Ratings based on 256 Verified Reviews

4.1 out of 5
81% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from WV

in need of an upgrade

Posted Jul 8, 2017
Room was musty and in need of an upgrade. Lobby and staff were nice.
Comment from Hotel Management
Jul 10, 2017 by The Fairfield Team, Hotel Management
We apologize for your inconvenience. Your feedback is vital to our development. Your comments will be shared within our property. Kindest Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel

Posted May 5, 2017
Cons: The breakfast could be more Gourmet
Location: Close to all shopping locations and gas stations
I enjoy the conference and convenience the breakfast can use a little work but I enjoy your breakfast area convenient to all shopping locations like that Envy need to the highway and gas stations also like that
Comment from Hotel Management
May 5, 2017 by Fairfield Inn Team, Hotel Management
Thank you for taking the time for completing a survey. We appreciate you!
4 out of 5
Recommended
for Everyone
by A verified traveler from columbus ohio

Refrigerator was leaking otherwise room was ok

Posted May 3, 2017
Experience was not bad. The staff was good and room was clean. Bed linens were clean
Comment from Hotel Management
May 7, 2017 by Fairfield Inn Team, Hotel Management
Thank you for taking the time to complete a hotel survey. Your feedback is vital to our development. We apologize for you inconvenience. This information has been shared with the appropriate hotel team.
5 out of 5
by A verified traveler

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
Apr 24, 2017
Thank you for taking the time to complete a guest review. We appreciate you! Kindest Regards, The Fairfield Inn Team
3 out of 5
by Vicky

Posted Apr 18, 2017 on Hotels
Noise was a factor. Could hear other rooms and hall. Nice continental breakfast. Nice staff.
Comment from Hotel Management
Apr 24, 2017
Thank you for taking the time to complete a hotel review. We apologize for your inconvenience. Your feedback is vital to our development. Kindest Regards, The Fairfield Inn Team
3 out of 5
by Linda

not a relaxing day

Posted Apr 16, 2017 on Hotels
Wanted a quiet day away and got a noisy room with a jetted tub to relax in but not all the jets workers properly definitely not a relaxing day.
Comment from Hotel Management
Apr 24, 2017
We are so sorry for your inconvenience. Thank you for taking the time to complete a hotel survey. In our strive for greatness it seems we dropped the ball on your recent stay. We do hope to see you back at the hotel in hopes to offer you a better experience. Kindest Regards, The Fairfield Inn Team
4 out of 5
by A verified traveler

Posted Apr 16, 2017 on Hotels
Comment from Hotel Management
Apr 24, 2017
Thank you for taking the time to complete a hotel survey. We appreciate you! Kindest Regards, The Fairfield Inn Team
4 out of 5
by A verified traveler

Posted Apr 10, 2017 on Hotels
Room and bathroom could use some updates.
Comment from Hotel Management
Apr 18, 2017
Thank you for taking the time to comment about your recent experience with us. We appreciate your feedback as it is vital to our development. Our guest rooms have been renovated finishing in January and we do have bathroom renovations scheduled to be renovated this year. We hope to see you back to enjoy our renovations. Kindest Regards, The Fairfield Inn Team
5 out of 5
by Robyn

Posted Apr 7, 2017 on Hotels
Comment from Hotel Management
Apr 18, 2017
Thank you!
4 out of 5
by A verified traveler

Amazon Business

Posted Apr 5, 2017 on Hotels
Shower was not clean and a fur ball must have stayed prior to me. Hair every where.
Comment from Hotel Management
Apr 18, 2017
Thank you for taking the time to complete this survey. We apologize for your inconvenience. We have shared your feedback within our departments. We hope to improve your experience on your next visit. Kindest Regards, The Fairfield Inn Team