Ratings based on 779 Verified Reviews

3.7 out of 5
82% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from Redditch UK

Pleasant 3-star Hotel close to all amenities

Posted Jan 11, 2018
Pros: What we really liked about this hotel was the service from the staff which was excellent special mention to the night shift Manager always smiling.
Cons: The restaurant could be improved meals that can be ordered are very limited
Location: Right opposite the church 10 mins walk right into the town location is excellent
Enjoyable stay at this hotel, rooms compared to other European hotels are small but clean & functional we did think painting the walls black was strange because it makes the rooms look smaller & the colour is not exactly uplifting. The hotel is opposite the main church so getting lost would be difficult bus stop number 8 where all the tours airport express etc pick up drop off is only 5 mins from hotel.there is complimentary coffee tea water etc which was a bonus the complimentary breakfast is excellent & we had 2 breakfast outside of the stipulated hours which the night shift manager took care of us he was brilliant & would not look out of place in a 4 star hotel so thank you to him for that
4 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Fantastic location

Posted Jan 5, 2018
Pros: The location is great , and the night staff very helpful . The warm comfortable bar was also , friendly and nice place to spend some time
Location: Halgrimskirkja is right opposite so you know where the Hotel is from pretty much anywhere in the city . The shops are just around the corner
I wanted a Hotel close to the centre , near the tour pick up points and easy to find . This Hotel delivers in all these areas . Even though I arrived quite late , I was made to feel very welcome by the night staff who could not do enough to help me settle in . If you are looking for something in easy reach of the shops and restaurants, then it is tough to beat .
Comment from Hotel Management
Jan 10, 2018 by Zane Grube, Hotel Management
Hello, Thank you for such a positive feedback, we really appreciate it! Looking forward to see you with us again :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Strasburg Ohio

Good location in the city.

Posted Jan 2, 2018
Pros: Location
Location: Hallgrímskirkja was across the street, lots of shops and restaurants next to the hotel. Good Location.
We only spent 1 night and it was right across the street from the big church(Hallgrímskirkja). Location was very central with lots of restaurants, shops and taverns. Breakfast was good and the hotel let us check in early which was nice. They had a room that was open early in the morining but was very small, we could have waited until a larger room was ready but we took the early small room. Overall it was good location and staff was friendly.
Comment from Hotel Management
Jan 3, 2018 by Zane Grube, Hotel Management
Hello, Thank you for your feedback, we really appreciate it! Looking forward to see you with us again :)
4 out of 5
Recommended
for Everyone
by A verified traveler from SF

Excellent location, friendly staff

Posted Dec 30, 2017
Pros: Breakfast buffet, location
Cons: Ideally would have earlier check in time
Location: On one of the main strips in Reykjavik, lots of bars and restaurants nearby
Clean, basic hotel, good experience for the price. Location was excellent.
Comment from Hotel Management
Jan 1, 2018 by Zane Grube, Hotel Management
Hello, Thank you for your feedback, we really appreciate it. Looking forward to see you with us again :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Ice Caves

Posted Dec 26, 2017
Pros: Location - it was directly across from the big church as well as our pick up site for the three day Ice Cave, Glacier Walk, Northern Lights tour.
Cons: Not a thing.
Upon arrival and check in the clerk offered to carry our bags to the fourth floor because there is no elevator. No need - we only had a backpack. The breakfast is substantial and both hot and cold items are offered. Coffee and tea is 24/7 and you can take it to your room if you want. The clerk made our reservations for the Blue Lagoon as well as the bus back to the airport for our flight to Amsterdam. It was a wonderful place to stay.
Comment from Hotel Management
Dec 27, 2017 by Zane Grube, Hotel Management
Hello, Thank you for your feedback, we really appreciate it! And we are looking forward to see you with us again :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Iceland

Posted Dec 16, 2017
Staff gave us a warm welcome on a cold day. Offered to carry our bags to the room because there is no elevator. Offered to bring us tea and coffee to our room. We could not have had a better welcome! Breakfast is outstanding! Variety included Cold cereals, how waffles, Nutella, jams, syrups, herring, yogurt, tuna salad, perfectly boiled eggs, breads, coffee, tea, hot chocolate and more for 2.5 hours every morning.
Comment from Hotel Management
Dec 18, 2017 by Zane Grube, Hotel Management
Hello, We are very pleased that you were happy with your stay and we are looking forward to see you with us again :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Freat hotel

Posted Dec 3, 2017
Pros: Everything
Cons: Will be even better when the building work is finished
Location: Bustling town centre just round the corner. Ornate church across the road. Various museums close by. Good selection of sight seeing trips.
Hotel staff were very friendly and helpful. When we had a problem with our room they were straight there to sort it out without any hesitation. We would book here again and recommend to friends and family.
Comment from Hotel Management
Dec 7, 2017 by Zane Grube, Hotel Management
Hello, Thank you for staying with us. We appreciate your feedback! Looking forward to see you with us again :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Great location, free coffee!

Posted Dec 1, 2017
We had a great three night stay here, ideally located opposite Hallgrims kirk. Free coffee in lounge, and friendly staff. Simple rooms with very comfy bed's. Excellent I would go back.
Comment from Hotel Management
Dec 7, 2017 by Zane Grube, Hotel Management
Hello, Thank you for staying with us. We appreciate your feedback! Looking forward to see you with us again :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient, nice staff

Posted Nov 26, 2017
This was perfectly located for a very late arrival into the KEF airport and a walking tour at 10 am. We could see the Leifur Ericiksson statue fromtge hotel. Breakfast is great! Hotel staff are very kind.
Comment from Hotel Management
Nov 30, 2017 by Zane Grube, Hotel Management
Hello, Thank you for staying with us. We appreciate your feedback! Looking forward to see you with us again :)
3 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Posted Nov 23, 2017
Great location, small rooms and showers.
Comment from Hotel Management
Dec 2, 2017 by Zane Grube, Hotel Management
Hello, Thank you for staying with us. We appreciate your feedback! We would be happy if you would visit us again and feel free to request a bigger room.