Ratings based on 330 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Very expensive

Posted Jul 24, 2017
Very expensive, the pool very small and cold water, the beds no good 😩
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Nice hotel for one night stay

Posted Jul 21, 2017
Nice hotel for one night stay on the way to Banff. A little pricy.
Comment from Hotel Management
Jul 22, 2017 by Donna Zmaeff, Hotel Management
Thank you for taking the time to review our property. I'm happy to see that you had a comfortable stay with us. I apologize that we did not provide the value that you were expecting. We do review our rates weekly to make sure that we are competitive with similar local hotels. I will pass on your concerns to our Revenue team during our next meeting. Thanks again & I hope we'll have the opportunity to host you again soon.
3 out of 5
by A verified traveler

For the price... meh

Posted Jul 10, 2017
Not great, not terrible but for what it is it's overpriced
Comment from Hotel Management
Jul 10, 2017 by Brady, Hotel Management
Sorry we did not exceed you expectations. We hope you will give us another opportunity
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2017
We stayed just one night and the hotel was really nice with friendly staff and comfy rooms. Will come again to enjoy this hotel if we pass Revelstoke again.
Comment from Hotel Management
Jul 12, 2017 by Donna Zmaeff, Hotel Management
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and quiet

Posted Jul 6, 2017
The hotel is very nice and clean. Staff was polite and efficient. Breakfast was good
Comment from Hotel Management
Jul 6, 2017 by Donna Zmaeff, Hotel Management
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

The best bed EVER!

Posted Jul 2, 2017
The hotel has done what so few should do; spend money on a great bed. After a 7 hour drive, it's awesome to crawl into a comfortable bed.
Comment from Hotel Management
Jul 2, 2017 by Colin, Hotel Management
Thanks for staying with us. We appreciate your feedback and hope to see you again !
4 out of 5
Recommended
for Everyone
by A verified traveler from sechelt bc

Clean and inviting

Posted Jul 1, 2017
Pros: Clean,nice decore and nice lobby
Cons: Breakfast
Hotel staff good.Except for one breakfast attendant who snapped at me when I asked about muffins etc. Breakfast disappointed. No pastries, no muffins until closer to 7 am. I do not usually have a big appetite in the morning,so I just have coffee and a pastry or muffin. The attendant said to me,we can only do one thing at a time and that I was too Early? It was 6 am,the hours said 6 until 10. She told me to come back in 30 minutes,which I did,still no muffins etc. She then came over to me as I quietly sat sipping my coffee,put a plate in front of me with 4 muffins and said,these are from yesterday. I thanked her and returned to my room with coffee and 2 muffins for myself and my kid. She was an unhappy person. The front desk staff were lovely. The room was clean and Cozy! I would stay again but go elsewhere for my breakfast.
Comment from Hotel Management
Jul 4, 2017 by Brady, Hotel Management
So sorry to hear about your unpleasant experience at breakfast. I will look into this problem and address immediately. Again, sorry for not exceeding your expectations
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Jul 1, 2017
Stayed one night while passing through Revelstoke. Found the staff very friendly and the room nice and clean. Excellent complimentary breakfast and a great location.
Comment from Hotel Management
Jul 1, 2017 by Donna Zmaeff, Hotel Management
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Popular quality hotel

Posted Jun 27, 2017
Friendly staff, spacious modern room and great breakfast. The pool and hot tubs and complimentary shuttle were a nice surprise too. Fast wifi and free guest laundry made it a good stop on our road trip.
Comment from Hotel Management
Jun 29, 2017 by Donna Zmaeff, Hotel Management
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2017
Very nice and well located. Nice pool area. Comfortable and clean.
Comment from Hotel Management
Jun 4, 2017 by Donna Zmaeff, Hotel Management
Thank you for taking the time to write such a complimentary review. I will certainly pass on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time you are in Revelstoke. We look forward to your return.