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Blackout drapes, free WiFi
Blackout drapes, free WiFi
Blackout drapes, free WiFi
Blackout drapes, free WiFi

Guest reviews

3.4/5
203 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Air Conditioning
Gym
Business Services

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationAnzalduas International Bridge12 min drive
Popular LocationMercado Zaragoza16 min drive
AirportReynosa, Tamaulipas (REX-General Lucio Blanco Intl.)18 min drive
Popular LocationPlaza Miguel Hidalgo18 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed

    4.2/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

    Room amenities

    • 161 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds
  • Double Room Standard

    Room amenities

    • Sleeps 4
    • 2 Full Bed(s)
    More detailsDouble Room Standard
  • Single Room Standard

    Room amenities

    • Sleeps 2
    • 1 Queen Bed(s)
    More detailsSingle Room Standard

About this area

Reynosa

Located in Reynosa, City Express Reynosa is in an area with good shopping. Shary Municipal Golf Course and Palm View Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bentsen-Rio Grande Valley State Park and Plaza Miguel Hidalgo. Looking to enjoy an event or a game while in town? See what's going on at State Farm Arena, or consider a night out at McAllen Performing Arts Center.

Visit our Reynosa travel guide
Map
Popular Location

What's nearby

  • Anzalduas International Bridge - 12 min drive
  • Reynosa Cultural Park - 13 min drive
  • Mercado Zaragoza - 16 min drive
  • Nuestra Senora de Guadalupe Parish - 17 min drive
  • Plaza Miguel Hidalgo - 18 min drive

Getting around

  • Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.) - 18 min drive

Restaurants

  • El Estudiante Burritos y Hamburgesas - 2 min drive
  • El Patio - 8 min drive
  • La Quinta - 8 min drive
  • Café París - 9 min drive
  • Buffet China - 9 min drive

About this property

City Express Reynosa

Eco-friendly hotel with free breakfast and fitness center
Along with a fitness center, this smoke-free hotel has a business center and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 104 rooms offer free WiFi, TVs with cable channels, and free bottled water. Hair dryers, showers, and phones are among the other amenities that guests will find.
City Express Reynosa offers 104 air-conditioned accommodations with complimentary bottled water and hair dryers. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Phone

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

Property is also known as

City Express Reynosa
City Hotel Reynosa Express
City Express Reynosa Hotel
City Express Reynosa Hotel
City Express Reynosa Reynosa
City Express Reynosa Hotel Reynosa

Frequently asked questions

Can I cancel my reservation for free at City Express Reynosa and receive a full refund?
Yes, City Express Reynosa offers free cancellation on select room rates, because flexibility matters! Please refer to City Express Reynosa cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at 1 PM.
Where is this hotel located?
Situated in Reynosa, this eco-friendly hotel is within 9 mi (15 km) of Mercado Zaragoza, Plaza Miguel Hidalgo, and Nuestra Senora de Guadalupe Parish. Reynosa Cultural Park and Anzalduas International Bridge are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for City Express Reynosa

3.4
Guest rating
5 - Excellent
47
4 - Good
62
3 - Okay
47
2 - Mediocre
25
1 - Poor
22
3.5
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.4
Property condition

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

Bad service the staff has very bad attitude and they don’t resolve the own issues

Stayed 1 night in Jun 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I would not recommend this place to my worst enemy. We were greeted by a cockroach and decided not to stay.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.

Amazing hospitality and service everytime im there.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average

Its always nice to stay at this hotel. Everything from security to house keeping to customer service is at a above average level.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019