They are not what the seem online. Beware!
Posted Apr 17, 2017
It was a nightmare: their cheap IKEA mattresses are very uncomfortable, the room was filthy dirty (the minibar was so dirty we could not use it and there was blood in one bed sheet), the curtains are not appropriate for a place where the sun hardly sets in Spring/Summer and they have far too many steps.
We have 1 baby and 1 toddler, and we booked a triple room (as the baby still sleeps with us anyway, we just needed one extra bed for the toddler; by the way, we didn't reserve breakfast for any day).
When we arrived at our room, we figured it out that it was a double room, not triple, as we had booked. The receptionist told us the triple room had been given to someone else and, after calling his manager, he said we would have to stay at a quadruple room. Astonishingly enough, we were forced to pay the difference!
When I pondered that I booked a triple room and I didn't think was fair to pay more for something that I did not need, he said his manager was adamant that we should stay at a room with 4 beds as we were 4 guests (irrespective of the kids age!). So, we had to stay at a room in the third floor, with no lift (imagine that with baby stroller... or for someone who needs a wheelchair, which at least was not our case), with one double bed and one bunk bed. We did not even use the top bed at the bunk bed, as we were afraid the toddler could fall from the heigh.
What seemed like a good deal online was a truly nightmare...