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Reviews of Sporthotel Zugspitze

4 out of 5
Sporthotel Zugspitze
Innsbrucker Strasse 51, Lermoos, Tirol

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 105 reviews" "
Rating 8 - Good. 29 out of 105 reviews" "
Rating 6 - Okay. 4 out of 105 reviews" "
Rating 4 - Poor. 1 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
This is a wonderful hotel. The location and parking are very convenient and the view is just breathtaking. The Zugspitze was right outside our window. The room was very nice, large and clean. The staff was very friendly. We decided to eat dinner at the hotel and it was delicious as well as a great value. Breakfast was nice as well. This is a great place to stay to be able to visit many wonderful sights nearby. Highly recommend!
Stayed 1 night in Jul 2023

10/10 Excellent

robert

Stayed 2 nights in Sep 2022

10/10 Excellent

Clinton, Herndon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found our stay fabulous. The staff was especially accommodating, the dinner and breakfast was amazing. The dinner atmosphere and the staff was an experience I’ve rarely witnessed. The feel and ambiance of the entire stay was one you would expect only in a movie. I will stay there again and encourage anyone to stay.
Stayed 1 night in Aug 2022

10/10 Excellent

Marshall

Stayed 1 night in Aug 2022

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The Hotel Is Great!!! The Veiws Of Sugspitz Was Amazing!!! Stayed Thier Several Times, The Hotel Staff Was Great!!! Never Had A Bad Experience!!!
Stayed 3 nights in Jul 2022
Response from yours Zugspitze-Team on Jul 21, 2022
Thank you very much! We look forward welcoming you again :-)

8/10 Good

Jonathan

Stayed 3 nights in Jul 2022
Response from yours Zugspitze-Team on Jul 21, 2022
thank you very much for your good rating! We would be pleased to welcome you again. Sunny greetings from Lermoos,

10/10 Excellent

George

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Quaint hotel.
Stayed 1 night in Jul 2022
Response from yours Zugspitze-Team on Jul 21, 2022
Dear guest, thank you very much for your good rating, we would be happy to welcome you again! Sunny greetings from Lermoos,

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020
Response from Zugspitze-Team on Jul 7, 2020
Sehr geehrter Gast, vielen Dank für Ihre gute Bewertung. Wir freuen uns immer sehr, wenn sich unsere Gäste bei uns wohlfühlen. Sonnige Grüße aus Lermoos, Ihr Zugspitze-Team

10/10 Excellent

Jeff, Canandaigua, NY

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous setting in the shadow of Zugspitze, wonderful food and fantastic service. A perfect 2 days...except it rained and we couldnt see the top of Zugspitze most of the time. Get a room on back of hotel. Its worth it. Schnitzel to die for.
Stayed 2 nights in Sep 2019
Response from Zugspitze Team on Sep 27, 2019
Dear Jeff, thank you very much for taking your time to give us a feedback about our hotel. We are very pleased that you enjoyed your stay. We would be very happy to welcome you again! Sunny greetings from Lermoos your Zugspitze Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Zugspitze-Team on Oct 12, 2019
vielen Dank für Ihre gute Bewertung, wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen! Sonnige Grüße aus Lermoos, Ihr Zugspitze-Team

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved hotel and food excellent in restaurant. I definitely want to go back!
Stayed 1 night in Aug 2019
Response from Zugspitze-Team on Sep 13, 2019
Dear Karin, thank you very much for your very friendly feedback! We are very pleased that you liked your stay in our hotel! We would be very happy to welcome you again in our hotel! Sunny greetings from Lermoos your Zugspitze-Team

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for rest and active vacation
Perfect location for riding the bike, long walks, phishing, running or playing golf. For the mountain lovers I believe that hiking tours are avalable also. The restaurant of the hotel has a very good chef that spoiled us in each of the two evenings when we hâd the dinner there. During sunny days a wonderful terase alow you to admire the Zugspitze top.
Stayed 2 nights in Aug 2019
Response from Zugspitze-Team on Aug 28, 2019
Dear Gabriel, thank you very much for your very friendly feedback! We are very pleased that you liked your stay in our hotel! We would be very happy to welcome you again in our hotel! Sunny greetings from Lermoos your Zugspitze Team

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Old fashioned hotel with rude owners
My wife and I booked the room using my phone and limited wifi service a day prior to our arrival. We traveled from Switzerland to Austria and then Germany. We didn't arrive until 10 pm and the receptionist (maybe owner) gave my wife attitude about our late arrival. We had only booked a single room and I requested a roll away bed, as the Hotels.com website instructed we could request. The receptionist said it would not fit and then gave us our room key. To my surprise the room was spacious. My wife felt the decor was "creepy" and it didn't help that our television was broken. Still, we just needed a safe place to crash, so I was happy. The following morning, after a quaint breakfast, we checked out and the price was 2x the amount I agreed to on Hotels.com. He told me 2 people = twice the price. He told me that this was normal as it was 2 people showering, etc. I knew I would have to pay for the extra breakfast, but took issue with this. The owners were argumentative and while they could converse with me in English, said nastier things to my wife in German (apparently). It left a horrible impression of the hotel and ruined our entire day. I understand that some of miscommunication was due to the fact that we could not contact the hotel directly prior to our arrival, but I have never experienced anything like that.
Stayed 1 night in Aug 2019
Response from Ihr Zugspitze-Team on Jun 29, 2022
we are very sorry, that you were not happy in our hotel. Nowhere it is possible to book a single room, which is only for one person and than to stay in this room with 2 persons. Of course we were very polity and wanted to explain to you the situation. It was very unpleasant for us, that you wanted to pay a room for 1 person but you wanted to stay with two persons. We are sure, nowehre you could do that. Sunny greetings

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Superb, will return soon
Stayed 1 night in Aug 2019
Response from Zugspitze Team on Aug 12, 2019
Dear family Shmuel, thank you very much for staying with us, we appreciate your feedback, sunny greetings from Lermoos your Zugspitze Team

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and beautiful views. The service was excellent. We will most certainly return for a much longer stay. All in all it was one of the highlights of our stay
Stayed 1 night in Aug 2019
Response from Zugspitze Team on Aug 8, 2019
Dear family Shmuel, thank you very much for your very friendly feedback! We are very pleased that you liked your stay in our hotel! Sunny greetings from Lermoos your Zugspitze Team

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with a warm atmosphere. Ski lifts and rental within walking distance.
Stayed 1 night in Feb 2019
Response from Barbara on Feb 26, 2019
thank you very much for staying with us, we appreciate your feedback, sunny greetings from Lermoos,

8/10 Good

Verified traveler

Nice
WiFi was pretty good but kicks you off hourly Staff super nice and speak great English. Location very quiet with amazing view
Stayed 1 night in Aug 2018
Response from Barbara on Sep 4, 2018
Thank you very much for your visit and your feedback! Sunny greetings from Lermoos,

10/10 Excellent

Francis, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly great location
Great view facing the tallest Alps peaks in Germany and alpine valley! Good restaurant and food.
Stayed 1 night in Aug 2018
Response from Bettina on Aug 29, 2018
Thank you for your good rating. Greetings from Lermoos

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff makes extra effort to help with planning sightseeing, accomodating food/drink requests. The stay was the highlight of our trip to 4 countries. Dinner was delicious- fresh local mushrooms in several of the dishes. They really go the extra mile.

10/10 Excellent

Julie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The hotel is very nice with a view of rolling hills. The room is cozy and comfortable. The owner is friendly. It is 20 miles away from the Neuswanstein castle.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Satori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchanting Austrian Chalet! Loved it!
It was night when 27 of our family arrived and one of our granddaughters said "It's so pretty, I'm gonna die!" The traditional architecture was beautifully lit up. The restaurant manager stayed late to check us in and we all had a great night's sleep. In the morning we were all blown away by the breakfast buffet! It was the best we've had during our 3 week family tour of the Reformation sites in Europe. The mountain views were breathtaking! We stayed here before touring Neuschwanstein Castle. However, when we got to the castle at 9:00 am, the next tour opening was 5:00 pm! There were many large tour buses ahead of us. We walked up to visit the outside of the castle anyway and noticed that every 5 minutes, another booked tour was called. We had tried to book 2 days ahead of time online, but were unable to. We wish we could have stayed at the Zugspitze hotel longer!

10/10 Excellent

Guanhung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great view Nice people Comfortable room

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing mountain air with a smile
Friendly family run establishment. Great view of the mountains, lovely breakfast and dinner.

8/10 Good

Bengelina, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel with an awesome view
Situated towards the end of the town, away from the city noise, with the most panoramic setting. The staff was very accommodating. The food was so delicious, we decided to eat there both nights while we stayed their. Breakfast was great. Bikes were available, sauna, and the recommendation as to where to hike in the mountains was right on. Will definitely return.

10/10 Excellent

Jeff, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austria was great!
Was a very nice stay, wished could have stayed longer.

8/10 Good

jose, Corona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the staff were very friendly and informative. The area that the hotel is situated in is beautiful, safe, and clean. However we paid through hotels.com and then were charged again at the hotel so beware when booking.

10/10 Excellent

Jeff, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zugspitze trip, nice hotel
This was a great spot if you are in the Zugspitze/Ehrwald area. Nice rooms, lots of space, great outdoor eating area, and nice little community to walk through. And the mountain views are amazing.

10/10 Excellent

Benjamin, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Excellent service, nice building, nice location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Melissa, Grafenwohr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABOVE AND BEYOND EXPECTATION!
We wanted to explore Garmisch, Germany yet experience a little of what Austria had to offer as well. Just 30 minutes south is the lovely village of Lermoos. We're not one for large crowds and this hotel was the perfect off the beaten path place. I extensively research hotels, restaurants and pretty much anything else that can be looked up. This place had stellar review across the board. And they are SO accurate! We had the most amazing view from our room of the Zugspitze and more. We had never done a "half board" before but once we had our delicious breakfast (especially the breads!), we decided to opt for it our other 2 nights. We were NOT disappointed! The food was delicious...and not to mention 5 courses! They even offer a lunchtime snack. We had our very own table and the staff are quick to remember you and your language preference. We brought our dog and even he got lots of attention and scratches. The room was clean, warm and inviting and the view deserves to mentioned again as nothing less than SPECTACULAR! Our favorite hotel experience in Europe thus far. We will return!

10/10 Excellent

Philippe, I'd like to know

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lermoos
Warm and relaxing stay. High standards

10/10 Excellent

James H., St. Paul, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Excellent dining with good value. Outstanding views from rooms facing mountains/valley.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond Wonderful
We loved every single second of staying at this wonderful hotel!! We had only allowed one night in our trip and I was sick that we had to go to Munich.The photos do not do this hotel justice. We ate dinner there that night, and it was the best meal we have had on our trip through Germany, Austria and Switzerland.. (and best priced). The views from the rooms are something from a dream. We will be back. I am sure it will be more crowded in the Winter, but it was a nice time (August) to be there.

8/10 Good

Rainer

Stayed 4 nights in Jul 2023

10/10 Excellent

Louis Fridolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Nedim

Stayed 2 nights in Jul 2023

10/10 Excellent

Pia Meisner

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med god service. Ligger med den smukkeste udsigt til Zugspitze.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ulla

Stayed 3 nights in Aug 2022

10/10 Excellent

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stannade 3 nätter. Otroligt trevlig personal. Utsikten var fantastisk över Zugspitze. Mysigt och hemtrevligt hotell. Kort och mysig promenad in till Lermoos (city). 10/10. Kommer gärna tillbaka
Stayed 3 nights in Jul 2022
Response from yours Zugspitze-Team on Jul 30, 2022
thank you very much for your good rating! We are happy, that you enjoyed your stay in our hotel :-) We would be pleased to welcome you again! Sunny greetings from Lermoos,

10/10 Excellent

Christoph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ihr Zugspitze-Team on Jul 21, 2022
Vielen Dank für Ihre gute Bewertung! Wir würden uns sehr über ein Wiedersehen mit Ihnen freuen! Sonnige Grüße aus Lermoos!

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Ihr Zugspitze-Team on Jun 29, 2022
vielen Dank für Ihre gute Bewertung! Wir freuen uns, dass es Ihnen bei uns gefallen hat und würden uns sehr freuen, Sie wieder zu sehen! Sonnige Grüße!

10/10 Excellent

Luca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Man hat einen wunderschönen Blick vom Zimmer aus.
Stayed 3 nights in Jun 2022
Response from Ihr Zugspitze-Team on Jun 29, 2022
Vielen Dank für Ihre gute Bewertung! Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben und würden uns sehr über ein Wiedersehen freuen! Sonnige Grüße aus Lermoos!