Property amenity

Reviews of Hotel Keflavik by Reykjavik Keflavik Airport

4 out of 5
Hotel Keflavik by Reykjavik Keflavik Airport
Vatnsnesvegi 12-14, Reykjanesbær

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1003 reviews" "
Rating 8 - Good. 313 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 40 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night manager whose favorite flavor is salt was super helpful. Moved us to another suite when the first one was having heating problem.
Stayed 1 night in Mar 2024
Response from Igor M. on Mar 25, 2024
Thank you for your feedback! We're thrilled to hear that you found our staff to be super helpful during your stay. Ensuring your comfort and satisfaction is always our top priority. We're glad we could swiftly address the heating problem by moving you to another suite. Thank you for staying with us.Safe travels!

10/10 Excellent

Ingrid

Traveled with family and small children
Liked: Property conditions & facilities
Family room was a good size. Bathroom great with extra amenities like complimentary toothbrush/toothpaste. Staff was very friendly. Breakfast fantastic.
Stayed 1 night in Mar 2024
Response from Kind regards on Mar 17, 2024
Dear Ingrid, Thank you for the lovely review! We are really glad to know that you enjoyed your stay with us and that you enjoyed the amenities we offer. We sincerely hope to be able to host you again in the future!

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at Hotel Keflavik at 4AM after a flight, and the staff was SO accommodating and kind! They gave us a free breakfast, showed us to our very clean room, and we tried to sleep off the jetlag. The breakfast was OUT OF THIS WORLD and exactly what we needed after an overnight flight. We will come back for the food and the wonderful people!
Response from Katerina on Mar 6, 2024
Dear Jessica, thank you kindly for your wonderful review. We truly appreciate the time you took to put in a good word for us. We are glad that you enjoyed our breakfast and that you found our staff friendly and helpful. We would be delighted to welcome you again. Kind regards

8/10 Good

Lorna, Arnold

Traveled with family
Liked: Cleanliness, property conditions & facilities
We’ve stayed here many times before. Last year 2022, we celebrated my husbands 60th bday with some Norwegian and Icelandic friends. It was great. Love this hotel love the rooms. This month, I celebrated my 60th bday on Oct 7 with friends. It was really nice. Our room was beautiful. The only thing is breakfast is no longer free which we enjoyed for years.
Stayed 6 nights in Oct 2023
Response from Tanja on Oct 18, 2023
Thank you for your kind words and review. We're so happy to hear that you enjoyed your stay with us and we're looking forward to the next time you decide to visit.

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent four star hotel. rooms were exceptional as was the breakfast in the morning.
Stayed 1 night in Oct 2023
Response from Ivy on Oct 17, 2023
Thank you for choosing us . We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Aneta B. on Oct 17, 2023
Dear Lisa,Thank you for sharing your positive feedback and ratings! We're delighted to see that you had a great experience during your stay at our property.We look forward to welcoming you back in the future, and if there's anything specific you'd like to see improved, please feel free to share your suggestions. Your feedback is invaluable to us.Warm regards,Aneta B.

6/10 Okay

Tyler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Very average hotel. Did NOT provide any transportation options to the airport, did NOT have hot water in the showers. Very inconvenient layout to get around.
Stayed 1 night in Oct 2023
Response from Ivy on Oct 17, 2023
Thank you for taking the time to share your experience with us. We're pleased to hear that some aspects of your stay were positive. We apologize for any inconvenience you faced and assure you that we're actively addressing the concerns you raised. We do have reception and we provide 24/7 phone service. If you had informed us we would have done the best in our power to fix the inconvenience. Your feedback is valuable, and we hope to make your next stay more memorable. Kind regards,

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at Hotel Keflavik. They have an amazing breakfast buffet, dining options around, rooms are clean. If you rent a car quick drive to Reykjavik.
Stayed 6 nights in Oct 2023
Response from Igor S. on Oct 13, 2023
Dear Sandra,We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and clean. We were pleased that it had a restaurant for on-site late dinner after our flight and having a delicious breakfast available in the morning was perfect for our early trek to go see a few sights before our next flight out. We would have loved to stay longer and use more of their available facilities and features.
Stayed 1 night in Oct 2023
Response from K on Oct 8, 2023
Dear Debora,Thank you for your review! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

2/10 Terrible

Rebecca

Stayed 1 night in Oct 2023
Response from K on Oct 8, 2023
Dear Rebecca,Thank you for your review.Your happiness is our pleasure. We are sorry that we did not meet your expectations.We hold ourselves to the highest standards and we strive to provide the best experience to our guests with our services and 24/7 support. We really appreciate all the feedback. We apologize for any inconvenience you may had. We are looking forward to welcoming you in the future for a better experience.Best regards,Klimentina

8/10 Good

Kimaya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with convenient location for a flight! Very comfortable bed and spacious room. TV didn’t work, so they gave me free breakfast!
Stayed 1 night in Oct 2023
Response from Igor S. on Oct 7, 2023
Dear Kimaya,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards

10/10 Excellent

Milan

Stayed 1 night in Sep 2023
Response from Ivy on Oct 28, 2023
Thank you for choosing us . We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

10/10 Excellent

Amanda

Stayed 1 night in Sep 2023
Response from Apolonia on Sep 19, 2023
Dear Amanda, thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and we very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

10/10 Excellent

Maryellen

Stayed 2 nights in Sep 2023
Response from Igor S. on Oct 7, 2023
Dear Maryellen,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.Kind regards,

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free upgrade was lovely! And the Moet vending machine was a nice touch!
Stayed 2 nights in Sep 2023
Response from Sashko on Sep 16, 2023
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

8/10 Good

Bruno

Traveled with family
Liked: Cleanliness, staff & service
located very close to the airport
Stayed 1 night in Sep 2023
Response from Apolonia on Sep 12, 2023
Dear Bruno, thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and we very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

10/10 Excellent

Terry

Stayed 1 night in Aug 2023
Response from Igor S. on Sep 23, 2023
Dear Terry,Thank you for your amazing review.We are truly happy to hear that you had such a wonderful experience with us.We're really grateful for your precious feedback. We hope that you will be our honored guest in the future again.Best regards,

10/10 Excellent

Asta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Luxury apartments was superb.
Stayed 1 night in Aug 2023
Response from Apolonia on Aug 31, 2023
Dear Asta, we are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Apolonia on Sep 12, 2023
We are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.

8/10 Good

Max

Stayed 1 night in Aug 2023
Response from Tanja on Aug 13, 2023
Thank you for your review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

6/10 Okay

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service
A Closet with a Bath. We booked a Queen room of 215 sq ft. We got a closet with 2 twin beds, and barely room for that. No luggage racks, no place to put them. No place to put luggage! No windows or clothes closet: a glass door to the 6 sq ft balcony (unfurnished). A nightmare getting down the hallway with luggage: full of service carts at 8am and 2pm. Elevator for couples only. I gave them 3 stars because the beds were comfy and they gave us a late checkout. No shuttle since COVID. By the time you pay 2 taxis, better to bite the bullet and go to the Marriott.
Stayed 1 night in Aug 2023
Response from Veliche on Aug 6, 2023
Dear Carolyn, Thank you for review on your recent stay with us. We appreciate and value your feedback. We are truly saddened to hear that the facilities did not meet your expectation. Your feedback has been passed on to our upper staff who will look into areas that you believe we can improve on to enhance our guest's experience. We do hope that we get the chance to welcome you back in the future for a more positive visit. Best wishes,

8/10 Good

Dawn

Stayed 1 night in Aug 2023
Response from Igor S. on Aug 23, 2023
Dear Dawn,We really do appreciate your review!We're very happy to hear that you enjoyed your stay with us, and we're also thankfull for your generous feedback.Kindest regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for proximity to the airport. Family suites are set up well and take advantage of every bit of space. Breakfast was pretty extensive for a small extra charge that was well worth it
Stayed 1 night in Jul 2023
Response from ETX-Joelsigurdsson8 on Jul 25, 2023
Dear David,Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.Kindest regards

8/10 Good

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Igor M. on Jul 23, 2023
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

10/10 Excellent

Avinash

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tanja on Jul 16, 2023
Thank you for your stellar review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By Airport and Blue Lagoon - good food & rooms!
Hotel was very close to the airport with kind people working there. Room single was perfect for me. Hotel has an over the top designer vibe thats cool. Breakfast and restaurant were both great. I would book again.
front patio area
Stayed 1 night in Jul 2023
Response from Tanja on Jul 16, 2023
We sincerely appreciate you taking the time to share your positive experience with us! Thank you for your stellar review and we hope we can welcome you back in the future. Best and warmest wishes from our team.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very stylish, clean and has a great restaurant and bar. Would highly recommend.
Stayed 1 night in Jul 2023
Response from Veliche on Jul 13, 2023
Dear Chris,Thank you for your kind review and the perfect score, we appreciate it. We are glad you had such an enjoyable stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

10/10 Excellent

srinivas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good with many options.
Stayed 2 nights in Jun 2023
Response from Igor S. on Jun 15, 2023
We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.

8/10 Good

m bulent

Stayed 1 night in Jun 2023
Response from Igor S. on Jun 15, 2023
Thank you for your generous words and amazing review.We are truly happy indeed to hear that you had such a wonderful experience with us.We're really grateful for your precious feedback. We hope that you will be our honored guest in the future again.best regards,

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Klimentina on Jun 13, 2023
Dear William,Thank you for your review! Your happiness is our pleasure. We hold ourselves to the highest standards and we strive to provide the best experience to our guests. You are always welcome.Best regards,Klimentina

8/10 Good

natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was within walking distance of the water and of a nearby restaurant which was a nice surprise. The rooms were modern, clean and quite spacious. The lobby area, bar and restaurant were very nicely decorated and very pretty. This property actually exceeded our expectations. We were in a family room on the first floor. Front desk staff were friendly. I would recommend.
Stayed 1 night in May 2023
Response from Igor S. on Jun 4, 2023
Dear Natalia,It's wonderful to know that we exceeded your expectations during your stay. We take pride in providing our guests with exceptional service and amenities, and we're glad that you enjoyed everything. We hope to welcome you back soon!Kind regards,

6/10 Okay

Yuhong

Traveled with family
Music run whole night, and no shuttle service offered by hotel.
Stayed 1 night in May 2023
Response from Sashko on May 29, 2023
Thank you for your review. We sincerely appreciate and value your comments on areas within our apartment hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

6/10 Okay

HAFIZ

Stayed 1 night in May 2023
Response from Igor S. on Jun 15, 2023
We really do appreciate your review!We're pleased to hear that you enjoyed your stay with us, and we're also thankfull for your generous feedback, as it helps us to improve our performances and to deliver a high standard of service for future guests.Best regards,

10/10 Excellent

Gerlinde

Stayed 2 nights in May 2023
Response from Apolonia on May 27, 2023
Dear Gerlinde, thank you for your kind words. We appreciate you taking the time to share your experience of your stay with us. We count ourselves lucky for guests like you. We look forward to welcome you again in the future.

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was more than what I expected. From front desk welcoming to the room and dining experience was just wonderful! A definite comeback and not to mention was able to cash in their atm on-site.
Stayed 1 night in May 2023
Response from Marie on May 22, 2023
Dear Katherine, Thank you for your lovely review.We are very glad to hear that you liked your stay with us.Our whole team works very hard to keep our guests happy, we do everything we can so we could provide you with the best experience.Hopefully, we will have the pleasure of being your hosts again in the future. Best wishes and many more travels,Marie

10/10 Excellent

Breanne Noelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean rooms. The bed is very comfortable. It’s in a good location so it’s walkable to restaurants
Stayed 1 night in May 2023
Response from Igor S. on May 21, 2023
Dear Breanne,We're so happy that you had a great time at our property! Our goal is to provide our guests with a comfortable and enjoyable stay, and we're thrilled that we succeeded in doing so. Thank you for your kind words, and we look forward to your next visit!Best regards,

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!!
Stayed 1 night in May 2023
Response from ETX-Joelsigurdsson8 on May 25, 2023
Dear Allen,Thank you for the kind words! We’re so happy your visit at went so smoothly. We’d love to continue providing great service to awesome guests like you and we look forward to welcoming you in the future.Best regards,

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking property
Stayed 1 night in May 2023
Response from Igor S. on May 18, 2023
Dear Cassandra,We're delighted that you had a memorable stay with us! Thank you for your glowing review and for taking the time to share your experience. We hope to have the pleasure of hosting you again in the future.best regards,

10/10 Excellent

ryan

Liked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Igor S. on May 16, 2023
We're thrilled to hear that you had a fantastic stay with us! Your kind words mean a lot to our team, and we're grateful for your positive feedback. Thank you for choosing our property, and we hope to see you again soon!Best regards,

10/10 Excellent

Barbara, Muskego

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Found a table overlooking the dining area in the solarium where we could have our private happy hour. That was very nice.
Stayed 1 night in May 2023
Response from Igor S. on May 11, 2023
Dear Barbara,We are very delighted with your outstanding review of your recent stay with us. We are glad you enjoyed your vacation and are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.

4/10 Poor

Meghana

Stayed 1 night in May 2023
Response from Igor S. on May 11, 2023
We really do appreciate your review!We're also thankfull for your generous feedback, as it helps us improve our performances and deliver a high service standard for future guests.Best regards,

10/10 Excellent

Casey, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near airport for early morning departure. Much nicer hotel than we were expecting. Excellent restaurant.
Stayed 1 night in Apr 2023
Response from Tanja on Apr 17, 2023
Thank you so much for your stellar review! We’re thrilled to hear you enjoyed your stay with us. We hope we can welcome you back in the future. Best and warmest wishes from our team.

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel but restaurant closes really early
Gorgeous hotel. Balances modern with classic. Bummed the restaurant closed so early, we had to go eat somewhere else, despite being at a nice hotel… It was weird. Other than that, it was great.
Stayed 1 night in Apr 2023
Response from Igor on Apr 11, 2023
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

Donna

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
the place is a gem in a very small part of ICELAND. LOVELY RESTAURANT, WONDERFUL BREAKFAST, GREAT FRONT COUNTER THAT IS VERY HELPFUL.
Stayed 1 night in Apr 2023
Response from Igor S. on Apr 10, 2023
Dear Donna,We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.Best regards,

10/10 Excellent

Maricelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded to the diamond suite!
Stayed 1 night in Apr 2023
Response from Igor S. on Apr 10, 2023
Thank you for your generous words and amazing review.We are truly happy indeed to hear that you had such a wonderful experience with us.We're really grateful for your precious feedback. We hope that you will be our honored guest in the future again.Best regards,

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a luxury hotel. Staff was very friendly & responsive. Breakfast was AMAZING!
Stayed 1 night in Apr 2023
Response from Igor S. on Apr 5, 2023
Dear Marianne,We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.

8/10 Good

Jeff

Stayed 1 night in Mar 2023
Response from Igor S. on Apr 20, 2023
Dear Jeff,Thank you for your excellent review of your recent stay with us. We are glad to hear you enjoyed your stay and we really appreciate all your feedback. Thank you very much for your visit to our place.Kind regards,

10/10 Excellent

Cameron

Stayed 1 night in Mar 2023
Response from Andrija on Nov 7, 2023
Thank you for taking the time to share your positive experience with us. We strive to deliver top-notch service and amenities to every guest, and we're delighted that you had a fantastic stay. We hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Keflavik is a lovely place to stay!
Excellent staff, hotel room was very spacious, clean, quiet, and beautiful! Loved the bathtub in the bathroom! Would definitely recommend this hotel and the lovely Kef restaurant inside! Wonderful complimentary breakfast too!
Stayed 1 night in Mar 2023
Response from Igor S. on Mar 24, 2023
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Kind regards,

10/10 Excellent

Ramona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpectedly beautiful hotel close to airport in a small town close to the water. Area is safe but not super pretty. Hotel is amazing.
Stayed 1 night in Mar 2023
Response from Tanja on Mar 6, 2023
Thank you so much for your stellar review! We’re thrilled to hear you enjoyed your stay with us. We hope we can welcome you back in the future. Best and warmest wishes from our team.