Clean, spacious by city center, restaurants, shops
Posted Dec 27, 2016
I stayed here for 5 nights.
First, the good part. The location is excellent - right near city center, and very close to many restaurants, cafes and shops. Also walking distance to Harpa concert hall and Hallgrimmskirika church.
Daytime staff was friendly.
Room (Deluxe apartment, 1 bedroom) was spacious and clean, when we checked in.
Amazing hot shower and good heating too!
Kitchen has microwave, fridge, oven, stove top
Few bad (or inconvenient) things.
For 3 travelers, we only had 2 covers. When I complained on day 3, they were surprised and delivered late night.
Garbage was supposed to be collected every 3 days. It wasn't picked up at all during our 6 days/5 nights
Not a single cupboard or shelf to keep clothes. We lived out of our suitcases and kept dirty laundry on the floor
WiFi practically died on night 3. They rebooted but it remained almost unusable for rest of our stay :-(
Our friends had identical booking. We were placed in a different buildings, and both were few minutes walk from the front desk building. That made is difficult to complain about any issues - because it was -2 C outside.
Our room was right above Iceland Bar, which plays loud music until 3 AM and the beat reverberates through the walls