions and comments and we will be focused on these aspects for offering a better experience. and it will be a pleasure to welcome you back next time you are coming to Madrid. Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Deborah,Thank you very much for your lovely comments about our hotel and for sharing with other travelers.We are also glad to hear you had a beautiful experience thanks to our rooms and you could enjoy our delicious breakfast.The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf.It would be a pleasure to welcome you again during your next visit to Madrid.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Estimada Úrsula,Muchas gracias por su fantástica valoración y por compartirla con el resto de usuarios.Nos alegramos mucho de que disfrutara tanto de su estancia con nosotros y tuviera la oportunidad de probar nuestro delicioso desayuno.Esperamos poder darle la bienvenida de nuevo muy pronto, hasta entonces aprovechamos la ocasión para enviarle un cordial saludo de parte de todo el equipo.María FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear RamonThank you for choosing the Petit Palace Savoy Alfonso XII to stay at during your stay in Madrid and for the high rating you gave us.We are glad you enjoyed your visit and the excellent location of the Hotel and we hope to welcome you again in the future.Kind regards

Dear LivonaThank you for choosing the Petit Palace Savoy Alfonso XII to stay at during your stay in Madrid and for taking the time to comment on your stay with us,I am sorry about the emergency light and we will check it to solve it. We hope you will give us another opportunity on your next visit to ensure your total satisfaction. Best regards

Dear Debbie, Thank you very much for sharing your experience at Petit Palace Savoy Alfonso XII Hotel..It is a pleasure for us to hear that your expectations were met at our property.We are very glad that you enjoyed your trip to Madrid, our aim is to make our guests feel at home, offering them a comfortable stay and the best service. We are very happy to know that we achieved our goal.The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf.Looking forward to welcoming you again very soonKind regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear LeiThank you for choosing the Petit Palace Savoy Alfonso XII to stay at during your stay in Madrid and for the high rating you gave us.We are glad you enjoyed your visit and the excellent location of the Hotel and we hope to welcome you again in the future.Kind regards

Dear Alma,Thank you very much for choosing us for your stay in Madrid and for taking a few minutes to share your experience with us.We are glad to know that you enjoyed the city thanks to our great location.Thank you for highlighting our breakfast buffet, every day we try to have a great variety of products for all tastes and the best quality.We would love to welcome you again soon at Petit Palace Savoy Alfonso XII and give you a great stay again.Best regards.Lucía Lamas, Guest Service.Hotel Petit Palace Savoy Alfonso XII

Dear Gabriel,Thank you very much for choosing us for your stay in Madrid and for taking a few minutes to share your experience with us.We are very happy to know that your experience was perfect and you enjoyed the hotel and the services we offer.Every day we work hard to make our guests feel at home.We would love to have the opportunity to welcome you again.Best regards from the entire team.Best regards.Lucía Lamas, Guest Service.

Dear OmarThank you for choosing the Petit Palace Savoy Alfonso XII to stay at during your stay in Madrid and for the high rating you gave us.We are glad you enjoyed your visit and look forward to welcoming you again in the future.Best regards

Dear Muyang Thank you for choosing the Petit Palace Savoy Alfonso XII to stay at during your stay in Madrid and for the high rating you gave us.We are glad you enjoyed your visit and look forward to welcoming you again in the future.Best regards

Dear Jeffrey, Thank you for sharing the PETIT PALACE EXPERIENCE with everyone!!! It is amazing to see that our location and service helped to make your holiday a success.It would be a pleasure to welcome you again during your next visit to Madrid.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Robert,Thank you for taking the time to share your comments with us to help us improve our service.Although the overall rating of your stay was positive we are concerned that everything was not to your liking, our staff strive every day to provide you with the best service, please do not hesitate to approach them if you need any assistance or information during your stay and they will be happy to assist you.Similarly when you stay with us if the room we have offered you does not suit your needs please inform our team and as long as availability allows we will do our best to make you feel at home.We would love to have you back in our hotel to provide you with a 100% pleasant stay, to ensure this is the case if you book with us again please contact us by phone or email and let us know your preferences.Best regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII

Dear Julia,Thank you very much for choosing Petit Palace Savoy Alfonso XII for your stay in Madrid and for taking a few minutes to share your experience with us.We are proud to know that your stay was perfect and you enjoyed our great location and the services we offer at the hotel.I am glad to know that you enjoyed our fantastic breakfast buffet, every day we have a great variety of products of the best quality and for all tastes :)Thank you for highlighting the work of the staff, our goal is to make our guests feel at home and we are glad to see that we met your expectations.Julia, we would love to welcome you back to the hotel and provide you with an exceptional experience again.We remain at your entire disposal.Best regards.

Estimada Yelena,Muchísimas gracias por su fantástica valoración y por elegirnos para su alojamiento en Madrid.Nos alegramos mucho de que disfrutaran tanto de su estancia con nosotros y que cumpliéramos sus expectativas.Espermao poder darle la bienvenida de nuevo muy pronto.Un cordial saludo de parte de todo el equipo.María FrancoExperience managerPetit Palace Savoy Alfonso XII