Ratings based on 617 Verified Reviews

3.6 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2017
Location of Hotel: 20 Mins walking time to downtown Reykjavik (1.5. Miles). It's a nice walk thru the park where you can feed the geese and ducks. One of the largest Hotel in Reykjavik. Everything in Reykjavik is expensive espically eating. Pizza is 30.00 for a 12 inch, hamburger cost about $25.00. Expect to pay $50 to $60 per person for dinner
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Catharines, ON

Nice Hotel, a short walk from downtown.

Posted Mar 23, 2017
Pros: Found the Hotel relaxing and quiet. The buffet breakfast was excellent. Food in the dinning room was also very good.
Cons: The Hotel is showing wear, but this is being worked on.
Location: The Hotel is 15 to 20 minutes from downtown were there are a lot of shops and restaurants. The bus also stops in front of the Hotel to go downtown.
A nice Hotel within a 15 to 20 minute walk from downtown. Some of the Hotel shows wear, but that is being worked on. The buffet breakfast is excellent. The employees are all very friendly. Front desk service is great.
2 out of 5
by A verified traveler from Ontario, Canada

Decent hotel; not as advertised

Posted Mar 15, 2017
The hotel was fine, but our room could only be described as 90s stockbroker. Ripped carpet, pink garbage cans, carpeted shelves. This hotel is in serious need of an update. There was nothing awful with it, but at a comparable (higher) price to 4 other hotels I stayed at in Iceland, this was the worst. Maybe including breakfast would have helped? The buffet was amazing. The pictures for this hotel do not reflect how much work it needs.
Comment from Hotel Management
Mar 21, 2017 by Sonja, Hotel Management
Dear Sarah, Thank you for your feedback on your experience staying in our hotel. Our 'classic' hotel is indeed in need of modernization and we are currently 'refreshing up' the hotel. Hopefully, you will give us another opportunity to make your stay even more enjoyable and 'modern' the next time you visit the Island. Warmest Regards,
3 out of 5
by A verified traveler from California.

Not worth the money.

Posted Mar 13, 2017
The facility needs a throughout upgrade. We stayed at a business room and it is not clean; poor drainage system in the bathroom resulting in bad smell. Old heating / AC system that does not work properly. The food is over price. The location is 15-walk to downtown and the main Reykjavik Flybus. The staff is nice and attentive. The breakfast offers variety of choices.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Nice hotel - not central to main center of town

Posted Mar 8, 2017
Pros: Comfortable room, friendly staff
Location: A 20 minute walk from central area, nothing much around the hotel - there is a museum and a library in walking distance.
The hotel is a nice, clean, comfortable hotel with a friendly and helpful staff. The rooms are well appointed and there is good counter space in the bathroom (always a plus!). While there is a small gym on premises, it is limited to one stationary bike, a treadmill, an elliptical machine and some free weights. The plus, it is open 24/7. There is no spa on site. The hotel is about a 20 minute walk to the downtown/central area or a short taxi ride.
3 out of 5
by A verified traveler from NH

'50s Soviet Era Cold War Construction

Posted Mar 6, 2017
Pros: Spacious room. Friendly, Helpful, Staff Great Breakfast Great, expensive dinner buffet Tour Busses pick up right there, usually no transfer needed
Cons: 15 min walk to edge of downtown No food near by "Renovated" rooms need renovation Windows do not work Black eye upon Radisson and Farmer's Accociation
Location: Nothing, Except watch and listen to the planes land and take off at the domestic airport across the street.
I stayed here with my family in early March 2017. We had a Jr Suite on the 4th floor (old part of the building). To stay at this hotel you must understand the building where you will be staying. The Farmer’s Association (Union) built the main part of the building from 1956 to 1962 when the first guest checked in. Think Soviet Cold War Era construction. The second, smaller part was built in the early 80’s but has not fared much better. The outside is crumbling and the windows are failing. Our room appears to have been renovated 8-10 years ago and has significant wear. The bathroom had the look of a renovation in the early 80’s. The tiles were covered with soap film and were cracked. Several lights did not work and there were unprotected halogen torch lights that have been banned in the US for their fire danger. Radisson took over management in the 90’s, but their hands are tied by the Union owners. Any renovations or updating has to be funded and approved by the Union. They are clearly not spending money on the building. Take a trip to the 7th floor to see the “Balcony” and check out the original lighting. You get to step back into the 60’s. Conclusion: This is a 3 star Comfort Inn Type property with a fancy lobby and expensive food in a poor location. If I returned to Iceland I would not stay here. The Union needs to sell the hotel to someone who will fully renovate it or put the money into it. It is a black eye upon the Union and the Radisson Blu Flag in this condition.
Comment from Hotel Management
Mar 21, 2017 by Sonja, Hotel Management
Dear Chris, Thank you for taking the time to write and share your observations and experience of our hotel. Please rest assured that we are working diligently at improving our product and guest experience. Hopefully at some point in the future, you'll give us another opportunity to try us again. Do not hesitate to contact me directly for any future reservations. Nevertheless, your valuable comments have been distributed to related departments to take the necessary actions needed to ensure our guests receive only the best service and valuable customer experience. warmest regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Modern rooms, excellent breakfast

Posted Mar 4, 2017
We booked a superior room and it did not disappoint. The shower was fantastic and the addition of an espresso coffee maker was excellent. We went and bought the same model when we got home. Our booking did not include breakfast so this was an additional cost each morning and at approx £20 a head we made sure to take full advantage of the fine spread that was on display. All the staff we encountered were friendly and professional. The hotel itself was just over 1 mile from the centre of Reykjavic and it is a nice walk down (about 20mins) past a big lake with swans and ducks. I would definitely book again if was going back.
3 out of 5
Recommended
for Everyone
by A verified traveler from ny usa

Posted Mar 1, 2017
Toilet had functional problems. Bed was not so comfortable but clean. Jr suit room was spacious but has limited outlets for our electronics
Comment from Hotel Management
Mar 21, 2017 by Sonja, Hotel Management
Dear Guest, Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Good hotel. Fifteen minute walk to city centre.

Posted Feb 28, 2017
Pros: Breakfast buffet was excellent. Rooms very nice.
Cons: Modernisation of bathroom.
Location: Just outside city centre however a very pleasant stroll past City Lake into town,
Staff were very helpful. Restaurants were very good. Rooms were clean well appointed and warm !!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel in Reykjavik

Posted Feb 26, 2017
Pros: it was very comfortable
Location: Easy 15 minute walk into the centre but tricky underfoot conditions despite temperature being above normal 5C when we were there usually about -5
This was a good Hotel in Reykjavik which is a 15 min walk from the centre. Excellent breakfast and pleasant and comfortable room and bar area. Not the cheapest of Hotels, but Iceland is not a place that is inexpensive anyway!!