You get what you pay for..
Posted Oct 15, 2016
We booked the hotel on Expedia as part of a package with Icelandic Airlines. The hotel was centrally located near the harbor, and "city center" with its many shops and restaurants. It was a thirty minute drive from the airport. The hotel has no shuttle service, but helped arrange cabs on arrival for our party of 10. The king size bed was made up with two individual sheeted throws, but no top sheet. The bathroom was clean, but had an odor that required keeping the door closed, or you would not have been able to stay in the room. (We tried to change rooms, but none were available.) The hotel serves a nice buffet style breakfast, with a good selection of breads, meats, cheeses, fruits, cereals, and eggs / sausage / bacon cooked to order. That was actually the nicest part of the stay. The staff was friendly but inexperienced, especially in the bar, where each night the crew was teaching each other to make cocktails. The hotel was adequate for the price, but definitely not one I would book again.
Comment from Hotel Management
Oct 17, 2016 by Marc E, Hotel Management
Thank you for posting your review. It is somewhat disappointing that we could not meet all your expectations on your last stay with us. Be assured that I have addressed the issues you have encountered with the regarding teams to ensure this was a one off. I truly hope to be able to welcome you back to show case you that we can meet or even exceed your expectations.
With very kind regards