Ratings based on 1,105 Verified Reviews

4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great view .. perfect location.. couldn't be bette

Posted Mar 19, 2017
Fantastic staff .. Louie at front desk was very helpful and so also every single staff person at the front desk .
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great location and view

Posted Mar 17, 2017
Pros: Views from the room Friendly staff Rooftop terrace Views from the restaurant Location
Cons: Size of the bathroom
Location: Near the city center and Auditorium, everything in the city is at walking distance
This hotel is located very conveniently, close to everything, including the city center and the concert hall. The view from my room was fantastic! Hotel staff were extremely kind and helpful, and the restaurant was very good. The restaurant had a rooftop terrace, which is priceless. I was able to see the northern lights from that terrace. The only drawback was that the room was not very spacious, and the bathroom had a shower without a tub or stall, so you had to wipe the bathroom floor after showering. Overall I recommend this hotel, as it was simple but comfortable and convenient.
3 out of 5
by Andy

This traveler left a rating score only Posted Mar 11, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great hotel....great location...great staff!!

Posted Mar 6, 2017
The hotel staff was wonderful. They were all great but Alice went above and beyond to help us find transportation for one of our tours. What was almost impossible... she found a solution for!!! It was soooo appreciated!! Thank you for a great stay...very comfortable...great breakfast...and again...great location!!
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Our three night stay in iceland

Posted Feb 25, 2017
Pros: it had a warm and friendly atmosphere. The rooms were homely and warm, always a bonus in Iceland!
Cons: Advertising the spa within the hotel would be the only thing I would reccomend they do differently.
On our arrival the staff were friendly and helpful. The room was bright and tastefully decorated. There was plenty of room and the bed was huge and so comfortable. Although it was a little noisy being situated at the front ,the breath taking views far outweighed this. The choices at breakfast were extensive and the evening meals were cooked to perfection ,with such an amazing panoramic view of the bay it made the whole dining experience magical. The hotel was situated overlooking the snow topped mountains on one side and the harbour to the other. It was within a 5- 10 minute walk to the very centre where it was bustling with plenty of bars and restraunts to choose from and lots of historical buildings to explore. On our very early departure hot croissants, tea ,coffee and fruit juice were available in the lobby ,a nice touch and much needed. All in all an excellent hotel well thought out and run with knowledgeable friendly staff .I would highly reccomend staying here to complement your stay in Iceland.
4 out of 5
Recommended
for Everyone
by A verified traveler from ontario canada

Great location.

Posted Feb 21, 2017
Wasn't worth the $ for the waterview room. Small and uncomfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto, canada

Nice hotel with view

Posted Feb 21, 2017
Pros: Had view of harbour, in middle of city so it was easy to walk around
Hotel front desk staff very pleasant, knowledgeable, and helpful. Buffet breakfast was very good
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Ideal Location

Posted Feb 15, 2017
Pros: Location,staff,room.
Cons: No wardrobe as such - just a clothes rail.
Location: Bang on the front,close to all ameneties.
This modern hotel is on the front ,opposite the Harpa Concert Hall.An ideal location for shops,bars and restaurants.The room is modern,warm and clean.I suggest kncluding breakfast in the sky lounge.Amazing views and a decent hot and cold selection.Good value considering Reycjavik food prices! Must be one of the best hotels,plus you can join tours from a pic,up here.
4 out of 5
by Alice

Posted Feb 6, 2017 on Hotels
Only one night , try to see the northern night. But no luck.
3 out of 5
by A verified traveler from Seattle, WA

Posted Feb 4, 2017 on Orbitz
Pros: Breakfast was nice.
Cons: Staff could be more welcoming/friendlier.
Location: Location is good and walkable for general touristy things in Reykjavik
Female receptionist at check-in was not pleasant at all and clearly doesn't enjoy her job. Male receptionist at check-out was nicer. Hotel room was very cramped and had one very small, skinny window; barely any room to place an open suitcase anywhere without blocking doors or walkways.