Ratings based on 823 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice hotel and convenient location

Posted Jul 22, 2016
The staff were very helpful. The room was very small per American standards. The picture on the website of the outside of the hotel doesn't seem to match the reality.
5 out of 5
by A verified traveler from London

Very central hotel.

Posted Jun 29, 2016
Pros: Location and breakfast
Cons: Update the showers. Very loose on walls with the tiles needing a thorough bleaching and scrubbing.
Location: Central. Hotel's pick up point changes when Lauguvar st gets closed during summer and the pick up point changes. We were not advised of this at all.
Hotel is very central and has a great location so walking to the main city parts was so easy. The hotel has very steep steps which need to have a hand rail to make getting in so much easier. I am an able bodied person and i found them to be steep and difficult. The breakfast was excellent with ample choice for even the fussiest eaters like me. However the coffee and hot water for tea need regular replenishing to keep the water/coffee hot.
3 out of 5
by A verified traveler from PA

Nice Hotel

Posted Jun 19, 2016
Pros: Great location
Cons: Because of presents of a lot of bars and restaurants - good night sleep was a problem
Location: It this is center of the city ... you can do anything you want
Hotel is old, but functional. Stuff very friendly and accommodating
4 out of 5
by A verified traveler from Bloomington, Minnesota

Hotel doesn't has restaurant ,shower area is small

Posted Jun 15, 2016
Pros: Convenient to walk around downtown and most of interesting points. Staff people are so nice, helpful and friendly. Close to Tours Bus meeting point.
Cons: Breakfast may starts at 6:30 A.M. instead of 7:00 A.M. because some day tours pick up at 7:00 A.M. Shower area needs more space.
Location: Perfect to near downtown area and some Interesting points. Closer to all Tours bus pick up point.
The hotel bathroom has a shower area too small, same size in cruise ship. Breakfast buffet has no hot meal, but basic continental breakfast with variety. Entry hotel door is narrow and it has 6 or 7 steps up...inconvenient for moving luggage up and down to street level . Near all pick up point for day tour sightseeing. Staff people speaks English fluently and very helpfull. Television has only 3 or 4 local channels, NO International CNN.
5 out of 5
by A verified traveler

Perfect location.

Posted May 25, 2016
Spent a week in Reykjavik. The hotel was home away from home.....
5 out of 5
by A verified traveler from England

Great position central to all shops and services

Posted May 24, 2016
Arrived for a 3 night stay .Room very clean. Staff extremely helpful. Transport to and from the hotel very good and on time .
4 out of 5
by A verified traveler from UT

Hotel in center of Reyjkavik

Posted May 15, 2016
Pros: Staff, breakfast
Location: Near the harbor area, walk to beautiful cathedral, restaurants, shops.
Clean room, very helpful staff, great breakfast. They helped us book tours & print boarding passes.
5 out of 5
by A verified traveler

Excellent location, but parking was an issue.

Posted May 9, 2016
Pros: Location, breakfast and the front desk staff.
Great staff, location and breakfast. Parking was a bit of a problem, but the location made up for it. The hotel was on the street of the parade which made it very convenient.
3 out of 5
by A verified traveler from Bonn

Excellent location

Posted May 8, 2016
Pros: Location, friendly staff, free WiFi, nice breakfast.
Cons: Rooms are too small. Hotel is not accesable for disabled people.
The location of this hotel is excellent, however if you have a room facing the street it will get pretty noisy on weekend nights. The staff was helpful an friendly and the breakfast was nice. The rooms at this place are tiny though. With two suitcases in my room I was barely able to turn around. Room comfort is mediocre as well, which is why I would rate this place 3 stars at the most.
4 out of 5
by A verified traveler from Denver

Good location

Posted Apr 14, 2016
Pros: Great location. Staff was professional courteous, and very helpful
Cons: The package deal was overpriced
Location: Plenty of shops ,museums, and restaurants
Nice place, super buffet breakfast and coffee available all day is a nice touch. It seems overpriced For the value