Retortillo Vacations from $1,466

The hotel was beautiful! The lobby and the rooms and decor. 1. The bell staff should offer to take your bags. We can say no, but they should offer. 2. The cleaning crew did not pick up used cups of coffee and tea for 2 days. 3. The pool staff would not serve drinks and we had to ask 2-3 times for snacks. It was dirty. Lemon slices and fries and towels everywhere on rooftop pool. Granted that they’re new. Some work to be done! Thank you

Spatious, modern and elegant with an excellent location.

Beautiful hotel, massive, great views and bar. Pool was very small for such a large hotel. Rooms were fine, though on the small side. Did not like the transparent bathroom door- if your partner gets up to go in the middle of the night, it lights up room. Location is very good. Breakfast very nice though same every day.

Overall is a great stay. Hotel location is especially good. The only thing I hope would be better is the air conditioning, we caught the heatwave, and the air conditioning didn’t work the second night.

Both of our rooms were comfortable despite the extreme heat during our visit, as the air conditioning worked perfectly. The breakfast selection and quality was excellent. The hotel was in a great location for our tours.