Reception

Reviews of Hotel Reykjavik Centrum

4 out of 5
Hotel Reykjavik Centrum
Adalstraeti 16, Reykjavik

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1005 reviews" "
Rating 8 - Good. 262 out of 1005 reviews" "
Rating 6 - Okay. 44 out of 1005 reviews" "
Rating 4 - Poor. 11 out of 1005 reviews" "
Rating 2 - Terrible. 7 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in an ideal location to explore Iceland and the capital.
Stayed 4 nights in Mar 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel in the middle of it all. Easily walkable to rainbow street, the food hall, the harbor and other popular places downtown. Parking in the garage near city hall is confusing, but not a responsibility of the hotel. Great staff who was accessible whenever I had questions.
Stayed 2 nights in Mar 2024

10/10 Excellent

David Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well positioned and a fabulous breakfast
Stayed 4 nights in Mar 2024

10/10 Excellent

Philippa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really glad we found this hotel for our 4day trip exploring Iceland, the hotel was very clean, quiet and welcoming, the location was brilliant to explore Reykjavik with the bus stop for excursions pick-up/drop-off only a 2minute walk from the hotel, would definitely stay here again
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrum means center and that's what this hotel is. You are .6 miles (1 km) from everything, shops, restaurants, convenience stores, etc. The bathroom did have a little bit of a musty smell, but it wasn't too bad. The heated floors were great. Garbage pick-up is on Mondays so the trucks outside can be a little noisy.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kirsten

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are unbelievably helpful and welcoming. Everyone we encountered from the cleaning staff, front desk, bar and breakfast were outstanding, friendly and personable. The rooms are a great size, decent shower. The location couldn't be better for exploring Reykjavik.
Stayed 7 nights in Feb 2024

10/10 Excellent

Shelley ILANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was quite small but that was fine. We had everything we needed. No extra charges for safe. Comfy and very quiet which was great as it is so central. We slept so well. Breakfast was excellent. Thanks for a very good stay
Stayed 3 nights in Feb 2024

8/10 Good

Basketball

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is classic, well-decorated. The room is clean, tidy and spacious. The location is excellent, easy reach the famous spots and shopping. The bathroom's size is OK but the shower area is too tiny, i am 5'8 and not huge, but i found it difficult to turn around in the shower area. I think the no. of sockets is not enough.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at if you’re planning on visiting Iceland and want to stay in Reykjavik! This hotel is super nice because it’s traditional but modern at the same time. The location is great, close/walkable to main places in town (e.g just less than 10 min walk to the Rainbow Street). You have plenty of supermarkets (which are open from very early until late at night) as well as many options for restaurants, bars etc. it’s also just a 2 min walk from Bus Stop #1 which is where you would stop to/from the airport as well as all excursions/tours you book (bus stop #1 is one of the main pick up points). Staff in this property is super nice and helpful, it was my mum’s bday and I asked them if it was possible to leave something in the room for when we arrive and they left a sweets platter with a nice happy bday message :) The room was nice, clean, bright and modern with enough space for everything. Beds super comfy too. Would definitely comeback if visiting Reykjavik again! :)
Stayed 5 nights in Feb 2024

10/10 Excellent

Samantha

Stayed 10 nights in Jan 2024

8/10 Good

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 5 nights in Jan 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the hotel was located on top of an historic site
Stayed 1 night in Jan 2024

10/10 Excellent

Antonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central so good location, helpful team, we enjoyed the stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks!
Stayed 3 nights in Jan 2024

10/10 Excellent

Julie, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spotless, the location is a 2 min walk to bus stop #1, is walkable to the harbor and all city attractions are within a 15 min walk. The staff at the front desk is AMAZING - they are knowledgable, welcoming, helpful and wonderful. The beds are super comfy, the rooms could use a couple more hooks for towels and robes.
Stayed 6 nights in Dec 2023

10/10 Excellent

TImothy James

Stayed 3 nights in Jan 2024

10/10 Excellent

Taruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and modern hotel with incredible service friendly staff who was doing a lot for me regarding booking to the blue lagoon and sky lagoon. Incredible impressive service on their end.
Stayed 1 night in Dec 2023

10/10 Excellent

amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked staying at this property it was ideal for convenience and near to everything, harbour, bus stops, restaurants. Hotel was very clean. Reception staff were helpful
Stayed 3 nights in Dec 2023

10/10 Excellent

Fen, Rockville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Asra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t recommend this enough. The staff is wonderful and so is the hotel. Location is impossible to beat.you can walk to everything and catch all the tour buses from about two minutes away at bud stop #1. We loved it!
Stayed 5 nights in Dec 2023

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On the oldest street in Reykjavik, so it is in the heart of the city. Breakfast buffet was substantial, so we only needed two meals day. We were able to walk to most of the main sights in the city, and there was an easy connection to Hwy 1 which goes all the way around the island, so it was east to drive to other locations.
Stayed 5 nights in Dec 2023

8/10 Good

Gayle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and accommodating. The location was perfect for easy access to bus stop 1, the walking streets, and the harbor. It was beautifully decorated for the winter holidays.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, staff were very helpful. Location was perfect for exploring.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher

Stayed 6 nights in Dec 2023

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The stay here was quite nice. I will say that the evening front desk person was so incredibly helpful. They were eager to help clarify any questions and was a great representative for the hotel. By contrast however, the daytime front desk rep was...less than pleasant or helpful. For instance, while the nightime rep kindly offered to help clarify the tour meeting points by phoning - the daytime rep told me I could call from my room. Not very nice if you are looking for guidance for your stay in Reykjavik.

2/10 Terrible

Andrew

Stayed 4 nights in Nov 2023

10/10 Excellent

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In great location for exploring. Near bus stop for pickups and drop offs. Friendly, helpful staff. Lovely atmosphere.
Stayed 2 nights in Nov 2023

10/10 Excellent

Hwangji, Ashburn

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel with the walking distances to major attractions.
Stayed 4 nights in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location. Staff were very helpful and breakfast was amazing
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, Comfy Property
We loved our stay here. The room, the amenities, the staff, the location, and (especially) the bed/bedding. Will definitely book here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Dawn Rita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Rooms are small, but clean. Breakfast buffet for an additional cost was good and had a nice variety. Easy walking distance to a variety of restaurants, shops, and local attractions. The bus stop for excursion pick-up was one block away which was very convenient.
Stayed 5 nights in Nov 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff is helpful and informative information of getting taxis and local transportations.
Stayed 1 night in Oct 2023
Response from Natalía - Reception on Nov 8, 2023
Dear Nancy,Thank you for your kind review! We are so glad that you found the staff to be helpful. Hope to welcome you back someday.

10/10 Excellent

dean andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position to enjoy the wonders of Reykjavik. Hotel is clean and staff are friendly. Would highly recommend.
Stayed 4 nights in Oct 2023
Response from Natalía - Reception on Nov 8, 2023
Dear Dean,Thank you for taking the time to write us such a positive review! We are really happy to hear that you liked the hotel and would love to have you back.

8/10 Good

Karem

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2023
Response from Natalía - Reception on Nov 8, 2023
Dear Karem,Thank you for writing us a nice review. Glad to hear you had a great stay!

10/10 Excellent

Jamie

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Natalía on Nov 8, 2023
Thank you for the review!

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Natalía - Reception on Nov 8, 2023
Thank you for the review!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great central location to everything. Very friendly service. European style and feel. Exactly what I was looking for with my choice. Would definitely stay again when I return to Iceland.
Stayed 7 nights in Oct 2023
Response from Natalía - Reception on Nov 12, 2023
Dear Joseph,Thank you for writing us such a positive review! We are glad to hear you found our location, service and style to your liking. Hope to welcome you back some day.

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice boutique hotel in a great location in downtown Reykjavik. Right in the heart of the town with everything walkable. The staff was VERY friendly and helpful. Room was exceedingly clean, and quite comfortable. We got the suite which was nice, except you need to know that the bedroom is up a narrow set of stairs, and the bathroom is on the main floor. So middle of the night runs to the bathroom are a little tricky, but we got used to it. Nice breakfast too.
Stayed 4 nights in Oct 2023
Response from Natalía - Reception on Nov 12, 2023
Dear Peter,Thank you for taking the time to write us such a kind review. We are delighted to hear that our location, staff, breakfast and cleanliness were to your liking. All our Junior Suites are on two stories and might not be comfortable for all guests, I would suggest the Deluxe category if you ever come visit us again which we hope you do.

10/10 Excellent

Jeffry

Stayed 2 nights in Oct 2023
Response from Natalía - Reception on Nov 8, 2023
Thank you for the review!

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice boutique hotel in a great location in downtown Reykjavik. Right in the heart of the town with everything walkable. The staff was VERY friendly and helpful. Room was exceedingly clean, and quite comfortable. We got the suite which was nice, except you need to know that the bedroom is up a narrow set of stairs, and the bathroom is on the main floor. So middle of the night runs to the bathroom are a little tricky, but we got used to it. Nice breakfast too.
Stayed 6 nights in Oct 2023

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ideally located. Rooms were very nice and clean. Wouldn’t hesitate to stay there again
Stayed 4 nights in Oct 2023
Response from Natalía - Reception on Nov 12, 2023
Dear Natasha,Thank you for your kind review. We are very happy to hear that you liked the location and cleanliness of our hotel. We would love to accommodate you again.

10/10 Excellent

Donald, Woodinville

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in Reykjavik!
Stayed 2 nights in Oct 2023
Response from Natalía - Reception on Nov 12, 2023
Dear Donald,Thank you for the 5 star review. We feel honored to be your favorite hotel in Reykjavík! If you are ever back in the city we hope you will stay with us again.

10/10 Excellent

Juan de jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice
Nice location, the staff so friendly, just perfect to make the city stop.
Stayed 2 nights in Oct 2023
Response from Natalía - Reception on Nov 12, 2023
Dear Juan,Thank you for the 5 star review! Lovely to hear you liked the location and staff.

8/10 Good

Mary

Stayed 1 night in Oct 2023
Response from Natalía - Reception on Nov 8, 2023
Thank you for the review!

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
My stay at the hotel was acceptable. We reserved the most basic of rooms and our needs were met. The staff was wonderful as was breakfast. I did not have a clean comforter upon arrival but it was replaced. The neighborhood was great. For travelers considering this hotel, I would recommend not having a vehicle. There’s a parking lot nearby that fills up quickly and the parking has a 3 hr limit so you need to keep feeding meter throughout the day (online will only let you pay for 3 hrs total in a day).
Stayed 4 nights in Oct 2023
Response from Natalía - Reception on Nov 12, 2023
Dear Rachel,Thank you for your review and valuable feedback. We are glad to hear you like the staff, neighborhood and breakfast. We sincerely apologize for the comforter not being clean upon arrival and the problems you experienced parking, if you are ever back at our hotel then please talk to the reception for valuable information on parking.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, and so are the staff!
Stayed 4 nights in Oct 2023
Response from Natalía - Reception on Nov 10, 2023
Dear Michael,Thank you for the nice review. We are happy to hear you liked the hotel and the staff.

10/10 Excellent

James Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 3 nights in Oct 2023
Response from Natalía - Reception on Nov 10, 2023
Dear James,Thank you for giving us a 5-star review! We are very glad to hear you had a great experience at our hotel.