Ratings based on 651 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from El Segundo, CA

Great location within the main parts of the city

Posted Sep 18, 2016
Pros: Breakfast was part of the room rate. There's early check-in starting at 7 am you can pre-pay for.
Cons: It's all street parking which could be hard to find later in the day.
Location: Central to all the great restaurants and shopping in the city.
Great hotel in a central part of the city where it's a short walk to great restaurants, bars, grocery stores, and shopping. That also means that there's no parking so you'll have to hunt for metered street parking (weekends are free) which isn't so bad if you're looking in the morning or early afternoon. Rooms are a bit cramped but that's what you get for being in a great part of the city. Breakfast is included as part of the room rate which is great considering how pricey food is. Staff is very helpful and accommodating and can help you book day tours here. If you know you're going to arrive early or require a late check-out, let them know ahead of time and they can do so (at about $30 fee).
4 out of 5
by A verified traveler

Zentral gelegen, aber kurze Wege zu Meer/Harpa

Posted Sep 10, 2016
Pros: Zimmer für Stadthotel schön groß, Bad sauber und ok. Möglichkeit, Kaffee oder Tee auf dem Zimmer zu kochen.
Location: Die wichtigsten Sehenswürdigkeiten und der Hafen sind bequem fußläufig erreichbar.
Alles hat reibungslos funktioniert, einschließlich Flybusbestellung. Hotel liegt zentral in einer Nebenstraße, aber an alles Wichtige ist fußläufig erreichbar. Die Baustelle hat nicht gestört. Auf die Einschränkung des Warmwassers an einem Tag wurden wir rechtzeitig hingewiesen. Alles sauber, Frühstück ok. Buffet etwas versteckt aufgebaut, bei vollem Betrieb etwas eng. Zimmer schön groß, Bad sauber und einladend.
4 out of 5
by A verified traveler

Great location near shops and restaurants

Posted Sep 6, 2016
Pros: Location: harbor, restaurants and shopping all within walking distance
Although not near to what is considered "downtown", there is plenty within walking distance. The Hotel is quite old, but has charm and is clean an adequate for a few night's stay. If staying more nights, I might have wanted a little more. Breakfast is good and comes with the room. No real view and a lot of construction is in the area, but harbor is within walking distance. Wi-fi connections great
4 out of 5
by A verified traveler from Bowie MD

great location

Posted Aug 25, 2016
Pros: Just out the front door and up the street to the right, you will find a street that has a Dunkin Donuts, Subway, and a grocery store on it.
Cons: earlier check in time
Location: You can walk to the main shopping area, down to the water, the church that looks like a space ship, and to the Volcano House.
I like the idea of a breakfast served each morning. It's the same thing every day but it is included in price of room. The front desk person was very pleasant and helpful. And the housekeepers were very nice too. Take a wash cloth if you require one. That don't provide those.
4 out of 5
by A verified traveler

Nice hotel and close to all you want to do and see

Posted Aug 13, 2016
Iceland a wonderfully scenic experience. Some awesome sights.
4 out of 5
by A verified traveler from Washington

Reasonably priced and close to the action

Posted Aug 6, 2016
Pros: The view was great!
Location: Great shopping and close to restaurants. The harbor is just a few blocks away.
We had a 5th floor room with a wonderful view and in spite of the construction it was quiet when the windows were closed. The room (507) was of reasonable size and comfortable. The staff was helpful in organizing activities and an early breakfast for our 4:30 am departure.
4 out of 5
by A verified traveler from Grants Pass, OR, USA

Centrally located. Easy walk to harbor

Posted Aug 6, 2016
Pros: location
Cons: We both developed a rash- no bites-. Maybe a reaction to detergent, maybe bed bugs.
See what needs to be improved. Again, staff was great.
4 out of 5
by A verified traveler from Benfleet, England

Great hotel, good central location

Posted Jul 21, 2016
Pros: Excellent location
Location: Great for exploring the city,
Very comfortable stay, very friendly staff. Excellent breakfast provided.
4 out of 5
by A verified traveler

Nice Hotel in Close to Everything

Posted Jul 18, 2016
Hotel is great, staff is great, place is very well located, but like the other reviews state there is club/bar right across the street that is very noisy into the late hours of the night.
5 out of 5
by A verified traveler

Posted Jul 15, 2016
Front desk staff was very accomodating by helping us contact day tour providers and airport shuttle to arrange for hotel pick up.